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MethodQMS

Quality Management System


www.methoda.com

MethodQMS
MethodQMS is a proactive consulting package
that assists in the establishment and
maintenance of an Organizational Quality System

Managing the process of the establishment and


maintenance of the QMS
Collecting procedures, templates, worksheets &
presentations
Flexible implementation according to the organization
needs & priorities

Methoda Computers Ltd

MethodQMS
MethodQMS serves as a toolbox for the quality
manager. It can be adapted according to the
customers requirements and implemented by
stages.
MethodQMS enables quick building and simple,
comfortable maintenance of a Quality Portal
(Directory) for the organization, on a plug-andgo basis.

Methoda Computers Ltd

Organizational QMS
Logistics &
Operational
processes

Training &
Qualification

QMS

BPM

PLC

Research

Management
strategy & Tools

QMS

Project co-pilot
for constant
improvement

Documents
Management
Methoda Computers Ltd

Internal &
External testing

Maintenance

Risk
Management

Managing goals
& Metrics
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Deliverables
MethodQMS includes a wide range of
deliverables:

Full/short version of the QMS guide

System portfolio for managing the QMS

Project work plan, for example work plan for ISO


9001:2000 accreditation
Generic procedures that can be adapted quickly &
easily
Templates, worksheets & presentations

Methoda Computers Ltd

Implementation Alternatives
QMS establishment

For ISO 9001:2000 accreditation

For improving management processes

QMS improvements

Toward ISO 9001:2000 accreditation renewal

Additional elements

Additional supplementary subjects

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Metrics
General metrics

Organization accreditation for Quality standards

Organizational culture formation

Min bureaucracy, Max utility

Control & improvement mechanisms

Specific metrics

Amount of reviews

Customer satisfaction

Metric per core procedure

Methoda Computers Ltd

Typical QMS Challenges


Challenges in Problem Identification
Challenges in Investigation
Challenges in Planning
Challenges in Review & Approval
Challenges in Implementation
Challenges in Effectiveness
Quality is free if you do everything else right!
Methoda Computers Ltd

QMS Work Plan


Activity

01 02

03

04

05

06

07

08

09

10

11

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Establishing QM unit &


methodologies
Gap analysis
QMS analysis
Building quality portal
Training
Steering committee/
Management audits
Metrics
Certification process (SII)
Future work plan

Methoda Computers Ltd

Phase 1 - Getting started


Establishing QM unit &
methodologies
Gap analysis
QMS analysis
Building quality portal

Setting a coordination of expectations


meeting with the organization
management

Training

Appointing Quality Manager POC

Steering committee/

Building QMS folder

Management audits
Metrics
Certification process (SII)
Future work plan

Methoda Computers Ltd

Establishing procedures & methods for


managing the project
Setting a start-up meeting with the
organization management

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Example of QMS Project Folder

Methoda Computers Ltd

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Phase 2 Gap Analysis


Establishing QM unit &
methodologies

Identify core procedures

Gap analysis

Mapping cross-organizational
procedures

QMS analysis
Building quality portal
Training
Steering committee/
Management audits
Metrics

Mapping derived procedures, templates


& forms
Mapping tools & SW

Certification process (SII)

Mapping proficiencies & training

Future work plan

Mapping systems & projects


Costing the QMS project
Preparing gap analysis document

Methoda Computers Ltd

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Phase 3 - QMS Analysis


Establishing QM unit &
methodologies
Gap analysis
QMS analysis

Preparing QMS portfolio


Writing Quality guide

Building quality portal

Establishing procedures templates

Training

Writing Quality procedures

Steering committee/
Management audits
Metrics
Certification process (SII)
Future work plan

Methoda Computers Ltd

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Phase 4 - Building Quality Portal


Establishing QM unit &
methodologies
Gap analysis
QMS analysis

Selecting the website configuration


Website realization

Building quality portal


Training
Steering committee/
Management audits
Metrics
Certification process (SII)
Future work plan

Methoda Computers Ltd

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Phase 5 - Training
Establishing QM unit &
methodologies
Gap analysis
QMS analysis
Building quality portal
Training
Steering committee/
Management audits
Metrics
Certification process (SII)
Future work plan

Preparing training & deployment


programs
Mapping the different groups in the
organization
Preparing training kits for each
procedure
Training Quality leaders in the
organization
Training the entire organization

Methoda Computers Ltd

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Phase 6 - Steering committee/


Management audits
Establishing QM unit &
methodologies
Gap Analysis
QMS analysis
Building quality portal

Presenting the QMS status to the


organization management

Quality activities performed

Quality audits results

Training

Steering committee/
Management audits
Metrics

Corrective/preventing actions &


customer complaints

Metrics analysis

Satisfaction review (optional)

Certification process (SII)


Future work plan

QMS based ISO

Methoda Computers Ltd

Required at least once a year

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Phase 7 - Metrics
Establishing QM unit &
methodologies
Gap analysis
QMS analysis
Building quality portal
Training
Steering committee/
Management audits
Metrics

Defining organizational metrics,


including metrics for core procedures
Summarizing & analyzing the metrics
continuously
Periodic summarization of the metrics &
defining corrective actions

Certification process (SII)


Future work plan

Methoda Computers Ltd

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Phase 8 - Certification Process (SII)


Establishing QM unit &
methodologies
Gap analysis
QMS analysis
Building quality portal
Training

Performed by an external factor


Close supervision by the Quality leaders
Preparing corrective actions
Recurring audits

Steering committee/
Management audits
Metrics
Certification process (SII)
Future work plan

Methoda Computers Ltd

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Phase 9 - Future Work Plan


Establishing QM unit &
methodologies
Gap analysis
QMS analysis
Building quality portal
Training
Steering committee/
Management audits

Analyzing QMS status in the


organization
Defining corrective activities
Preparing future work plan

Management level

Department/Unit level

Project level

Metrics
Certification process (SII)
Future work plan

Methoda Computers Ltd

Defining additional subjects to focus on


from the QMS

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On-going Quality activities


Management level

Rising problems as a result from the Quality audits

Updating the Quality policy & its goals

Analyzing the metrics results

Updating working procedures

Selecting & integrating tools

Risk management

Work plan follow up

Department/Unit level

Similar to the management level

Methoda Computers Ltd

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www.methoda.com

Methoda Computers Ltd

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