CHAPTER 1

From Beginning to End: An

Overview of Systems Analysis
and Design

Modern World

What is System Analysis and why is it Important?

Computer Application
Information System

 System Design
System Analysis
System Analyst

System Development Life Cycle

Identify Problem and
Obtain Approval
Plan and Monitor the
Project
Discover and
Understand the details
Design System
Components
Build, test and
Integrate System
Components
Complete System Tests
and Deploy Solution

Information Systems
Development Process
Agile Development

Ridgeline Mountain Outfitters

Iterative Development
Developing RMOs Tradeshow System
Pre-project Activities
Core Process 1

System Vision Document

DAY 1
PLANNING DAY

RMO - Supplier Information Subsystem

Activities to be completed in Day 1:

Determine major components
Define iterations and assign functional
area to an iteration
Determine team members and
responsibilities

Planning the Overall Project and the

Project Iterations
1st step: Division of systems to
several subsystems
Major Subsystems
Supplier Information Subsystems
manufacturers or wholesalers
Product Information Subsystems
various products

2nd step: Sorting developments of

subsystems

Planning the First Iteration

Planning process of an iteration
Identifying the tasks required
Word Breakdown Structure

Organizing and sequencing tasks to

schedules
Identifying required resources

Benefits of a work sequence

Helps for time management
Keeping the iteration on track
Gives an overview for the project leader

DAY 2
System analysis
Do preliminary fact-finding tasks
Develop preliminary list of use cases and use
case diagram
Develop preliminary list of classes and class
diagram

 Fact Finding and User Involvement

Identify key users

Identifying Use Cases

Documents a single user-triggered business
event and systems response to the event

Identifying Object Classes

Looks for objects or things that the system
uses or captures
Class Diagrams powerful and frequently used
way to understand information requirement

Day 3
Analysis of use cases and classes for use in first
iteration
Perform in-depth fact finding
Understand and document detailed workflow
of the cases
Define the user experience with screens and
reports

Developing Use Case Descriptions and Workflow

Diagrams

Workflow Diagram

Defining Layout

DAY 4
Design the Various Components od the Solution
System

Design the Database

Approaching High-Level System

Design

Design the Overall

Architecture

Define The Preliminary Design Class

Diagram

Designing Subsystem Architecture

Managing the Project

DAY 5
Important reasons for identifying
separate days activities
Understand, design, and build small
chunks of the system at a time
Agile Development

DAY 6
Final testing
Types of testing: Overall system
functional testing & User acceptance
testing

First Iteration Recap

This is the first (six-day) iteration
Use of agile techniques and
iterations
Agile mandate
Primary problem ??
Review of the processes and success
of current iteration

WHERE YOU ARE HEADED THE REST OF THIS

BOOK

Part 1: Introduction to Systems

Development
Part 2: Systems Analysis Tasks
Part 3: Essentials of Systems
Design
Part 4: Projects and Project
Management
Part 5: Advanced Design and
Deployment Concepts

CHAPTER 2
Investigating System Requirements

The RMO Consolidated Sales and

Marketing System Project

Existing RMO Information Systems

and Architecture
* Technology Architecture
* Application Architecture
* Major RMO systems
- Supply Chain Management
- Phone/Mail Order System
- Retail Store System
- Customer support system

The New Consolidated Sales and

Marketing System
* 4 Subsystems
- The Sales Subsystem
- The Order Fulfillment Subsystem
- The Customer Account Subsystem
- The Marketing Subsystem

System Analysis Activities

-

Gather Detailed Information

Define Requirements
Prioritize Requirements
Develop User/Interface Dialog
Evaluate Requirements w/ users

What are requirements?

- System Requirements
- Functional Requirements

Non Functional
Requirements

Models and Modeling

Three Generic Types
Textual Models- Memos , Reports ,
Narratives , Lists
Graphical Models
Mathematical Models

Stakeholders

Internal
External
Operational
Executive
Client

Stakeholders for RMO

Sales under Clerks

Warehouse and Supplying Personnel
Marketing Personnel
Senior Executives
Customers
External Shippers

Information Gathering
Techniques

Interview
Distribution & Collection
Review
Observation and Documentation
Research
Collection

Interview Users and Other

Stakeholders
Prepare Detailed Questions
Meet with Individuals or groups of
users
Obtain & discuss answers to the
Question
Document Answers
Follow-Up as Needed

Three major themes of questions

to define system requirements

What are the Business

Processes?
How are the Business
Processes Performed?
What Information is
Required?

Types of Questions

Open-ended
Closed-ended

Preparing for Interview

Conducting the Interview

Follow up the Interview
Distribute and Collect Questionnaires

 Review Inputs, Outputs, and

Procedures
Observe and Document Business
Processes
Research Vendor Solutions
Collect Active User Comments and
Suggestions

DOCUMENTING WORKFLOWS WITH ACTIVITY

DIAGRAMS

 Workflow
Activity Diagram