Changes to PDOs Approach to

HSE Competence Assurance

MSE department - HSE Critical SPM session
 Changes to HSE Competence Assurance
A number of significant changes are being introduced to PDOs requirements
for HSE competence assurance of:
Leadership Positions
HSE Critical Positions responsible for Planning/Supervisory HSE Critical
Activities (formerly called Level 2 HSE Critical Positions)
The changes are based on the new approach adopted by the Shell Group, but
tailored to PDOs operating environment
The main objectives of the changes are reductions in:
the number of positions requiring assurance;
the number of potential competence requirement profiles;
the number of HSE competences to be assured.
For the moment, requirements will remain unchanged for the assurance of:
HSE Professional Positions and
HSE Critical Positions Responsible for Front-Line Operational HSE Critical
Activities (formerly designated Level 1 HSE Critical Positions)
 Changes to HSE Competence Assurance
The Overall Process Remains Unchanged

Competence Assessment
Process

N.B. The Line Supervisor carries out the assessment unless they are not confident
In their own competence and capability to do so, in which case they can invite input
from an approved assessor
 Changes to HSE Competence Assurance
Summary of Changes*
Positions Requiring Assurance
All positions JG 1+ Only Senior LT members (Exec Directors)
Level 2 HSE Critical Positions HSE Critical Positions Responsible for
Planning/Supervisory HSE Critical Activities
(but more narrowly defined - only those
managing Red RAM Risks)
Which Competences Require Assurance
Technical/Operational Competences Unchanged
(as set by the Discipline) in SAPpHiRe
HSE Competences Unchanged BUT the number of Competence
Elements is reduced from 12 to 3
HSE Competence Requirements
18 Profiles (driven by Function & JG) 9 Profiles (driven by role in HSE risk
management)
* N.B. The changes adopted apply only to Leadership Positions and HSE Critical Positions Responsible for
Planning/Supervisory HSE Critical Activities. The requirements applying to HSE Professional Positions and HSE
Critical Positions Responsible for Front-Line Operational HSE Critical Activities (formerly called Level 1 HSE Critical
Positions) remain unchanged
 Changes to HSE Competence Assurance
Criteria for HSE Critical Positions Responsible for
Planning/Supervisory HSE Critical Activities
The principal criterion is that the position has a significant influence on the
management of Red RAM Risks

Such influence arises because they either:

o Take (with a high degree of independence) significant technical or planning
decisions, which affect the establishment, implementation and maintenance of
controls for such risks and/or
o They supervise or manage front-line operational activity involving such risks
(and therefore are responsible for effective implementation of controls)
 Changes to HSE Competence Assurance
Comparison of 12 Old & 3 New HSE Competences

Rationalised HSE Competences

1 - Provide Leadership in HSSE

(HSE Lead)

2 Prepare Effective
Management of HSSE Risk
(HSE Prepare)

3 Apply Effective Management

of HSSE Risk
(HSE Apply)

Shell Uses the term HSSE, PDO

will continue to use HSE

There is linkage between the old and the new, but the new structure consolidates and reduces the
technical/professional HSE requirements and focuses on capabilities required by Line personnel

N. B. Existing completed assessments in SAPpHiRe will be automatically converted

 Changes to HSE Competence Assurance
Structure of New HSE Competence Elements

The structure of HSE Competence Elements remains the same;

Each consists of a Summary Statement, which includes a list of the
activities it encompasses;
The Proficiency Levels (Awareness, Knowledge & Skill) remain
unchanged;
Proof Points (competence criteria) have been set for each Proficiency
Level of each Competence Element;

PDO has adopted the new Shell competence Summary

Statements and Proof Points but with some minor tailoring to
ensure clarity and understanding in the PDO operating
environment;
PDO will not use Mastery (no positions require it)
 Changes to HSE Competence Assurance
New HSE Competence Elements
Lead HSE Risk Management (HSE Lead)
Can deliver continuous improvement of HSE performance through pro-active HSE
management, relentless pursuit of adherence to policy and standards, exemplary personal
leadership behaviour, provision of appropriate organisation and resources, and systematic
review of effectiveness.
Specific activities covered by the scope of HSE Lead are:
- Be mindful of HSE risks and drive the consistent application of PDOs HSE MS, systematically reviewing
its effectiveness and taking corrective action as necessary.
- Demonstrate visible and felt leadership by communicating a clear vision, setting and championing
challenging performance goals (such as Goal Zero) and consistently demonstrating the importance of HSE
via personal involvement, visibility, decisions and actions.
- Motivate, coach and develop staff and contractors towards improving HSE culture and behaviours
through promotion of the Golden Rules and personal example as a role model.
- Deliver compliance with applicable laws, regulations and PDO HSE requirements, applying consistent
Consequence Management.
- Engage with stakeholders and set long-term HSE objectives in line with expectations whilst adhering to
HSE Policy. Take ownership of HSE input to the PDO Annual Assurance Letter.
 Changes to HSE Competence Assurance
New HSE Competence Elements
Prepare HSE Risk Management (HSE Prepare)
Can identify and assess HSE risks systematically and define the standards,
plans, procedures and resources necessary to manage them.
Specific activities covered by the scope of HSE Prepare are:
- Identify the HSE hazards and assess the potential consequences.
- Define the barriers required to control the identified HSE hazards and the recovery measures
needed.
- Select, establish and maintain the required resources, standards and procedures to manage
business, personal and process HSE risks (including during change and across organisational
interfaces).
- Identify those positions (HSE Critical Positions) responsible for the implementation or
management of controls to prevent significant incidents and maintain adequate competence.
- Establish HSE action plans and targets integrated within overall business plans.
- Establish required emergency response capability and plans.
- Establish Risk based audit plans to assure compliance with relevant standards and
requirements.
 Changes to HSE Competence Assurance
New HSE Competence Elements
Apply Effective HSE Risk Management (HSE Apply)
Implement the policy, strategic objectives, plans and identified risk management
requirements, establish safe systems of work and monitor effectiveness through
audit and performance management. Classify, investigate and report incidents in a
systematic way, in accordance with PDO requirements.
Specific activities covered by the scope of HSE Apply are:
- Implement systematic HSE management in accordance with the HSE-MS.
- Establish safe systems of work so that HSE risk remains as low as reasonably practicable for
work undertaken.
- Monitor and review activities to ensure continuous improvement in HSE performance whilst
updating relevant standards and procedures as necessary.
- Monitor and analyse HSE performance using both reactive (lagging) and proactive (leading)
indicators, in accordance with PDO Standards.
- Classify, investigate and report incidents systematically, in line with PDO requirements.
- Identify underlying causes of incidents using appropriate tools and implement appropriate actions.
- Participate in relevant internal audits to confirm that risk controls are in place and effective
 Changes to HSE Competence Assurance
Examples of Competence Proof Points
HSE Lead: Awareness Level

PDO Proof Points

Can describe in basic terms:
Why good HSE management is good for business performance.
PDOs HSE Commitment, Golden Rules and Life Saving Rules and
how non-compliance is managed.
What personal attitudes and behaviours are important for achieving
high HSE performance.
What they personally do to be a good HSE example to others and to
promote achievement of HSE goals in their own part of the business.
The main HSE issues of their own part of the business and what is
being done to resolve them.
The HSE objectives of their own part of the business and what is
being done to meet them.
What inspection and audit processes are applied to HSE.
 Changes to HSE Competence Assurance
Examples of Competence Proof Points
HSE Prepare: Knowledge Level
PDO Proof Points
Demonstrates:
A sound knowledge and practical experience in applying one or more of the techniques used to
identify and assess hazards and effects, e.g. Hazard Identification [HAZID], Hazard and Operability
assessment [HAZOP], Job Hazard Analysis [JHA], Health Risk Assessment [HRA], Quantitative Risk
Assessment [QRA], Environmenal and Health Impact Assessments, Bow-tie analysis.
A sound knowledge of the different risk reduction measures/controls that can be used to achieve
ALARP.
A sound knowledge of the purpose, structure and content of an HSE Case (or equivalent) and how
it relates to the HSE MS.
A sound knowledge and practical experience in applying the principal standards/procedures that
are in place for HSE risk management in own organisation.
That the HSE training and licensing requirements for own position other positions for which
he/she is responsible have been met.
A sound knowledge of the key issues to be considered when managing HSE risks across
interfaces between different organisations (e.g. contractors).
A sound knowledge of the potential HSE risks associated with changes to organisation, plant and
procedures.
A sound knowledge of how HSE risk management is incorporated into business and work plans in
own organisation.
A sound knowledge of the Emergency Response needs and plans in own organization, own role
and the roles of those under his/her supervision in executing those plans.
A sound knowledge of the HSE inspection and audit requirements in own business area and how
they are carried out.
 Changes to HSE Competence Assurance
Examples of Competence Proof Points
HSE Apply: Skill Level
PDO Proof Points
Can provide examples of having taken a leading role in:
Ensuring HSE-MS requirements and identified risk control measures are
effectively implemented within own organisation.
Ensuring necessary processes and procedures are in place to provide Safe
Systems of Work for activity under own responsibility.
Reviewing and evaluating work plans and procedures to address worksite HSE
hazards and improve risk management using the hierarchy of controls.
Managing organizational or operational changes; assessing and mitigating their
potential effects on HSE risks and controls.
Conducting periodic site safety inspections or audits to monitor the effectiveness
of the controls in operation and instituting changes to maintain a Safe System of
Work.
Evaluating HSE performance data for staff and contractors to identify underlying
trends and implement corrective action plans.
Carrying out incident investigations in line with PDO requirements, reviewing
findings and ensuring close out of actions.
Managing and directing others during emergency response [real or exercise].
 Changes to HSE Competence Assurance
Criteria for Leadership Positions
Positions that directly influence HSE decision making at Leadership Team level.
In PDO such positions have been defined as Executive Director positions

Leadership Profile Influence on HSE Risk Typical Position Type PDO Leadership Positions
Management
LDR-1 Supports development of Senior Management - Finance Director
Functional Support HSE policy strategy and position at Leadership - HR Director
Leader business objectives. Team level with Support - Director, Corporate
Enables a positive HSE Function Planning
culture responsibilities
LDR-2 Sets HSE policy, strategy Senior Management - Managing Director
General Mgt/ Business and business objectives. position at Leadership - Gas Director
Leader Leads positive HSE Team level with General - Oil Director North
culture Business - Oil Director South
responsibilities
LDR-3 Sets HSE policy, strategy Senior Management - Technical Director
Ops/Tech/Eng Leader and business objectives. position at Leadership - Exploration Director
Provides steer on Team level with - Well Engineering Director
technical arrangements Operational, Technical - Petroleum
and resource priorities. or Engineering Engineering Director
Champions positive HSE responsibilities - Infrastructure
culture Director -
Engineering & Operations
Director
 Changes to HSE Competence Assurance
Criteria for HSE Critical Positions Responsible for
Planning/Supervisory HSE Critical Activities
Position Profile Influence on HSE Risk Typical Position Type Typical EP Positions
Management
SPT-1 Can significantly affect technical Supervisor of team(s) supporting - Production Planning Supervisor
plans, schedules, practices and HSE Critical Activities - Transport Scheduler
Systems Support
resources
SPT-2 Will significantly affect technical Manager of team(s) supporting HSE - Production Planning Mgr
plans, schedules, practices and Critical Activities - SC Mgr
Systems Support
resources
OTE-1 Responsible for procedure and Operational, Technical or Engineering - Ops Shift Team Leader
practice in own discipline, positions leading a Hands-On - Senior Technician
Ops/Tech/Eng
operation or trade area Discipline or Trade Team - Maintenance Lead (single
discipline)
OTE-2 Responsible for procedure and Operational, Technical or Engineering - Drilling Supervisor
practice in own discipline, positions leading a number of - Maintenance Supervisor
Ops/Tech/Eng
operation or trade area and those interfacing disciplines, a shift or project - Seismic Party Lead
interfacing workflow - Marine Supervisor
- Control Room Supervisor
OTE-3 Directly Responsible. Operational, Technical or Engineering - Project Mgr
position managing a project, technical - Engineering Manager
Ops/Tech/Eng Defines ALARP
department or asset (primarily offsite) - WE Mgr
- Technical Mgr
OTE-4 Ultimately Accountable Operational, Technical or Engineering - Onsite Construction Mgr
position managing a major asset, - Asset Mgr
Ops/Tech/Eng Delivers ALARP
group of small assets, major project or - Terminal Mgr
technical discipline - Production Mgr (onsite)
 Changes to HSE Competence Assurance
New HSE Competence Requirement Profiles
18 profiles/12 elements (Yellow Guide) rationalised to 9 profiles/3 elements
New approach requires selection of best profile to suit role in risk management rather
than profile being determined by Job Type/Group
Already completed assessments will be converted from 12 to 3 in SAPpHiRe
Planning/Supervisory
Leadership
HSSE Critical Positions
Positions
Fnl Gen Ops/ Systems
Supt Mgt/ Tech/ Ops/Tech/Eng
Support
Bus Eng
Competence Element LDR-1 LDR-2 LDR-3 SPT-1 SPT-2 OTE-1 OTE-2 OTE-3 OTE-4

HSSE Provide Leadership

Lead in HSSE
K S S A K A K S S

HSSE Prepare Effective

Prepare Management of A K S A K K K S S
HSSE Risk
HSSE Apply Effective
Apply Management of A K K A A K S K S
HSSE Risk

Shell Uses the term HSSE, PDO

will continue to use HSE
 Changes to HSE Competence Assurance
Key Implementation Steps

Develop Supporting Documentation

Identify Positions and Allocate Requirement Profiles
Make Necessary Changes to SAPpHiRe & Convert Existing
Assessments
Develop Training/Guidance Materials
Develop Communications Support Material
Brief Staff Affected
Set & Communicate Targets for Completing Assessments
Monitor Progress
 Changes to HSE Competence Assurance
Implementation Status

Develop Supporting Documentation

The Competence section (3.3.2) of the PDO HSE MS will be
updated text prepared;
A new PDO HSE Procedure has been developed, which
Sets out the revised assurance requirements and defines responsibilities for
their application
Defines the HSE competences and position requirements

A new PDO HSE Guideline has been developed which provides

guidance for position holders and supervisors/assessors on
carrying out HSE competence assessments.
 Changes to HSE Competence Assurance
Implementation Status

Identify Positions and Allocate Requirement Profiles

The HSE Skill Pool Manager has, in consultation with
Functional Skill Pool Managers, reviewed and updated the
current list of HSE Critical Positions in SAPpHiRe;
The same process has been used to allocate the most
appropriate HSE competence requirement profile to each
position;
Line Managers and Supervisors will be expected to review the
positions and profiles and identify any they consider to be
inappropriate.
 Changes to HSE Competence Assurance
Implementation Status
Make Necessary Changes to SAPpHiRe & Convert Existing
Assessments
Actions are in hand to:
Identify the new HSE Critical Positions in SAPpHiRe and to
change the HSE competence requirements for those
positions;
Change SAPpHiRe to include the new HSE Competence
Element descriptions and the new Proof Point requirements;
Convert existing, completed assessments in SAPpHiRe from
the old 12 HSE Competence Elements to the 3 new ones;
Any assessments still in progress will need to be completed in
SAPpHiRe before the changeover date.
 Changes to HSE Competence Assurance
Implementation Status

Develop Training/Guidance Materials

Develop Communications Support Material
The following have been developed:
A presentation slide pack explaining the changes;
Communications on the changes for posting on the HSE web
site;
A guidance/training pack to assist position holders and line
supervisors/assessors to carry out assessments
SAPpHiRe guidance material for staff, supervisors and
assessors.
 Changes to HSE Competence Assurance
Implementation Status

Brief Staff Affected

A general communications plan has been developed,
designed to give general information about the changes to
key stakeholders;
The HSE web site material will give specific guidance to the
various groups of people potentially affected.
 Changes to HSE Competence Assurance
Implementation Status
Set & Communicate Targets for Completing Assessments
Monitor Progress
Directors will be recommended to set targets for the completion of assessments
and the documentation of plans for managing gaps;
It is expected that assessment completion targets will be set by each business
organisation as part of their HSE business planning process and that they will
monitor and report performance;
The HSE Skill Pool Manager will provide a report to Directors, at least annually,
which shows the status of competence assessment :
Assessment completed (no gaps)
Assessment completed (gaps)
Assessment partially completed
Assessment not yet started
 Changes to HSE Competence Assurance
Issue: How to Handle Non-HSE Critical Positions

The competence requirement profiles in SAPpHiRe, which were set by

the PDO Technical Discipline (based mainly on previous Shell
requirements) contain a limited number (3-6) of the previous 12 HSE
competence elements;
Some assessments have been completed against those requirements;
Any assessments completed using the old 12 competence elements
will be converted to the new 3 elements;
HSE competence requirements for these positions will be deleted in
SAPpHiRe in line with the Shell approach;
CFDHs may define requirements for particular positions.
 Changes to HSE Competence Assurance
Issue: How to Handle CHs & CSRs

Previously, Shell defined minimum HSE competence requirements

for CHs and CSRs of High/Medium HSE risk contracts; this has
ceased under the new requirements;
PDO had previously defined specific additional competence
requirements for CHs and CSRs and required them to complete an
additional assessment; this will cease;
CHs and CSRs for high risk contracts will, by definition, continue to
be considered HSE Critical and be assessed against the
requirements specified for their position;
In addition they will need to meet minimum CH/CSR training
requirements, defined by MSE/1.
 Changes to HSE Competence Assurance
Issue: Process Safety Competence

The Shell Group has developed a proposed Process Safety Capabilities

Framework to define specific process safety competence requirements
for PS Relevant Leadership & HSE Critical Positions; PDO expects to
adopt this, when finalised;
The PS Framework has many similarities to the mainstream HSE
Competence Framework but has a different set of four competence
elements and a different requirement structure;
It is proposed that:
The CFDH for PS identifies (in conjunction with functional SPMs) the
specific positions requiring PS competences (this will be a sub-list of the
main list) and the PS competence requirements, which should apply;
The PS competence requirements will be added into the position
requirements recorded in SAPpHiRe, similarly to Operational/Technical
competences;
Timing will depend on the finalisation of the framework
 Changes to HSE Competence Assurance
Issue: Approved HSE Assessors
The process allows for the use of approved assessors if the line
supervisor does not feel confident in carrying out the assessment;
The responsibility for approving HSE assessors is with MSE1; currently
the number is small (HSE TLs) and few have recent assessment
experience and none are familiar with the new HSE competence
framework and requirements;
In response:
The process for approving assessors is being better defined
together with MSE1;
The implementation plan includes provision for assessor training,
assessment and (re)approval.
Providing timely assessment support will need to clearly built into
assessors personal performance contracts.
 Changes to HSE Competence Assurance
Summary of Actions Required by Line Managers
Review the HSE Critical Positions under their responsibility and confirm that the
positions and allocated HSE competence requirements are appropriate (or
review and change, in consultation with their SPM and the HSE SPM);
Propose changes to Critical Positions and HSE competence requirements as
and when change takes place;
Review the conversion in SAPpHiRe of any previous assessments of staff
under their control and raise any issues with the functional SPM and HSE SPM;
Carry out or complete the assessment of any Technical/Operational
Competences not yet assessed;
Carry out or complete the assessment of any HSE competences not yet
assessed using guidance provided;
Develop, document and implement risk-based plans for managing any
competence gaps identified;
Carry out the above together with position holders.
 Changes to HSE Competence Assurance
Summary of Actions Required by SPMs
Coordinate and support the review and update of the HSE Critical
Positions in their function and the allocation of appropriate HSE
competence requirements (in consultation with MSE/6);
Support line supervisors in reviewing the conversion in SAPpHiRe of
any previous assessments of staff in their function and support issues
resolution (in conjunction with MSE/6);
Advise MSE/6 of any proposed changes to positions or requirements as
a result of changes in position responsibilities or organisation in their
function;
Provide advice and support to line supervisors on competence
assessment and development related issues;
Coordinate the monitoring of progress in completing assessments and
the gaps identified.