MAKING

DIGITAL
The Connected Traveler:
How Digital is Transforming the Traveler Experience

Mindtree at a Glance

We engineer meaningful
technology solutions to help
businesses and societies flourish.

$600M

15,000

16

Annual Revenue

Mindtree Minds

Years of Consecutive Growth

2

The Connected Traveler

Syncing with
email

Price comparison

Destination
suggestion

Logistics

Trip story
board

Travel planning

iBeacons
Personalization

Alice is an avid traveler for both

business and leisure. Imagine
the seamless travel experience
that an airline can provide for a
connected traveler like Alice

Dedicated
boarding time

Bio-metric
check in

Notifications

Pre-travel
In-flight

Augmented reality
enabled navigation

The possibilities are boundless!

Advanced
search

In-room
Technology

During travel
Social
Connect

Family/Friends
notification

Reward Loyalty
Points

Expense
Management

Review/
Feedback

Post-travel
3

Travel planning
Social Connect

Price comparison

Travel suppliers drip information

about Alices destinations
through social feeds

Flight and hotel options based on

schedules, price and recommendation
based on history

Syncing with email

User Behavior Analysis

Alices Outlook is synced via the

airlines email plugin. Alice
triggers an airline search via
Outlook

Suggests feature videos on interesting

destination to help Alice plan her
vacation.- based on user behavior,
demographic & psychographic profile

Trip story board

Airline builds trip storyboard
based on Alices travel schedule

Pre-travel
Notifications

Gate navigation via iBeacons

Flight delay notifications and subsequent

rescheduling of cab and hotel-reservation

Coordinated proximity sensing devices synced

with itinerary to notify Alice about dining options
if she is early at the gate

Assigned boarding time

Biometric check-in

Alice is notified of the timewindow to check-in and board

Alice does a biometric check-in at the airline

kiosk & arrives at Express Security at scheduled
time

Baggage scan
Alice does a quick bag scan from her
Mobile App. The bag tags are updated
in the mobile app which enable real time
tracking

During travel
Virtual reality storefront

Body sensors

Airline curates a special storefront of

local goods based on Alices search
and shopping history

Body sensors enable automatic

temperature adjustments

Pre-ordering

In-room technology

GoPro and mobile hotspot preordered by Alice is available for

pickup at the gate

Mobile technology allows Alice to check into

her hotel room with customized
entertainment and room management

Personalization

Paperless travel

Personalized cuisine and in-flight

entertainment for Alice

Electronic signatures for checkins, avoiding physical paperwork

Post-travel
Notifications

Reward points

Airline notifies cab service and

hotel of Alices estimated time of
arrival

Notification of reward points

earned for the trip and
purchases

Expense Management

Notification via wearables

Final expense report for the trip

created by the airline

Smart-phone enabled navigation

to locate the cab/ rental car

Feedback

Family/Friends Notification

App asks for trip feedback

Notifications about boarding,

cab, hotel sent to designated
family /friend
7

The Connected Traveler: The Possibilities are Boundless

MAKING
DIGITAL
Thank You