The document discusses steps to prevent scams and issues with Wells Fargo's sales practices. It recommends that customers be aware of products and fees, and that banks change sales incentives to prevent fraud culture. It also suggests using fraud analytics software to flag inactive or anomalous accounts, and implementing regular audits and risk controls when incentive-based selling is used. Recent events discussed include cities banning Wells Fargo for a year after their sales scandal and legal issues facing their new CEO.
The document discusses steps to prevent scams and issues with Wells Fargo's sales practices. It recommends that customers be aware of products and fees, and that banks change sales incentives to prevent fraud culture. It also suggests using fraud analytics software to flag inactive or anomalous accounts, and implementing regular audits and risk controls when incentive-based selling is used. Recent events discussed include cities banning Wells Fargo for a year after their sales scandal and legal issues facing their new CEO.
The document discusses steps to prevent scams and issues with Wells Fargo's sales practices. It recommends that customers be aware of products and fees, and that banks change sales incentives to prevent fraud culture. It also suggests using fraud analytics software to flag inactive or anomalous accounts, and implementing regular audits and risk controls when incentive-based selling is used. Recent events discussed include cities banning Wells Fargo for a year after their sales scandal and legal issues facing their new CEO.
No KYC Assessment correctly placed. Customers should be aware of products they are using. Customers keep track of fees they are paying. Banks should change their sales strategy, they shouldnt promote fraud culture is prevailing. SEC rules & guidelines prohibited. Dodd-Frank Wall Street Reform and Consumer Protection Act violated. Whistle blowing policy must been by potential employee Wells Fargo employees using customers lack of financial knowledge or they used customers ignorance when it came to banking products. Fraud analytics software could be adapted to look for signs of misconduct. It could be used to flag accounts that have had no activity for a long period of time. Falcon fraud-analytics software, used by more than 90% of banks, is typically used to monitor for third-party fraud on existing active accounts. The fintech startup BigID monitors customer data and compares newly entered data against data in archives and applications to find anomalies. "Systems that are used to detect fraudulent account openings and transactions can be adapted to detect internal shenanigans as well." David Mooney, president and chief executive of Alliant Credit Union.
"Whenever incentives-based selling is in place with front-line employees, there
should be a series of risk management checks in place, and regular and visible audits to detect abuse," said Al Pascual, head of fraud and security at Javelin Strategy & Research. Latest happenings Major US City Bans Wells Fargo For One Entire Year After Scandal Chicago & SF. Embattled Wells Fargo CEO John Stump Retires Wells Fargo's New CEO Can't Fix the Bank's Legal Mess. NYC pension funds lost $41M in Wells Fargo fallout ( http://video.foxbusiness.com/v/5157705725001/nyc-pension-funds-lost-41m-in- wells-fargo-fallout/?#sp=show-clips ) It also agreed to pay $185 million in fines and refund $5 million to customers.