Housekeeping Department, Session - 2

VIDEO
Responsibilities of Housekeeping Department
Front of the House: Back of the House:

Guestrooms & Corridors Management Offices

Lobbies & Public Restrooms Storage Areas
Pool & Patio Ares Linen & Sewing Rooms
Dining Room & Restaurants Laundry Room
Banquet Halls & Convention Center Employee Locker Room
Hotel Operated Shops & Games / Administrative Offices
Recreation Rooms
Cloakrooms
Gymnasium & Exercise Rooms
Maids Service Room
Building Exterior & Landscaping /
Garden
The Housekeeping Department
The Housekeeping Department Personal Attributes
to Housekeeping Staff

Pleasant Tact & Diplomacy

Personality Right Attitude
Physical Fitness Calm Demeanor
Personal Hygiene Courtesy
Eye for Details Punctuality
Cooperation Good Memory
Adaptability Loyalty
Honesty
The Housekeeping Department
 The Housekeeping Department
Housekeeping Personnel

Executive Housekeeper Linen Room Supervisor Guestroom Attendants Head Gardener

Deputy Housekeeper Linen Keeper Room Maids Gardeners
Assistant Housekeeper Uniform Room Supervisor Chamber Maids Florist
Linen Room Attendant Head Horseperson
Housekeeping Manager Laundry Manager
Linen Room Maid House porters
Floor Housekeepers Laundry Supervisor
Uniform Room Attendant Horsepersons, Tailors
Floor Supervisors Dry-Cleaner &
Storekeeper, Cloakroom Attendant
Washer
Public Area Supervisor
Control Desk Supervisor Hat Checker
Laundry Workers
Night Supervisor Control Room Supervisor Horticulturist,
Pressman
Evening Shift
Supervisor Valet / Runners,
The Housekeeping Department
The Housekeeping Department