SITE

Revenue Assurance

- CDR Comparison
- Billing & Rating

Kin Yau Chan

Keynote SIGOS GmbH

Klingenhofstrasse 50d
90411 Nuremberg
Germany
www.keynote-sigos.com

21st October 2009

 Motivation
Good services, fair price
Actual Customer and accurate billing are essential
Usage for my choice of network provider

Mediation Live Network

Systems CDRs
(MSC, SGSN etc.) Test Call Generation
CDR
Post- Virtual SIM Transfer
processing
Billing

Automated E2E Call Processing

Does the Billing Center provide the right bill for contracted end-user tariffs?
Does the Mediation System summarize all CDR correctly?
Does the core network provide the right CDR?
Does the whole CDR Post-processing run correctly after a software upgrade?

Our Solution: SITE Revenue Assurance

2009 Keynote SIGOS GmbH
2
Testing is our Competence
 SITE Revenue Assurance

Main parts
Test Call Generation
CDR Verification
Billing / Rating Verification

Benefits
proactively detects revenue leakages
provides fair and accurate billing to the customer
performs quick regression tests after network or tariff changes

Overall Revenue Assurance by active & automated end-to-end testing

2009 Keynote SIGOS GmbH

3
Testing is our Competence
 Revenue Assurance
Test Environment
Actual Customer
Usage

Mediation Live Network

Systems CDRs
(MSC, SGSN etc.) Test Call Generation
CDR
Post- Virtual SIM Transfer
processing
Billing

Automated E2E Call Processing

Automated test call and data service

Live CDRs generation Reference
CDRs
Operators CDRs of test calls
extracted at chosen point in post-
processing (Live CDRs)
Reference CDRs generated by SITE
solution
2009 Keynote SIGOS GmbH
4
Testing is our Competence
 Revenue Assurance
CDR Import

Mediation
Systems CDRs
Live Network
Test Call Generation
CDR
Post-
processing
Billing

Filter*

Operator CDRs (rated or unrated) SITE CDRs (unrated)

CDR Import* CDR Import

CDR Import

Reference
Live CDRs
CDRs

Live CDRs imported Reference CDRs derived

via e.g. csv-files Unrated CDRs from SITE test results
Rated CDRs
* Customization required

2009 Keynote SIGOS GmbH

5
Testing is our Competence
 Revenue Assurance
CDR Comparison

Mediation
Systems CDRs
Live Network
Test Call Generation
CDR
Post-
processing
Billing

Filter*

Operator CDRs (rated or unrated) SITE CDRs (unrated)

CDR Import* CDR Import
CDR Import

unrated CDR Comparison Reference

Live CDRs
CDRs

Discrepancies between live & corresponding Reference CDRs are calculated Unrated CDRs
Rated CDRs
Detection of revenue leakages on basis of unrated CDRs
* Customization required

2009 Keynote SIGOS GmbH

6
Testing is our Competence
 Revenue Assurance
Billing Verification

Mediation Live Network

Systems CDRs
Test Call Generation

CDR
Tariff Post-
Model processing
Billing

Filter*

Operator CDRs (rated) SITE CDRs (unrated)

CDR Import* Billing Verification CDR Import
Rating
Tariff
Model*
Reference
Live CDRs
CDRs
rated CDR Comparison

Unrated CDRs
Reference CDRs are rated according to tariff model
Rated CDRs
Early detection of rating & billing faults * Customization required

2009 Keynote SIGOS GmbH

7
Testing is our Competence
 Revenue Assurance
CDR Compare Results I
Compare results reveal discrepancies in CDRs

Difference in Call Duration

2009 Keynote SIGOS GmbH
8
Difference in Rating Testing is our Competence
 Revenue Assurance
CDR Compare Results II
Compare results detect major revenue leakages

Missing Live CDR

2009 Keynote SIGOS GmbH

9
Full CDR Match Testing is our Competence
 Revenue Assurance
Reporting
CDR Comparison

Live and reference CDRs match

Live and reference CDRs diverge
Only reference CDRs exist
Only live CDRs exist

Invoice Comparison

Live invoice
Reference invoice
Difference

2009 Keynote SIGOS GmbH

10
Testing is our Competence
 SITE CDR Info

SITE generates and compares

Time based calls e.g. SPEECH, FAX
Volume based calls e.g. GPRS
Event based calls e.g. SMS, MMS

CDR Structure
Record Type: e.g. TimeBased, VolumeBased, EventBased
Service Type: e.g. SPEECH, FAX, GPRS
Begin of event: timestamp in milliseconds
A Number
B Number
additionally for
Time based Calls Volume based Calls Event based Calls
Call duration Data volume Event count

2009 Keynote SIGOS GmbH

11
Testing is our Competence
 CDR Traces

Rating information for each CDR

price determined
duration

Detailed
information on
how the billing
price was
calculated

2009 Keynote SIGOS GmbH

12
Testing is our Competence
 Example: Tariff Model 1

The tariff model is stored in the SITE database and can be defined a
defined and modified by the SITE Admin.
The Price Plan table defines a price for a
certain type of call (e.g. SPEECH),
to a certain destination (e.g. national),
at a certain time (e.g. off-peak).

2009 Keynote SIGOS GmbH

13
Testing is our Competence
 Example: Tariff Model 2

Tariff_TimeBands assigns a name for a certain time interval

Tariff_Destinations assigns a name for a Tariff_Properties e.g. defines currency,

set of called numbers rounding, free minutes ..

2009 Keynote SIGOS GmbH

14
Testing is our Competence
 Summary
SITE covers entire Active
Live Network Revenue Assurance chain
Test Call Generation
CDR
Post- SITE System Test Call Generation
processing

CDR Comparison
Billing Verification
Rating
Billing Verification
Tariff

Live CDRs
Model
Reference Reporting
rated CDR Comparison CDRs

Compare Results

Reports

SITE Revenue Assurance

proactively detects revenue leakages
assists to provide fair and accurate billing to the customer
performs quick regression tests after network or tariff changes
2009 Keynote SIGOS GmbH
15
Testing is our Competence
 SITE Revenue Assurance
Customers

2009 Keynote SIGOS GmbH

16
Testing is our Competence
 Thank you.
Kin-yau.chan@keynote-sigos.com

2009 Keynote SIGOS GmbH

17
Testing is our Competence
 SITE RevenueAssurance:
Test Cases

2009 Keynote SIGOS GmbH

18
Testing is our Competence
 SITE RA: RAS_CDR_Import_Live

2009 Keynote SIGOS GmbH

19
Testing is our Competence
 SITE RA:
RAS_CDR_Import_Reference

2009 Keynote SIGOS GmbH

20
Testing is our Competence
 SITE RA: RAS_CDR_Comparison

2009 Keynote SIGOS GmbH

21
Testing is our Competence
 SITE RA: RAS_Billing_Verification

2009 Keynote SIGOS GmbH

22
Testing is our Competence