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THEORIES OF MOTIVATION
What is Motivation ?
Taken from the Latin word movere.
It is a psychological act which attracts
the workers to do more.
A process that accounts for an
individuals intensity, direction &
persistence of effort in order to attain a
goal.
Theories of Motivation
- Two-Factor Theory(Herzbergs
Theory)
Self-esteem needs
(it describes the need for self-esteem and the
respect of others)
encourage independence
praise appropriately whenever possible
welcome ideas
treat workers with dignity
celebrate good work by workers
Social Needs
(it describe the desire for love, friendship, and
companionship)
Safety needs
(it describes keeping oneself free from harm)
maintain confidentiality/privacy as
necessary
treat workers fairly
observe and chart accurate information
give workers a clear structure to work
follow safety rules when necessary
Physiological needs
(it describe the ones required for survival)
Two-Factor Theory
(Herzbergs Theory)
Dissatisfaction
Herzberg's view
Motivators
Satisfaction
No satisfaction
Hygiene Factors
No dissatisfaction
Dissatisfaction
Theory X
Assumptions of Theory X :
1.Employees dislike work and, whenever possible, will attempt to
avoid it;
2.Here employees must be coerced, controlled, or threatened with
punishment to achieve goals;
3.Employees will avoid responsibilities and seek formal direction
whenever possible;
4.Most workers place security above all other factors associated with
work and will display little ambition.
Suitability of Theory X :
According to this theory, labour is thought to be a part of machine
who works according to instructions. He is not given a chance to use
his own intellect. This theory presence a pessimistic view.
Theory Y
Assumptions of Theory Y :
1.Employees can view work as being as natural as rest or play;
2.People will exercise self-direction and self-control if they are
committed to the objectives;
3.The average person can learn to accept, even seek, responsibility;
4.The ability to make innovative decisions is widely dispersed
throughout the population and is not necessarily the sole province of
those in management positions.
Suitability of Theory Y :
According to this theory, employers have also realised that workers
are human beings and they should be treated on humanitarian grounds.
Although these assumptions are not fully accepted by employers but
efforts are being made by govt. and labour unions in this direction.
Theory Z
(Quchis Theory)
Managemen
t
Concept
Douglas McGregor
(Theory X & Y)
William Quchi
(Theory Z)
Motivation
Leadership
Power &
Authority
Performan
Appraisals occur on a regular basis. Promotions also
ce
occur on a regular basis.
Appraisals
Thank
You