Trending Human Resource

Practice
In
TATA Consultancy Services
Ltd.

- Tata Consultancy Services Limited (TCS) is an Indian multinational

information technology (IT) service, consulting and business
solutions company headquartered in Mumbai, Maharashtra.
- It is a subsidiary of the Tata Group and operates in 46 countries.
- TCS is now placed among the Big 4 most valuable IT services
brands worldwide.
- Mission : To help customers achieve their business objectives by
providing innovative, best-in-class consulting, IT solutions and services.
To make it a joy for all stakeholders to work with us.
- Values : Leading change, Integrity,Respect for the individual,
Excellence, Learning and sharing.

HR Practice Framework

An overview of TCS HR Services

Trending HR Practice in
TCS
BYB: BYB stands for Bring Your Buddy, Its a referral
program, where you can create the profile of your
friend, by filling their personal, educational and
professional details and you can then refer your buddy a
job.
Knome: Its an internal social network and recruitment
platform which connects the workforce across the globe.
Knome has become the innovation and ideas factory
for the organization.
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Recruitment methods in TCS

Employee Referrals

urrent employees are encouraged

nd rewarded for introducing
uitable recruits from among the
eople they know. (e.g. Bring Your Buddy
the portal)

Employment
Agencies

mployment Agencies are the agencies

hat assist employers in finding person
o fill positions that are open.

Educational
Institutes

TCS also looks for fresh talents from

Some reputed educational Institutes.

Interested
Applicants

Candidates can upload their

resume in TCS career portal.

Selection Process in TCS

Resume/CV Review and Analysis

Aptitude Test
(Math's, Reasoning and English)

Technical Interview
(Core Subject knowledge is
examined)
HR Interview
(Interview with HR Manager)

Call Letter/ Offer Letter

(IF SELECTED)

Training and Development

When was it implemented

How is it successful or Unsuccessful

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Critics of practice

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Linkages of Hr Practice to Business

Goal

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Google uses people analytics to drive innovation

In high-tech firms, conventional wisdom holds that product R&D drives

innovation which then drives business results.Google recognizes that
proper people management decisions ultimately move the needle on
innovation, since you have to have the right talent in R&D in the first
place. Once you hire them, you also need to make sure they are managed
and rewarded appropriately in order keep them engaged and, well, to
keep them at all.
People management decisions at Google are heavily based on data and
analytics. For example, Project Oxygen was launched in 2009 to mine
large amounts of internal data in order to quantify what effective
managers do. They discovered eight key behaviors that distinguished
effective managers from less effective ones. Then, they integrated these
learnings into a management training program and showed a
demonstrable improvement in manager quality.
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Critical question or Reflective

Question

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Business case: Realizing that the FMCG company

needed more than just recommendations, TCS
prepared a detailed business case for the HR
shared service model and HRIS to accelerate
implementation. The business case covered both
cost and benefits over a five year period, and
included net savings, Net Present Value (NPV),
Internal Rate of Return (IRR), cash flow, and
breakeven points. The team developed more than
six different business case scenarios based on
various conditions, allowing the company to
reasonably predict the outcome of the
implementation.

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References :
http://www.tcs.com/about/heritage_values/Pages/default.aspx
https://en.wikipedia.org/wiki/Tata_Consultancy_Services
http://www.slideshare.net

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