Professional Documents
Culture Documents
OBJECTIVES
Provides
Checks
guidance
assignments
THE ANATOMY OF A
GLOBAL PROFESSIONAL
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Cultural Agility
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Cultural
Awareness
Knowing key
patterns and traits
displayed by the
people and culture
you interact with
Cultural
Sensitivity
Understanding the
differences
between your
context and theirs,
and possible
explanations
behind behaviours
Cultural Agility
Responding
appropriately to
these behaviours
in order to be
successful in any
endeavour
Control
Describes the perception of people about their destiny and comfort level
with change
Internal vs. External
Motivation
Time
Communication
Relationship
Interests
Style
Structure
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ACTIVITY
Structure
Style
Interest
Control
Motivation
United Arab
Emirates
10
Caution!
Cultural
Dimensions
are not
absolutes
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CULTURAL AGILITY
In sports, AGILITY is defined as having the
ability to change the bodys position
efficiently.
Cultural agility is the skill that enables
Cultural
agilitytoworks
theand
same
way! to
professionals
analyze
respond
different cultural situations in the most
efficient and effective way
ANALYZE
RESPOND
Cultural Integration
School Uniform
Cultural Adaptation
To adjust to cultural
differences and act in
a way that is expected
by the other cultures
norms and behaviour
Travelling abroad
Starbucks Philippines
vs. Starbucks
-Customized drinks
-Personalized service
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Cultural
Minimization
Cultural
Integration
Cultural
Adaptation
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- Paula Caliguiri, "Cultural Agility: Building a Pipeline
SCENARIO EVALUATION
16
SCENARIO EVALUATION
Evaluate if the response used for each situation was the best one that could
have been used given the situation presented.
If you have an alternative response, create it and provide justifications why
you think your alternative response is the more appropriate one than what is
provided.
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PRACTICAL EXERCISES
23
PRACTICAL EXERCISES
Evaluate the assigned scenario with your group.
Identify the cultural agility response which you feel would best fit your
assigned scenario
Cultural Minimization
Cultural Adaptation
Cultural Integration
Come up with the response or action you would take. Make sure you tag the
response or action to the cultural agility response/s.
Create a quick role play for your assigned scenario which shows the response
you recommend.
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POINTS TO PONDER
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30
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