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Interview Constructs
a. Job-relevant interview content
Interview questions are generally designed to tap applicant attributes that ar
e specifically relevant to the job for which the person is applying. The job-rel
evant constructs have been assessed in the interview can be classified into t
hree categories: general traits, experiential factors, and core job elements.
General Traits
o Mental ability: Applicants' capacity to learn and process information
o Personality: Conscientiousness, agreeableness, emotional stability,
extroversion, openness to new experiences
o Interest, goals, and values: Applicant motives, goals, and person
organization fit
Experiential factors
o Experience: Job-relevant knowledge derived from prior experience
o Education: Job-relevant knowledge derived from prior education
o Training: Job-relevant knowledge derived from prior training
Core job elements
o Declarative knowledge: Applicants' learned knowledge
o Procedural skills and abilities: Applicants' ability to complete the tasks
required to do the job
o Motivation: Applicants' willingness to exert the effort required to do the job
Interview Constructs
b. Interviewee performance
Interviewer evaluations of applicant responses also tend to be colored by how an
applicant behaves in the interview. These behaviors may not be directly related to
the constructs the interview questions were designed to assess, but can be relat
ed to aspects of the job for which they are applying. Applicants without realizing it
may engage in a number of behaviors that influence ratings of their performance.
Social effectiveness skills
o Impression management: Applicants' attempt to make sure the interviewer
forms a positive impression of them
o Social skills: Applicants' ability to adapt his/her behavior according to the
demands of the situation to positively influence the interviewer
o Self-monitoring: Applicants' regulation of behaviors to control the image
presented to the interviewer
o Relational control: Applicants' attempt to control the flow of the conversatio
n
Interpersonal Presentation:
o Verbal expression: Pitch, rate, pauses
o Nonverbal behavior: Gaze, smile, hand movement, body orientation
Personal/contextual factors:
o Interview training: Coaching, mock interviews with feedback
o Interview experience: Number of prior interviews
o Interview self-efficacy: Applicants' perceived ability to do well in the interview
o Interview motivation: Applicants' motivation to succeed in an interview
Interview Constructs
c. Job-irrelevant interviewer biases
The following are personal and demographic characteristics that can potentially
influence interviewer evaluations of interviewee responses. These factors are
typically not relevant to whether the individual can do the job (that is, not related to
Job performance), thus, their influence on interview ratings should be minimized or
excluded. In fact, there are laws in many countries that prohibit consideration of
many of these protected classes of people when making selection decisions. Using
structured interviews with multiple interviewers coupled with training may help
reduce the effect of the following characteristics on interview ratings. The list of job
irrelevant interviewer biases is presented below.
Interview Process
a. Preinterview phase
The preinterview phase encompasses the information available to the interviewer
beforehand and the perceptions interviewers form about applicants from this
information prior to the actual face-to-face interaction between the two individual
s. In this phase, interviewers are likely to already have ideas about the characteri
stic that would make a person ideal or qualified for the position. Interviewers also
have
information about the applicant usually in the form of a resume, test scores, or
prior contacts with the applicant. Interviewers then often integrate information that
they have on an applicant with their ideas about the ideal employee to form a
preinterview evaluation of the candidate. In this way, interviewers typically have a
n impression of you even before the actual face-to-face interview interaction.
Nowadays with recent technological advancements, we must be aware that
interviewers have an even larger amount of information available on some
candidates.
Interview Process
b. Interview phase
The interview phase entails the actual conduct of the interview, the interaction
between the interviewer and the applicant. Initial interviewer impressions about
the applicant before the interview may influence the amount of time an interviewe
r spends in the interview with the applicant, the interviewers behavior and
questioning of the applicant, and the interviewers postinterview evaluations.
Preinterview impressions also can affect what the interviewer notices about the
interviewee, recalls from the interview, and how an interviewer interprets what the
applicant says and does in the interview.
Interview Process
c. Postinterview phase
After the interview is conducted, the interviewer must form an evaluation of the
interviewees qualifications for the position. The interviewer most likely takes into
consideration all the information, even from the preinterview phase, and integrates
it to form a postinterview evaluation of the applicant. In the final stage of the
interview process, the interviewer uses his/her evaluation of the candidate (i.e., in
the form of interview ratings or judgment) to make a final decision. Sometimes
other selection tools (e.g., work samples, cognitive ability tests, personality tests)
are used in combination with the interview to make final hiring decisions; however,
interviews remain the most commonly used selection device
Eye
Eye movements on the top right shows the person is thinking
Eye movement to the left shows the person is lying
Try to look into the eyes or forehead of the employers.
Do not see the mouth of the employers because it makes people uncomfortable
too much eye blink showing the fear attitude