Professional Documents
Culture Documents
Slide 1
About Us
One of the leading CMMI Level 3, ISO 9001:2000, 27001 :2005 Certified
Software Development company with offices at India, US and Europe
LGS differentiates itself on the ability to execute cost effective OnsiteOffshore implementations resulting in low Total Cost of Ownership
Our Strengths
Slide 3
Global Niche
Canada
Europe
Germany
New Jersey
Texas
Egypt
Middle
East
India
South
Africa
Branch Offices
Upcoming Offices
Major Clients
Slide 4
Implementations
Global Roll Outs
Application/Product Development
Testing
Process Consulting
Upgrade & Migrations
Consulting
Services
Enterprise
Application
Integration
Product Evaluation
Design & Development
Configuration
Legacy Integration
Enterprise
System
Solutions
End-to-End
Technical
Solutions
Testing
Services
Application
Maintenance
Outsourcing
Consulting
Full Life Cycle
Implementation
Customization & Upgrades
Post Implementation
Support
Business Process
Reengineering
ERP & BI
Business
Process
Outsourcing
Custom
Development
Infrastructure
Management
Services
Financials
Human Resources
Life Sciences
Legal Services
Supply Chain management
Sales & Customer Care
Custom Development
Enhancement
Integration
Customization
Re-engineering
Business Intelligence
Slide 5
Vertical Expertise
Slide 6
Footprints
2009 India Headquarters successfully completes
ISO 27001:2005 (BS 7799) certification
2008 Achieves 255% revenue hike as compared to
previous year, records 303% profit and declares Maiden Dividend
2007 COGNOS becomes a part of our
ever-growing list of clients
2006
1. CMMI-Level 3 achieved
2. Center of Excellence (CoE) for BASF
3. Hersheys become LGS client
2002
ISO 9001-2000 Certified
GE and BASF become major clients
1999
LGS incorporated
Slide 7
Subsidiaries
Slide 8
Technology
Strategy
Formulation
Discover
Requirement
Analysis &
Specification
Design
Architecture &
Design
Documentation
Develop
Standards &
Best Practices
Driven SDLC
Deploy
Production
Operations &
Support
Optimized
Onsite/Offshore
Delivery in T&M or
Fixed-price
Contracts
Slide 10
Slide 11
Solution Factory
for Innovative Solutions
Targeted Industries
Focused Teams
Financial Services
Financial Management
Manufacturing
Retail
Customer Relationship
Management
Supply Chain
Advanced Technology Group
Leasing & Lending
Business Intelligence
Risk Management &
Compliance
Slide 12
Application Services
Business Intelligence
Integration Services
e business expertise
Training Services
Infrastructure Support
Services
Enterprise Application
Solutions
SAP Practice
Oracle Practice
Microsoft Practice
Slide 13
Services
Slide 14
Application Development
Iterative Development:
Project Management
Development Life Cycle Methodologies
Extended Life Cycle Methodologies
Process & Quality Management
Salient Features:
Flexible and Customizable
Regular incorporation of best
practices from Industry
Knowledge base & reusable
components repository
Compliance with CMMI and ISO
standards.
Mandatory induction training to all
members.
Continuous feedback & improvement
mechanisms.
Ensure process integration with
customers at project initiation.
Slide 15
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Replication
Verification
Deployment
Compilation
Assessment
Apache, Tomcat,
Jboss, Hibernate
SQL 2000, Oracle,
Compile
UDB.
Document
Source J2EE
Application Stack
Import
Test
Target J2EE
SAP, IBM
Application
Development and
Deploy
IONA
Migration Phases
Deployment Stack
Migration Workflows
Slide 17
Why BI?
The Five Questions
Data
What happened?
What is happening?
ERP
CRM
SCM
Past
Present
3Pty
Future
Black
books
Business Intelligence (BI) is about getting the right information, to the right decision makers, at
the right time.
Slide 18
Client
Projects
Solution
BASF
Oracle EDW
SAP BW
Cognos Support
Support
Rationalization
Migration
Cognos 8 Migration
Migration
SFA Scorecarding
Support
Testing
Hersheys
IBM Cognos
Implementation
FDMxC
Implementation
Cognos Support
Support
Beta Testing
Slide 20
Over 350 Integration Services Consultants between India and Dallas centers
The IS Practice in GDCs cover Core Development (J2EE, Dot Net), EAI,
Application Testing, Data Warehousing & Business Intelligence
Slide 21
eBusiness expertise
Internal Business Systems
Customer Relationship
Management
Enterprise Resource
Planning
Document Management
System
Content Management
System
Enterprise Collaboration
Enterprise Portals
Business Process
Management
Business2Business
Electronic Commerce
Business2Customer
Governament2Citizen
EDI, WebServices
E-Commerce Portals
E-Governance
Slide 22
Training Services
LGS Academy, at India Headquarters
has a dedicated Learning and
Development (L&D) Team which
focuses on continuously improving the
ways of delivering high quality
services to our clients around the
sphere. We believe in maintaining the
quality content to promote timely,
relevant, and continuous learning that
support various business initiatives.
Focused Training [Skill sets are assessed prior to training to identify the gap]
On-Line Live [By using WebEx]
On-Line Anytime [By using CBT]
Workshops
Slide 23
Training Approach
Our Approach to Creating Customer-Specific Training
Follow-up with another test, one month later, to test the level of retention and application of the
concepts taught
Conduct refresher training sessions on the concepts that haven't been effectively applied to the
workplace
Slide 24
Training Strengths
Standard Curriculum
Our coursework reflects the high academic standards
Experienced Instructors
Our instructors bring real-world experience, expertise, and insight into
the classroom
Certified Professionals in each category
Convenience & Flexibility
Everything from content, delivery format, Time & Schedule and
location can be customized to fit your exact needs
End-to-end Service
Our dedicated Corporate Accounts team handle all the logistics to
ensure your satisfaction
High Value Versus Cost
Our programs have resulted in proven ROI for our clients
Slide 25
Slide 26
Enterprise Systems
Enterprise Systems
Management
Management
ISS
Managed Information
Managed Information
Security Support
Security Support
On-site
On-siteService
Service
Delivery
DeliveryModel
Model
Enterprise Network
Enterprise Network
Support Services
Support Services
Hybrid
HybridService
Service
Delivery
DeliveryModel
Model
Remote
RemoteService
Service
Delivery
Model
Delivery Model
Slide 27
IT Customer
Relationship
Management
Release Management
Change Management
Configuration Management
Capacity Management
Financial Management
for IT Services
IT Service
Continuity Management
Service Delivery
Service Support
Problem Management
Incident Management
Service
Desk
Availability Management
Security Management
Slide 28
CUSTOMER CIO
Existing
Tech Support
Program
Process
Support process
Program
Support Tools
PROJECT
LEADER
TECHSERVE
Existing
CUSTOMER
Support tools
IT TEAM
Existing Process
Program
Documentations
Process &
Documents
HELP DESK
HELP DESK
TECHSERVE
TECHSERVE
SUPPORT TEAM
SUPPORT TEAM
ESCALATION
ESCALATION
PROCESS
PROCESS
IT USERS
Slide 29
Slide 30
Enterprise Solutions
LGS evaluates enterprises and analyzes their information system requirements to design
solutions that include the right software and hardware.
Our in-depth knowledge of ERP and pool of talented resources enable us to deliver cutting-edge
solutions through our in-house SAP, Oracle and Microsoft practices.
Proven methodology for off shoring ERP Application Maintenance and Support (AMS)
An industry leading onsite-offshore model additionally helps to lower the Total Cost of
Ownership (TCO) of the ERP applications.
Slide 31
SAP Practice
LGS has implemented, upgraded and maintained ERP systems for a wide range of industry sectors.
LGS offers a portfolio of solutions that is modified to specific standards, processes and
challenges of the industry, and delivers rich functionality and productivity building tools.
SAP Competencies in
Slide 32
Over 200 experienced SAP Consultants between India, & Dallas centers
The GDCs cover wide spectrum of SAP Services: from Full Life-cycle Implementation
(techno-functional), F.R.I.CE. Projects to Upgrade and Maintenance Support
Slide 33
Slide 34
Over 150 experienced Oracle Consultants between India and Dallas centers
The GDCs cover wide spectrum of Oracle Services: from Full Life-cycle
Implementation (techno-functional), FRICE Projects to Upgrade and
Maintenance Support
Slide 35
The GDCs cover a wide spectrum of Managed Services : involving SAP, PeopleSoft, Oracle, Hyperion
and Siebel
Slide 36
value to our clients. Some of these offerings are deliberately broad in nature and
some of them are focused on solving specific challenges faced by our clients
Slide 37
Technology Expertise
Certifications
Certified MS Competencies
Custom Development Solutions
Business Intelligence
Data Management
Advanced Infrastructure Solutions
Learning Solutions
Slide 39
e-Business Expertise
LGS Forte in
e-Business
B2B
B2C
R&D Outsourcing
e-Business
Requirement Analysis
B2B Solutions
e-Business Security
Integration with
Legacy Systems
Integration with ERP
Supply Chain
Management and
Optimization and
Collaboration
Supply Chain
Optimization
Demand Planning &
Forecasting
Inventory
Maintenance
Order Processing
Supply Forecasting
Procurement
e-Collaboration
Contracts & Bidding
B2B Exchanges
EDI Conversion
B2C Solutions
Auctions C2C
Trading, Exchange or
Barter C2C
Online Shopping
Catalogue Hosting
Payment Processing
Shipments &
Shipping Methods
Web based
Administration
Slide 40
Capability to develop
components/services
that are self-contained,
loosely coupled and highly
interoperable.
Successfully developing
software components that
are reusable in similar
business applications.
At LGS, we reduce the turnaround time and leverage your existing IT assets (reuse and
interconnection of resources) rather than investing in expensive reinvention.
Slide 41
Slide 42
Partner of Choice
Slide 43
Why LGS?
Your outsourcing partner of choice
Slide 44
Process-centric Culture
EQUIP sets the right process rigor and platform
for LGS to achieve Customer Focus, Quality Goals
and Process maturity
Continuous Improvement Approach through Best
Practices and Review Forums
Slide 45
Exceptional Infrastructure
WAN Connectivity
2
2
2
2
x
x
x
x
1
1
4
1
Mbps
Mbps
Mbps
Mbps
IPLC
VOIP
Internet
Backup
Recruitment
Resource Acquisition:
Resource Evaluation:
Advertisements
Referrals
Technical Interview
HR Interview
Background Check
Medical Evaluation
Resource Retention
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Slide 48
4%
19%
15%
26%
27%
18%
10
%
7
%
5
%
22
%
23%
31%
0-2
25
%
31
%
0-2
Years
6-8
Years
2-4
Years
8-12
Years
4-6
Years
>12
Years
Slide 49
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Slide 51
Partners
LGS identifies the best of technology, product and solution providers, and
partners with companies on the basis of complementary IT strength,
proven business methodologies, domain-specific subject matter expertise,
and the new market channels that they provide.
Slide 52
Global Clients
Partial List
Slide 53
Offices at:
India
# 796/B
Road No: 36
Jubilee Hills
Hyderabad-500033.
Tel: +91-40-66990000
Fax : +1-609-720-0004
UK
Suite# 508
1 Alie Street
London E1 8DE
USA
Irving, Texas
1303 W Walnut Hill Lane
Suite # 360
Irving
TX 75038
Tel: +1-972-871-992
Fax: +1-972-751-5222
Website: www.lgsglobal.com
Slide 54