Professional Documents
Culture Documents
ON AND
NEGOTIATIO
N
CREATED BY:
CICI PRATIWI
120403150048
ENGLISH FOR BUSINESS PURPOSE I
International Business
Padjadjaran University
PRESENTATION
What is Presentation?
A presentation is a means of communication
which can be adapted to various speaking
situations, such as talking to a group, addressing
a meeting or briefing a team.
Written Word
ag
m
I
al
Visu
es
Bod
y La
n gu
age
Presentation Skills
Following are the steps include
in preparing effective
presentation:
Plan
Prepare
Practice
Present
PLANNING
What do we have planning for presentation:
1. Who is your audience?
2. Why are they there?
3. What is your goal?
4. How long will it be?
5. Where will it take place?
PREPARE
Following points
must keep in mind
while preparing:
a. Structure
b. Prompt
c. Visual aids
d. Voice
e. Appearance
f. Style
g. Questions
Structure
Structure
Introduction
Grab the
audience
attention
Get Attention
Main theme
content should
be relevant to
topic
Summary/Conclusion
Key message
Visual Aids
Voice
Louder and clear than
Style
You already have a
style dont try to
copy others.
Use words and
sentences you use
in normal days.
Be yourself.
Practic
e
Rehearse all points
what you prepare.
Rehearse with all
visual aids and
handouts.
Practice again and
again to manage
time.
Rehearse in front of
Preparation
Material
You can use following items to make
the content of your presentation:
Handouts
Personal notes
Internet
Visual aids
Present
Make a strong start.
Engage the audience in first 2-3
minutes.
Show your passion through your
movements and gestures.
Make an eye contact.
Dont forget to smile as well, unless
your topic is very grim.
NEGOTIATION
What is negotiation?
Negotiation takes place when two or
more people, with differing views, come
together to attempt to reach
agreement on an issue. It is persuasive
communication or bargaining.
Negotiation is about getting the best
possible deal in the best possible way.
Deliberate Style
Use when long term
relationship likely.
Involves cooperation
and relationship
building to reach
agreement.
Needs much prepare,
hard work.
May move in fits and
starts.
Outcomes
Realistic
Both sides satisfied, win/win situation
Usually results from deliberate style
Acceptable
Likely to result from quick style
Something is better than nothing
Always ask for a better deal
Worst
When youre too stubborn to be flexible
Usually from quick style
Confidence
Engaged
Social Skills
Enjoy people
Interest in others
Recognition
Teamwork
Integrity
Creativity
Investigate
Agreement
Negotiaton
Model
Bargaining
Presentation
Investigate
What do you want?
What does the other
side need?
Decide on style
What are the
consequences of each
choice.
Presentation
Prepare other sides
case
Present the reasons
for your side better
Planning sheet
Issues involved
Realistic, possible,
worst
Bargaining
When in doubt, ask
questions!
Open questions
Reflective
questions
Tactics
Use
Tactics
You go first
Walk out
Bad
Dont use
environment
Emotional outburst
Defer to higher
Argue special case
authority
Pretend ignorance
Not willing to
Play for time
make any
Nibble and retreat
changes
Silence
Agreement
Arrangements should be neutral and
comfortable
Pay attention to what others say
Screen out all visual distractions
Ask open ended questions
Listen to responses
Proactive vs. reactive behavior
How to influence
others
The three Ps:
Position (power?)
Perspective
(empathy)
T.I.P.S
Aim high to begin with easier to lose ground than gain
Give concessions reluctantly
Break down complex deals
Language:
Make proposals with open questions such as:
what would happen if we?
suppose we were to
what would be the result of?
THANK
YOU