Fil-Chinese Group of

Animal Clinics

Chapter 1: Introduction

1.1 The Background of the

Study

In this study, the researchers will be

analyzing the current system of FilChinese Group of Animal Clinic. The
company is a group of full service small
animal clinics that have served clients for
more than twenty years. The clinics are
located all over Metro Manila and have
three provincial branches in Metro Cebu,
Tagaytay and Bian, Laguna. The
branches within Metro Manila are located
in Muntinlupa City, Quezon City, Ortigas
Extension, Pasig City, Kalayaan, Pasong
Tamo, Pasay City, Sta.Cruz in Manila and

1.2 Statement of the

Problem
The current system of the company
does not share information across
branches which leads to the limited
access of records to users and
inefficient utilization of information
obtained.

1.3 Objectives of the Study

This study aims to:
Improve

the current system of the company

Provide improvements and alternatives to the
system that the company is currently using
Prevent future problems that the company
could experience in relation to the connection
of the systems
Highlight the significant differences of the
current system and proposed system and;
Create a study that will provide useful
information to future researchers and users of
the study.

1.4 Significance of the Study

The findings of the research will
be beneficial to the company, to
students and educators, and to
future researchers and users.

1.5 Scope and Limitations

The study will only focus on:
Clinics

manual and computerized system

Clinics processes in updating of the records
Clinics processes in retrieval of records and;
Designing the proposed system
The study will not cover:
Actual

encoding of the system

Accounting system of the clinic
Inventory system of the clinic and;
Management system of the clinic

Chapter 2:
The Design & Development
Concepts

1.6 Operational definition of

Terms
1.

2.

Branch - Subdivision of any

organization
which
is
geographically separate unit of an
activity which performs all or part
of the primary functions of the
parent activity on a smaller scale.
Paperless - relating to or involving
the storage or communication of
information in electronic form,
rather than on paper.

2.1 Review of Related

Literatures
2.1.1Dbank System
2.1.2 HYREC and MedHYREC
System

2.2 Design Development

Influence
2.2.1
2.2.2 From Manual to
Paperless
Processes

2.3 Study Frameworks

2.3.1 Theoretical Framework
2.3.2 Conceptual Framework
Input

Proces
s

Outpu
t

Chapter 3: Analysis of the

System

3.1Current Process AS-IS

(Narrative)
First, the personnel will ask the customer about concerns for the visit.
It could be for vaccination and/or deworming or check-up. If the
customer visits for vaccination and/or deworming the next step is to
ask the client to sign the waiver as part of the clinics protocol and
then the personnel will check if the client have an existing a record or
not. If the client has an existing record, the record will be given to
doctor. If the client does not have an existing record, the client will fill
up for new record which will be clients record and be filed. After that
event, the doctor will proceed with vaccine and/or deworming. After
vaccination and/or deworming the doctor will further check the client if
there will be test needed or not. If yes, sign another waiver and
proceed with the test laboratory then update records with the findings
in the test and then file the updated record. If there will be no test
laboratory needed, proceed in updating the record and file updated
records.
If the customer visits for check-up the personnel will check if there is
an existing record or not. If the client has an existing record, the record
will be given to doctor. If the client does not have an existing record,
the client will fill up for new record which will be clients record and be
filed. Then the doctor will proceed with the check-up. After check-up,

3.2 Current Process ASIS (Flowchart)

3.3
Data
Procedure

Collection

For the data collection procedure, the researchers

were able to interview the head doctor of the
clinic and another doctor who is on duty. The
researchers were able to ask about the current
system of the company and gather information
about how their semi manual system works. The
researchers
provided
the
interviewee
a
questionnaire that covers various types of
questions that could provide the study more
important information that can result to more
effective solution to the companys current
problem.
Another mode of gathering the data is thoroughly
browsing the information from the net. The data

3.4 System Test Method

The researchers decided to conduct a
usability testing to further analyze the
current system of the company. Usability
testing focuses on the user and the
design of the system. Since this was
done by the users themselves, it gives a
real evaluation on how the system
actually works and how it was used. This
test is important because this will
determine whether or not the current
system is helping the company.