Professional Documents
Culture Documents
Organized
Labor
Challenges
Job dissatisfaction
Employees lack influence with
management to make needed changes
Role of the Manager in Labor Relations
35
30
25
20
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1930 1935 1940 1945 1950 1955 1960 1965 1970 1975 1980 1985 1990 1995 2000
Labor Relations Strategy
Labor Relations Policy
Union Acceptance Strategy
Management chooses to view union
and its employees as legitimate
representatives and accepts collective
bargaining as an appropriate
mechanism for establishing workplace
rules.
Union Avoidance Strategy
Union organizing:
Union solicitation
Pre-election conduct
Certification election
Collective bargaining
Contract administration
Union Organizing
Union Solicitation:
Union needs at least 30% of employees to
sign authorization cards to show NLRB there
is a significant interest in organizing
Union web sites have organizing information
Some companies have no-solicitation rules
Union Organizing
Pre-election conduct:
Management cannot
Threaten
Intimidate
Promise
Conduct surveillance
Union Organizing
Pre-election conduct:
Management can:
Make speeches as to why union not needed
Employ a consultant
Send personal letters to employees
Show videos and other material portraying union negatively
Summarize and communicate all the good things company has
done for employees
Union Organizing
Certification Election
Supervised by NLRB
If vote is against union, cant hold another
election for 12 months
Good Faith Bargaining Behavior
Distributive bargaining
Integrative bargaining
Attempt to understand the other negotiators real needs and
objectives
Create a free flow of information
Emphasize the commonalities, and minimize the differences,
between the parties
Search for solutions that meet both parties goals and
objectives
Develop flexible responses to the other negotiators proposals
Mandatory Bargaining Topics
Impasse in Bargaining
Economic
Strike
Wildcat
Strike
Lockout
Contract Administration
Union Grievance Procedure
Employee with
a Grievance
Immediate Verbal Presentation
Supervisor
Written Grievance
Business
Department Representative,
Manager Grievance
Committee
Labor
National Union
Relations
Representative
Director
and Local Union
Representative
Arbitration