Lecture 1 MGT Info Sys

Managing Information
Systems
Dr. Stephania Loizidou Himona

ACSC 345
Information Systems
Information Systems are becoming the
foundation of business models and
processes
They allow for the distribution of knowledge
Dr. S. Loizidou - AC 2
IT and IS
What is Information Technology?
Any form of technology used by people to
handle information.
What are Information Systems?
Integrated components processing, storing and
disseminating information in an organisation.
Interdisciplinary study of systems that provide
information to users in organisations.
Pyle, I.C. & Illingworth, V. (Eds) (1996). Oxford Dictionary of Computing, 4 th Edition. Oxford / New York: Oxford
University Press
Information and Data
Information
Clusters of facts meaningful and useful to
human beings in processes such as making
decisions
Data
Streams of raw facts representing events such
as business transactions meaningless without
structure
Experiences of IT and IS
Examples of IT
Hardware (PC, UNIX server)
Software (e-mail, Internet, Windows, Word)
Consumer devices (mobiles, train times)
Examples of IS
File systems, databases, e-mail servers / clients
e-commerce
SAP, student records
Management Information
Systems
MIS
The study of information systems focusing on
their use in business and management.
Approaches
Technical
Behavioural
Sociotechnical
Approaches to IS
TECHNICAL APPROACHES
COMPUTER
OPERATIONS
SCIENCE
RESEARCH
MANAGEMENT
SCIENCE
MIS
SOCIOLOGY
PSYCHOLOGY POLITICAL
SCIENCE
SOCIOTECHNICAL
BEHAVIORAL APPROACHES
Why is IS Important?
For an organisation to survive and prosper
More locations (networking, Internet)
New products and services
Improve jobs and work flows:
Efficiency
Cost
Ethical and social issues
Why is IS Important?
Worldwide changes:
Global economy
Knowledge- or information-based society
Business enterprise
Digital firm
Global Economy
Growing percentage of economy relies upon
import and export
Need to operate globally
IS can provide global trading infrastructure
Information Economy
70%
60%
% SERVICE
50%
% WHITE COLLAR
40% % BLUE COLLAR
30% % FARMING
20%
10%
0%
20
30
80
97
00
10
40
50
60
70
19
19
19
19
19
19
19
19
19
19
YEAR
Changes to Society
Change of employment profiles:
Less farming
Less blue collar manufacturing
Increased service
Increased white collar office-based
USA: 55% of work force are in knowledge-
or information-based activities
Shift of manufacture to low-wage countries
Business Enterprise
Change from hierarchical organisations
Now flat, decentralised
Relies on instant information
Flexibility with customer focus, with
increasing importance
Digital Firm
An organisation where:
Nearly all relationships with customers,
suppliers and employees is digital
Business processes accomplished through
digital networks
Flexible
Dependent upon on IT
Course Objectives
Provide an understanding of
IS and underlying IT
Impact on organisations of IS
Implementation and management of IS
IS and global organisations
Provide awareness of IS in your role as a
professional
Course Content
Information Systems in an Organisation
Information Systems, Organisations,
Management and Strategy
Enhancing Management Decision Making
Managing Data and Information
Redesigning the Organisation with
Information Systems and Managing Change
Course Content
Electronic Commerce and the Internet
Information Systems Security and Control
Managing International Information Systems
Managing Assets
Tutorials
Three case studies over semester
Information systems, organisations and decision
support
Changing organisations
International organisations and the Internet
Assessment
One piece of individual course-work
40% of module
Case study report
Set in week 1
Due beginning week 10-12
Exam
60% of module
Text Book
Haag, Cummings, McCubbrey (2004).
Management Information Systems for the
Information Age, 4th Edition. McGraw Hill.
Turban, McLean, Wetherbe (1999). Information
Technology for Management, 2nd Edition. John
Wiley & Sons. Inc.
Laudon, K.C. & Laudon, J.P. (2002). Management
Information Systems: Managing the Digital Firm,
7th Edition. Upper Saddle River, New Jersey:
Prentice-Hall International, Inc.
Topics
Topic Lecture
Notes
Introduction 1
Information Systems in an Organisation 2
Information Systems, Organisations, Management & Strategy 3
Coursework
Enhancing Management Decision Making 4, 5
Information Systems Security and Control 6, 7
Electronic Commerce and the Internet 8
Case Study
Databases 9?
Exam
Case Study
Planning a New Internet Business

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Managing Information

Dr. Stephania Loizidou Himona

Planning a New Internet Business

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