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Communication Barriers

Objectives
Explain the Communication Process
Describe the Components of
Communication
Explain What are Communication Barriers
Describe How Barriers cause
Communication Breakdown
Explain the Key Barriers of Communication
Explain How to Overcome Communication
Barriers
Explain Effect of Communication Barriers in
Business
Explain Barriers to Effective Managerial
Communication
List the Tips for Effective Managerial
Communication
Describe the Strategies to Improve
Communication

Introduction
Gloria, I need you to prepare a
complete budget report of the sales,
marketing and the operations team.
What are you busy with?

I am working on the
feasibility report of
Springton Project.

Introduction
You work on it and finish it as soon as
possible.

Alright, I will do that.

Introduction
Next Day at
Noon

Gloria, wheres the Budget Report?

I have
delegated the
budget report
and am
working on the
Springton
Project Report
as you had
asked me to
finish it. I am
finishing that. It

Introduction
Oh No! I had asked you to complete the Budget
Report and get it finished and submit to me by
today noon. I had also asked you to delegate the
Springton Report to someone else.

Oh, I am so sorry; there


was so much noise in
the cafeteria! I didnt
quite catch that.

Introduction
Hence, you can
understand that
effective
conversation can
only take place
when the various
communication
barriers have
been overcome.
Let us learn about

Communication
Barriers in
detail.

Communication Process

Filte
rs

Decision
Making

Meanin
Beliefs
Values
g
Question
&
Metapho
r
Encoding
Behaviou
r Type
StateSender
Channel

Sensory Data

Sensory Data

Message

Filte
rs

Decision
Making

Meanin
Beliefs
Values
g
Question
&
Metapho
r
Decoding
Behaviou
r Type
Receiver
State

Components of the Communication


Process

Sende
r

Receiv
er

Participants:
1

Sender:
The participant
transmitting the
message.

Receiver:
The participant
receiving the
message.

Key Barriers of Communication


The following are the key barriers of communication:
1
2
3
4
5
6
7
8
9
1
0
1
1
1
2
1
3
1
4
1
5
Let us now look at each in detail.

Effect of Communication Barriers in Business


Communication

The employees are the


assets for any
organization and the
profitability of any
organization is directly
proportional to the labor
put by its employees.

Effective work can be


done by employees
through working
smartly, transparency
between team
members, free flow of
information from the
superior to the
subordinates.

Strategies to Improve Communication


Effective communication is
the process of successful
transmission of the
message from the sender o
the receiver. If the receiver
is able to receive the
message in exactly the
same way as the sender
intended to do,
communication is effective.
The receiver must
understand what the
speaker wants to convey
and accordingly must give
his valuable feedback or
simply respond.

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m This
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is a
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DEMO Course
Course On
On
Communication
Communication Barriers.
Barriers.
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