Professional Documents
Culture Documents
Elektronsko poslovanje
Content
Intro
Strategy
What e-business can offer
Performance measurement
Risk
Elektronsko poslovanje
a nice picture
SC in practice: a network of
connections
http://www.gscg.org:8080/opencms/export/sites/default/gscg/images/
SC: definiton
Elektronsko poslovanje
Elektronsko poslovanje
Strategic actions
information sharing
and what to do with this information
trust
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Bullwhip effect
Theoretically described in the 60s
practical case study in the 80s (Pampers diapers)
the use of diapers is constant
the orders for Procter & Gamble fluctuate quite a bit
the orders for their suppliers even more
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Demand fluctuation
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Rewards system
local optimization
employees rewards!
Information processing
lack of information
planning on the base of the orders not final customer demand
Barriers
lot sizing
long lead-times
Pricing policy
price fluctuation
quantity discounts
The 3 P: people, people, peopleand the lack of trust
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Information sharing
-
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Dell - 1994
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Main changes
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Dell - presentation
Movie:
http://www.youtube.com/watch?v=EEhNkzdKyrw
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Dell - transformation
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Performance measurement
You Cant Manage What You Cant Measure
service level
final customers satisfaction
efficiency/profitability of the whole chain
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lead time
reliability
flexibility
frequency (delivery lots)
quality of products/services kakovost materiala/storitev
transport costs
coordination ability
cooperation in development
exchange rates, duties etc.
viability: (more in the risks section)
SCOR model:
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Based on: Trkman, P., McCormack, K.: A conceptual model for managing
supply chain risk in turbulent environment. International Journal of Production
Economics 119, 247-258 (2009). Avabilable online (www.sciencedirect.com)
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Definition
Supply chain risk management is a formal process that includes
the identification of potential risks, the assesment of their
likelihood and consequences and finally a proper
management (e.g. acceptance, insurance, mitigation) of
those risks.
Risks in SCM
Identification of risks
Supplier characteristics
Financial performance
Human Resource Factors
Operational Factors
Culture
Relationship factors
Business structure
Geographic Location