Professional Documents
Culture Documents
Method
&
Ethical Problem-
Solving
Techniques
What is a case study?
A case study is a real life situation. It has an unstructured problem. Students are
required to solve the problem following these steps:
2- Problem Analysis: The problem has to be discussed and the reasons for the
problem to occur identified.
C- Action Plan.
.
Types of Issues
Factual
Issues
Conflicting
Conceptual
Values
Factual issues: What facts are known about a
case? Are any aspects of the case controversial?
What relevant information is missing or unknown?
Conceptual issues: What is the meaning or
applicability of an idea? For example, should
something be considered a gift or a bribe?
Line
Drawing
Ethical
Problem-
Solving
Techniques
Creative
middle Flow
way Charting
solutions
Line Drawing
Gray area:
An area or part of something existing between two
extremes and having mixed characteristics of both.
.
Flow Charting
Flow charts are very familiar to engineering students. They are most
often used in developing computer programs.