Professional Documents
Culture Documents
Marketing,
Product
Development
Job preferences,
Wage and Benefit
Preferences
Select Products,
Join Plan
MCO
Member
services
Enrollees
Marketing,
Advertising,
Information,
Reputation
Taxes,
Votes
Employee
Plans,
Medicare,
Medicaid,
Information
Contract for
Product, Risk,
Premiums,
Benefits
Regulate Allowed
Products, Behavior
Relationships
GOVERNMENT
Adapted from Gold , Medical Care Research and Review 52(3): 307-341, Figure 1.
Utilization
management
CARE
Payment,
Risk, Practice
Guidelines,
Profiling
Provider
Network
CONSUMERS
Customer
Volume
Type of Plan,
Philosophy and
Procedures for
Selection/Retention
PHYSICIANS
Specialty, Style of
Care, Discounts,
Form of Organization
Discounts,
Specialized
Services
Treatment
Facilities
and
Prescribed
Services
HOSPITALS &
OTHER SUPPLIERS
Admissions,
Prescriptions,
Referrals
Why integrate?
Reduce average costs
Higher prices
Greater negotiating strength re. plans
Continuum of integration
(Loosest to tightest)
Physician-Hospital Organization (PHO)
Management Services Organization (MSO)
Integrated Delivery System (IDS)
Disadvantages
Little leverage if MCO already contracting with
physicians
Hospital middleman between MCO and docs
MCO may not want all docs in open PHO
Management Services
Organization (MSO)
Hospital provides services to physician
practices, in addition to MCO negotiations
For example, billing or administrative support
Support staff
Management Services
Organization (MSO)
Advantages
Closer links between physicians and hospital
than PHO
More opportunity to share overhead and
rationalize/standardize practice management
and data
Disadvantages
Physicians still essentially independent
Physician owned
May integrate insurance functions, too
Accept risk from patients
Plan administration
Disadvantages
Capital requirements
Managing on many diverse fronts
Hospital-owned IDS
(Staff model)
Hospital owns IDS and hires physicians
Advantages
Capital, management concentrated in hospitals
Avoids legal complications
Individuals cannot benefit from non-profit org.
Kickbacks to physicians, self-referrals
Disadvantages
Physician productivity
Challenge of managing physician employees
Physician-owned IDS
Majority equity owned by physician group
HCFA views individual shareholders as getting
kickbacks or making self-referrals
Advantages
Owners of clinical decisions (physicians) also
own the business.
Disadvantages
Capital requirements large for physicians