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Throughput rate
Capacity
Whats the difference between capacity and throughput rate?
Bottleneck resource
Utilization rate
Throughput time
WIP
Littles Law:
Throughput Time = (Average) WIP / Throughput Rate
Team Presentations
4 8 12 16 20 24 28 32 36
Time
Resource
Operations Management 8
Activity
PAY
PACK
COOL
BAKE
SET OVEN
LOAD
MIX Time
4 8 12 16 20 24 26 28 32 36
You
Resource
Oven
Tray
Operations Management RM 9
Kristine Cookies and
Measures
What is the Throughput time?
From the moment an order arrives till it is
finished, it takes 26 min.
Can the throughput time be reduced?
PAY
PACK
COOL
BAKE
SET OVEN
LOAD
MIX Time
4 8 12 16 20 24 26 28 32 36
You
Resource
Oven
Tray
Operations Management RM 11
Activit
PAY
PACK
COOL
BAKE
SET OVEN
LOAD
MIX Time
4 8 12 16 20 24 26 28 32 36
You
Resource
Oven
Tray
Operations Management RM 12
Kristine Cookies and
Measures
What is the capacity of the system?
What is the slowest resource? (Assume that
the we have enough trays.)
PAY
PACK
COOL
BAKE
SET OVEN
LOAD
MIX Time
4 8 12 16 20 24 26 28 32 36
10
You
Resource
Oven
Tray
Operations Management RM 14
Bottleneck Analysis
DOUGH
LOAD SET
MIX BAKE COOL PACK PAY
TRAY OVEN
TIME: 6 2 1 9 5 2 1
TOTAL TIME
DOUGH
LOAD SET
MIX BAKE COOL PACK PAY
TRAY OVEN
TIME: 6 2 1 9 5 2 1
DOUGH
LOAD SET
MIX BAKE COOL PACK PAY
TRAY OVEN
TIME: 6 4 2 18 10 4 1
TOTAL TIME
PAY
PACK
COOL
BAKE
SET OVEN
LOAD
MIX Time
4 8 12 16 20 24 26 28 32 36
10
You
Resource
Oven
Tray 1
Tray 2
Operations Management 20
RM RM
How many dozen per
day?
60 minutes x 4 = 240 available minutes each
evening
240-36=204 available minutes after the first two
dozen is finished
204/20=10.2 two dozens finished in the remaining
204 minutes
2x11=22 dozens per day
Does it make sense to give a discount for an order
size of two dozen?
PACK
COOL
BAKE
SET OVEN
LOAD
MIX Time
4 8 12 16 20 24 26 28 32 36
8
You You
Resource
Oven
Tray
Operations Management RM RM 23
Bottleneck Analysis
Two Ovens
Order Size: 2 Dozens
PAY
PACK
COOL
BAKE
SET OVEN
LOAD
MIX Time
4 8 12 16 20 24 26 28 32 36
You You
Resource
Oven
Tray
Operations Management RM 29
Process Flow Chart
OVENS = 2 and Order size =2 Dozen
DOUGH
LOAD SET
MIX BAKE COOL PACK PAY
TRAY OVEN
TIME: 6 4 2 18 10 4 2