EMOTIONS FOCUSSED

TRAINING PROGRAM IMPACTS

RETENTI0N OF EMPLOYEES
 INTRODUCTION
Training itself will not have an impact on employee
retention.
Examining emotions from a workplace perspective
provides an more understanding of organisational
behaviour , change , performance and stress .
In the workplace a range of emotions including
jealousy, happiness, love, hate, anger, shame,
envy, enthusiasm and fear are experienced.
This can lead to positive outcomes on work
performance as well as negative consequences
such as pessimism and aggressive behaviours.
A lot of investment is made on training in many
organizations , however the employability factor
that skill-based training provide leads to
 Introduction

Research has predicted that individuals with high

emotional intelligence perform better in all
aspects of their work.
There are only few trainings that deal specifically
emotional intelligence at work and how these
emotions can improve performance.
Emotional intelligence is learnable, but it is up to
the company leadership to learn it themselves
and create the environments where employees
can do the same.
This study will investigate if emotions focused
training program impacts the retention of
employees.
 The research problem

To what extent emotional focused training

programs has been successful in the retention of
employees and if it plays an important role in
influencing emotional intelligence, job satisfaction
and job performance of employees
 purpose of the study
The purpose of this study is to investigate if
providing employees with emotional focussed
training impacts retention rate and to what extent
emotional intelligence, job satisfaction and job
performance mediates the relationship between
emotional focussed training and retention.
 objectives of the study
To determine if there is a positive relationship
between emotional focussed training and employee
retention
To determine if there is a positive impact of
emotional focussed training on emotional
intelligence of employees
To determine if there is a positive impact of
emotional focussed training on job satisfaction of
employees
To determine if there is a positive impact of
emotional focussed training job performance of
employees
 research questions
To identify to what extent emotional focussed training
impacts employee retention

To identify the effect of emotional intelligence in

mediating the relationship between training and
employee retention

To identify the effect of job satisfaction in mediating the

relationship between training and employee retention

To identify the effect of job performance in mediating

the relationship between training and employee
retention
 Literature Review
Emotion-focused training is a collaborative effort to help
participants use their emotions intelligently to solve their
problems and reach their goals.

Tru, C. (2013) concludes that emotional intelligence consists of

adaptive emotional functioning involving inter-related
competencies relating to perception, understanding, utilising
and managing emotions in the self and others.

Rue and Byars (1992) refer to job satisfaction as an individuals

mental state about their job. Job satisfaction refers to how
content an individual is in his/her current position. Job
satisfaction is a very important attribute which is frequently
measured by organisations in order to ensure that their
workforce is optimal.
 Literature Review
Job performance has been defined as the overall expected
value from employees behaviors carried out over the course of
a set period of time (Motowidlo, Borman, & Schmidt, 1997)

According to Lockwood (2006) retention is a critical element of

an organizations more general approach to talent
management, which is defined as the implementation of
integrated strategies or systems designed to increase
workplace productivity by developing improved processes for
attracting, developing, retaining, and utilizing people with the
required skills and aptitude to meet current and future business
needs.
 hypotheses
Participants in the emotion focused training
program reduce turnover intentions.
After attending the emotion focused
training program, participants are more
satisfied with their jobs.
After attending the emotion focused
training program, participants perform
better at their jobs.
After attending the emotion focused training
program, participants have higher
emotional intelligence.
 Theoretical Framework
Emotional
intelligenc
e

emotions
focussed Job Retention
training satisfactio
program n

Job
performan
ce
 Research Design
The research will use a quantitative design as well as experimental
design, with pre-test and post-test measurements.

Variables will be measured with: A Survey; - One closed-ended item for

assessment of turnover intentions (In the following year, do you intend to
change your workplace?)

The sampling is simple random sampling whereby the participants will be

30 teachers in between age of 25 to 35 ,all female teachers from our
primary year program. (eliminate emotional level differences)

The experimental intervention is a training program designed as a short-

term intervention. The program will last for three months, with weekly
group meetings.

The training is structured on the following modules: general aspects

regarding emotions and emotion regulation and management which will
have several different activities including reflective analysis of situations,
reflective diary, role-playing, scripts analysis, analysis of short-films.
Survey will be given pre and post training to see the effect of training to
turnover intentions and the 3 other variables.
Thank you