Professional Documents
Culture Documents
STEPHEN P. ROBBINS
Chapter
1
2007 Prentice Hall, Inc.
All rights reserved.
MARY COULTER
Introduction to
Management and
Organizations
PowerPoint Presentation by Charlie Cook
The University of West Alabama
LEARNING OUTLINE
Follow this Learning Outline as you read and study this chapter.
What Is Management?
Define management.
Explain why efficiency and effectiveness are important to
management.
12
L E A R N I N G O U T L I N E (contd)
Follow this Learning Outline as you read and study this chapter.
13
L E A R N I N G O U T L I N E (contd)
Follow this Learning Outline as you read and study this chapter.
What Is An Organization?
Describe the characteristics of an organization.
Explain how the concept of an organization is changing.
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15
Classifying Managers
First-line Managers
Individuals who manage the work of non-managerial
employees.
Middle Managers
Individuals who manage the work of first-line
managers.
Top Managers
Individuals who are responsible for making
organization-wide decisions and establishing plans
and goals that affect the entire organization.
2007 Prentice Hall, Inc. All rights reserved.
16
Women in
Management
Australia
41.9 percent
Canada
36.3 percent
Germany
35.6 percent
Japan
10.1
percent
Philippines
57.8 percent
United States
50.6
percent
Copyright 2010 Pearson Education, Inc. Publishing as Prentice
Women in
Top
Managers
Job
3.0 percent
4.2 percent
N/A
N/A
N/A
2.6 percent
Hall
17
18
What Is Management?
Managerial Concerns
Efficiency
Effectiveness
19
110
Organizing
Leading
Controlling
111
112
Informational roles
Monitor, disseminator,
spokesperson
Decisional roles
113
Reflection
thoughtful thinking
Action
practical doing
114
Human skills
Conceptual skills
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122
Innovation
Doing things differently, exploring new territory, and
taking risks
123
Exhibit 18
Changes Impacting
the Managers Job
124
What Is An Organization?
An Organization Defined
A deliberate arrangement of people to accomplish
some specific purpose (that individuals independently
could not accomplish alone).
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Terms to Know
manager
first-line managers
middle managers
top managers
management
efficiency
effectiveness
planning
organizing
leading
controlling
management roles
interpersonal roles
informational roles
decisional roles
technical skills
human skills
conceptual skills
organization
universality of
management
131