TEAM BUILDING

DISCUSSIO
N
 PROGRAM
OBJECTIVES
# The team concept
# Open lines of communication as a
foundation.
# Sharpen communication techniques and
skills.
# Learn techniques for building a better
team.
 PROGRAM
OBJECTIVES
# Understand your style and role as a
team leader.
# Sharpen your teams goal setting,
motivation and output/performance.
# Understand team members and team
dynamics.
# Practice, discuss, and problem solve.
WHAT IS A TEAM?
According to Webster's Ninth Edition:

A team is a number of persons

associated together in work or
activity: as a group on one side (as
in football or debate).

In other words, when one person cannot accomplish

a job alone and several individuals must cooperate
to fulfill a mission, you need a team. The better the
cooperation, communication, and coordination
among team members, the more efficient the team.
WHAT IS A TEAM?

A group of people working together

to achieve a common goal

T TOGETHER
A team is a
number of E
persons EVERYONE
associated
A ACHIEVE
together in
work or M MORE
WHAT IS TEAMWORK?

The ability to cooperate and

communicate effectively with
others to achieve a common
goal

Coming together is a beginning,

keeping together is progress and
working together is success
Why We Need Team Work

The overriding need of

all people working
together for the same
organization is to
make the organization
profitable.
TEAM WORK

A powerful fuel
that allows
common people to
attain uncommon
results.

Members create an
environment that
allows everyone to
go beyond their


CC BY-NC-SA 2.0 cindy47452

 A
CHALLENGE
1. Please write a One Sentence
Definition of
TEAM BUILDING
2. Please write One word for Team work
 COMMON
NEED
. The overriding
need of all people
working for the
same
organization: to
make the
organization
profitable.
 CONCEPTIONS OF
TEAM
.
 CONCEPTIONS OF
TEAM
The Community Approach:
Here, a team is a group of
individuals that share, collaborate, and
assist one another. The group usually
includes about 20 individuals. Members
look to their peers for support. This
type of team leads to workplace
success!
 WHY TEAMS
WORK
Teams are natural problem solving
devices
A team setting opens up new
communication lines. Because of the
necessity of communication within a
team, members encounter problems
and challenges in early stages and are
able to head them off with greater
efficiency and success
 WHY TEAMS
WORK
Teams are collections of the
organizations best assets.

Each team member has specific

talents. By combining individuals in
team fashion, all of these talents are
joined to work toward a common goal.
 TEAM WORKING

Benefits Challenges

18
 TEAMWORK INDIVIDUAL
o Agree on goals / milestones WORK
o Establish tasks to be completed o Work on tasks
o Communicate / monitor progress o Work on new / revised tasks
o Solve problems o Research / development
o Interpret results o Networking
o Agree completion of project

19
20
 STAGES OF TEAM
DEVELOPMENT
Forming (assemble team; deal with ambiguity)

Storming (deal with criticism; develop ideas)

Norming (procedures, cohesion)
Performing (cooperation)

Adjourning TRANSFORMING
21
 MATURITY
CONTINUUM

DEPENDENCE

INDEPENDENCE

INTERDEPENDENCE

Source: Stephen R. Covey (1989) The 7 Habits of Highly Effective People 22

4 PARADIGMS OF HUMAN
INTERACTION

Lose / Win Win / Win

Consideration

Lose / Lose Win / Lose

Courage
23
WIN/WIN

If Win/Win is such an
ideal, why dont we do
it all the time?

What gets in the way?

24
 KEY TEAMWORK SKILLS

1. INTERPERSONAL
Trust / acceptance
Communication
Collaborative problem-solving
Conflict resolution

2. SELF / PROJECT MANAGEMENT

Goal setting
Planning
Task co-ordination
Performance management

25
Source: Slyke, Trimmer, Kittner (2004) Teaching Teamwork in IS Courses
 A FEW TEAMWORK GUIDELINES

1. Effective communication
2. Team Working Agreement
3. Effective meetings
4. Project management
5. Conflict management
26
1. EFFECTIVE COMMUNICATION

Communicate openly & supportively

Listen openly
Interpret nonverbal messages
Give useful feedback
Receive feedback effectively

27
2. TEAM WORKING AGREEMENT

What is it?
Effectively a contract which all team
members sign up to each team
member is expected to abide by that
contract
Expectations each team has for its
members
Designed specifically for your team

28
TEAM WORKING AGREEMENT

Key points:
Tailor to meet the specific needs of
your team members
Each team member needs to input
A chance for all members to voice
their opinions
All members will be accountable for
statements in the agreement

29
TEAM WORKING AGREEMENT:
ISSUES TO CONSIDER

effective communication method(s)

participation by all members
decision-making
problem-solving approaches
management of conflict / differences
responsibilities & conduct

30
 SAMPLE:
BOEING CODE OF COOPERATION
FOR TEAMS
EVERY member is responsible for the teams progress and
success
Attend all team meetings; be on time
Listen to & show respect for view of members
Criticize ideas, not persons
Use & expect constructive feedback
Resolve conflicts constructively
Always strive for win-win situations
Avoid destructive behaviour
Ask questions when you do not understand
31
Source: http://aircraftdesign.nuaa.edu.cn/PD-2006/PDF/P1-requirement%20and%20schedule.pdf
3. MEETING GUIDELINES (SAMPLE)

Project meetings will be held every

.
Meetings will be called by .
Meetings will begin and end on time.
Decisions will be made by consensus/
majority rule/anarchy.
Role of scribe will rotate.
Minutes will be issued by e-mail within 24
hours of each meeting.
Exceptions allowable/not allowable.

32
4. PROJECT MANAGEMENT

Start with consensus on project

GOAL
Then work to a project PLAN

Milestone Responsibility Date

33
 5. CONFLICT

People typically fear and avoid

conflict
Most people believe conflict does
not belong in the workplace
However, dynamic organizations use
conflict as a CREATIVE FORCE.

34
 TEAMWORK INDIVIDUAL
o Agree on goals / milestones WORK
o Establish tasks to be completed o Work on tasks
o Communicate / monitor progress o Work on new / revised tasks
o Solve problems o Research / development
o Interpret results o Networking
o Agree completion of project

35
 TEAMWORK IN A SOFTWARE
DEVELOPMENT ENVIRONMENT

COMMUNICATION
Communicate well; listen openly

KEEP THE PROJECT ON TRACK

Work to the plan to keep motivation high
Update the plan as things change

CONFLICT
Accept and work with/through conflict
Develop a constructive conflict style

36
TEAM LEADER ROLES

.
Control
Inspire

Adjust

Update

Advice

Advice
 Good Team

Work
effortlessly
Trust

Good
communication
Supportive

Participation

Innovative

Motivation
Benefits of Team Work

Quick Solution

Improve productivity

Distribution of Work
Load

Diversity of Ideas

Better Decision

Motivation

Learning
 Tips for Team Building

Clear Expectation

Commitment

Competence

Control

Collaboration

Communication

Creative
Innovation
Consequences

Coordination

Cultural Changes
Share your lesson with us.

End