Exit Briefing:

COMPLIANCE EVALUATION PROCESS (CEP)

ELEMENT #4:
Review of Dashboard Accomplishments
UNIT AUDITED: Talipapa PS (PS 3), QCPD, NCRPO
INTERNAL AUDITOR: PCINSP TITOY JAY C CUDEN
April 20, 2016, 9AM,
QCPD Conference Room, Camp Karingal, Quezon City

RATING SYSTEM
Not enough
information

Unsure

1.0
1.8

Having
Difficulty

1.81
2.6

Getting
started

2.61
3.4

Good
practice

3.41
4.2

Best
practice

4.21
5.0

Passing Rate: 3.41- Good

Practice
Below 3.41 in Any Element means

ELEMENT #4: Review of Dashboard Accomplishment

FACTOR /
CRITERIA

Measure
Timely submission of
the following
documents:
a) Updated
Dashboard;
b) Operations
Review Report

Findings

PS3 Tactical Dashboards for CY

2014 were received on time by the
DPSMU

The directive on the conduct of

Monthly Operations Review (OR)
was only released on the 4th
Quarter of CY 2014. However, in
CY 2014 no Monthly Operations
Review (OR) Report was
submitted.

Reporting
(Timeliness)

Qualitative Rating

Getting
Started

However, also presented were the

Operations Review (OR) Reports
for the months of CY 2015 and
2016, which clearly shows that
interventions were already
employed to address the gap.

Recommendation/s:
Conduct religiously the Monthly Operations Review (OR), and
subsequently submit to DPSMU the updated Tactical
Dashboard, Operations Review (OR) Matrix, and the After

ELEMENT #4: Review of Dashboard Accomplishment

FACTOR /
CRITERIA
Reporting
(Accuracy and
Reliability)

Measure
Supporting
documents for
actual
accomplishments

Findings

All accomplishments reflected in the

dashboard was validated with supporting
documents coming from the Police Stations
Quad Staff

Qualitative
Rating

Good
Practice

Recommendation/s:
Ensure accuracy in the entry of data to the Tactical Dashboard
and Operations Review (OR) Matrix. (Match records with
Stations Quad Staff)
Enhance the following practices:
documenting the processes; and
records keeping both at the unit Quad Staff and at the
SPSMU.
Convert signed documents to e-files for achieving and easy
retrieval

ELEMENT #4: Review of Dashboard Accomplishment

FACTOR /
CRITERIA

Monitoring
(Regularity)

Measure

Nr of
Operations
Review Matrix
and After
Activity Report
(AAR) etc
completed/sub
mitted

Findings

Tactical Dashboards and Operations Review

(OR) Matrix for CY 2014 were submitted to
DPSMU

However, no After Activity Report (AAR) were

submitted to show evidence on the conduct of
Operations Review (OR) for CY 2014.

On the other hand, AAR on the conduct of

Operations Review (OR) for the succeeding
years were also presented to establish
evidence of corrective measures implemented
to address the identified gap.

Qualitative
Rating

Getting
Started

Recommendation/s:
Conduct religiously the Monthly Operations Review (OR), and
subsequently submit to DPSMU the updated Tactical Dashboard,
Operations Review (OR) Matrix, and the After Activity Report
(AAR).

ELEMENT #4: Review of Dashboard Accomplishment

FACTOR /
CRITERIA

Assessment
(Impact on
Targets

Measure

Attainment of
Targets

Findings

There are 21 Performance Indicators (PI)

under the CRIME PREVENTION Objective in
the PS3 Tactical Dashboard. And out of the 21,
the targets of the 20 Performance Indicators
were met (93% or 20/21)

Also, there are 29 Performance Indicators (PI)

under the CRIME SOLUTION Objective in the
PS3 Tactical Dashboard. And out of the 29, the
targets of the 21 Performance Indicators were
met (73% or 21/29)

All in all, 82% of targets were either attained or

exceeded targets set.

Qualitative
Rating

Best
Practice

Recommendation/s:
Sustain performance in all attained targets.
Start refocusing efforts in achieving targets that were not
achieved.
Replicate identified key success factors in other areas of police

ELEMENT #4: Review of Dashboard Accomplishment

FACTOR /
CRITERIA

Measure

Findings

Qualitative
Rating

For CY 2014, targets of following Lag Performance

Indicators (PI) of the PS3 Tactical Dashboard were
either attained or exceeded targets set:

Assessment
(Impact on
Objectives)

No. of LAG
Performance
Indicators
(PI) with
attained
targets

1.) Percentage of Street Crimes 50% reduction by

2015;
2.) Reduction of Total Crime Volume (10%
reduction 2015);
3.) % reduction of crimes involving foreign and
domestic tourists;
4.) Improvement in response time; and
5.) Increase in Crime Clearance Efficiency.

Good
Practice

Except:
6.) Increase in Crime Solution Efficiency

Recommendation/s:
Sustain performance in all attained targets
Replicate implemented best practices/key success factors in
other areas of police operations.

ELEMENT #4: Review of Dashboard Accomplishment

FACTOR /
CRITERIA

Measure

Findings

Assessment
(Success
Factors)

No. of identified
key success
factors

For the CY 2014, 82% of targets were either

attained or exceeded targets set. However,
the Operations Review (OR) Matrix submitted
to DPSMU only reflected the Identified GAPs
and Interventions. No Key Success Factors
(KSFs) were listed down/identified.

Qualitative
Rating

Having
Difficulty

Recommendation/s:
Submit Operations Review (OR) Matrix that reflects Key
Success Factors (KSFs) that contributed to the
accomplishment of your target (for zero or + variance)

ELEMENT #4: Review of Dashboard Accomplishment

FACTOR /
CRITERIA
Assessment
(Corrective
Actions)

Measure

Findings

Nr of identified
gaps
*constraints
*limitations
*lessons
learned

For the CY 2014, targets of the Nine (9)

Performance Indicators (PI) were not achieved.
However, corresponding interventions were
stated in the Operations review (OR) Matrix
that would address the identified GAPs.

Qualitative
Rating

Best
Practice

Recommendation/s:
Sustain the submission of Operations Review (OR) Matrix that
reflects Factors/Barriers that prevented the accomplishment of
your target (for negative variance)
Ensure that every identified gap should have corresponding
interventions.
During the conduct of Monthly Operations Review (OR), ensure
the presence of active Members of the Station Advisory Council
in order to tap their support in addressing the identified GAPs.

ELEMENT #4: Review of Dashboard Accomplishment

FACTOR

Reportin
g

MEASURE

QUALITATIVE
RATING

Timely submission of the following

documents: a) Updated Dashboard; b)
Operations Review Report
Supporting documents for actual
accomplishments

Good Practice

Monitorin Nr of Operations Review Matrix and AAR etc

g
completed/submitted
Attainment of Targets
No. of LAG Performance Indicators (PI) with
attained targets
Assessm
ent

No. of identified key success factors

Nr of identified gaps
*constraints
*limitations
*lessons learned

FINAL RATING

Getting Started

Getting Started
Best Practice
Good Practice
Having Difficulty

Best Practice

Good Practice