Module 2:

Configuring and Managing

Exchange Server 2003
Overview

Creating and Applying Exchange Policies

Configuring Exchange Server 2003 for Proactive
Management
Adding and Removing Exchange Servers
Discussion: Configuring and Managing
Exchange Server 2003

Video
Lesson: Creating and Applying Exchange Policies

What Is an Exchange Policy?

Types of Exchange Policies
When to Use Exchange Policies
Requirements for Creating and Applying Exchange
System Policies
How to Create and Apply System Policies
How to Remove and Override System Policies
Recipient Policy Priorities and Search Criteria
How to Create and Configure Recipient Policies
What Is an Exchange Policy?

An Exchange policy is a collection of configuration

settings that is applied to one or more Exchange objects
of the same type
Policies enable flexible and efficient administration of
large numbers of Exchange objects
Exchange
Exchange Server
Server

Exchange
Administrator Exchange
Server
Server
Types of Exchange Policies

System Policies Recipient Policies

Mailbox Store
Policies

Server
Policies

Public Folder
Store Policies
 When to Use Exchange Policies

Use system policies when you Use recipient policies when you
have multiple: need to apply:
E-mail address settings to
Servers multiple recipient objects
Mailbox stores Mailbox management settings
Public folder stores to multiple mailbox-enabled
user objects
 Requirements for Creating and Applying Exchange
System Policies

Have the required Have Exchange Administrator permissions in the

permissions administrative group container or the organization
container to create a system policy
Have Write permission for the object to which the
system policy is applied

Create System Policies

containers Have at least one System Policies container in
the Exchange organization

Avoid system policy Configure and apply multiple system policies so

conflicts that each system policy controls settings on only
one property page at a time

Practice
How to Create and Apply System Policies
To create a system policy:
1 Use Exchange System
Manager to locate the System
Policies container
2 Use the context menu to create
a new system policy
3 Configure the appropriate
options
To apply a system policy:
Use Exchange System
1 Manager to locate the system
policy that you want to apply
2 Use the context menu for the
policy to choose the
appropriate action
3 Locate and select the
appropriate object name to
apply the system policy to the
object
4 Verify that the system policy
has been applied
Practice
 How to Remove and Override System Policies

Override a system policy when mailboxes or public

folders require different configuration settings

To remove a system policy: To override a system policy:

1 Use Exchange System Manually override policy

Manager to locate the system
policy object
2 In the details pane, right-click
the object that you want to
remove from the system
policy
3 Remove the object
settings on each mailbox or
public folder
- or -
Move users to a different
mailbox store that has the
correct settings applied and
move folders to a different
public folder store that has the
correct settings applied
Recipient Policy Priorities and Search Criteria

Default recipient
policy for SMTP
and X.400
addresses
US Office Lowest in priority
alias@nwtraders.msft
Active Directory

Additional recipient
policy for users in
European the European office
Office
alias@nwtraders.msft
alias@contoso.msft
LDAP query
Office location IS Europe
How to Create and Configure Recipient Policies

To create and configure a

recipient policy:
1 Use Exchange System
Manager to locate the
Recipient Policies container @ Configure E-mail
address
2 Use the context menu to settings
create a new policy
Configure Mailbox
3 Configure the policy, Manager
including the search criteria settings
4 If necessary, force Recipient
Practice
Update Service to apply the
policy
Lesson: Configuring Exchange Server 2003 for
Proactive Management

Guidelines for Creating Stores and Storage Groups

How to Configure Mailbox Stores for Preventive
Maintenance
How to Configure Public Folder Stores for Preventive
Maintenance
How to Configure Service and Resource Monitoring
How to Configure Notifications
Exchange Performance Objects and Counters
How to Enable Message Tracking
How to Configure Protocol Logging
 Guidelines for Creating Stores and Storage Groups
When creating stores:
Create multiple smaller stores for
faster restore
Create multiple smaller stores to
maximize backup efficiency
Create a designated mailbox store
for users who require priority service
and fast restore
Place similar users in the same
mailbox store
Place data requiring different restore
criteria in different stores
Consolidate dedicated servers into a
single server for improved
performance
When creating storage groups:
Ensure that each storage group has
its own dedicated drive for
transaction log files
Host multiple organizations on the
same server and give each
organization its own partition or
drive, storage groups, transaction
log files, public folders, and so on
Place stores that require the same
backup schedule in the same
storage group and use the storage
group as a unit for backup
Practice
How to Configure Mailbox Stores for Preventive
Maintenance

Tab Item
Item
1 2 3
Issue warning
Exchange
Default public at (KB)
database
folder store
General Prohibit send at (KB)database
Exchange
Database Archive all streaming
messages sent or received by
Prohibit send
mailboxes andstore
on this receive at (KB)
Maintenance interval
Limits Warning message interval
Keep deleted items for (days)
Keep deleted mailboxes for (days)
Do not permanently delete mailboxes and
items until the store has been backed up
How to Configure Public Folder Stores for Preventive
Maintenance

Tab Item 1 2 3
Issue warning
Exchange
Replication at (KB)
database
interval
Database
Replication Prohibit post at (KB)
Replication interval fordatabase
Exchange streaming always (minutes)
Maximum item size (KB)
Limits Maintenance
Replication
Warning interval
message
message size limit (KB)
interval
Keep deleted items for (days)
Do not permanently delete items until the
store has been backed up
 How to Configure Service and Resource Monitoring

Exchange services monitored by default Additional Resources and Services

Exchange Information Store Service Available virtual memory
Exchange MTA Service CPU Utilization
Exchange Routing Engine Free disk space
Exchange System Attendant SMTP queue growth
SMTP Windows 2000 service
World Wide Web Publishing Service X.400 queue growth

To monitor additional resources and services:

1 Use Exchange System Manager to locate the appropriate

server

2 Open the servers Properties dialog box Practice

3 Use the Monitoring tab to add a resource or service to monitor

 How to Configure Notifications

SMTP Growth
1 minute 10 messages
2 minutes 20 messages
3 minutes 40 messages
4 minutes 55 messages
Exchange Server 5 minutes 75 messages Administrator

To configure notifications:
1 Use Exchange System Manager to open Monitoring and Status tool
Use the Notifications context menu to create a new notification and identify the
2 server that performs the monitoring, the objects to be monitored, and the
conditions that trigger the notification

3 Configure the e-mail or script notification as necessary

Practice
Exchange Performance Objects and Counters

Object Counter
MSExchangeIS User Count RPC Requests
MSExchangeIS
Mailbox Send Queue Size Receive Queue Size
MSExchangeIS Message Sent/min Messages Delivered/min
Public
Local Queue Length Message Bytes Received/sec
Categorizer Queue Length Avg. Retries/msg Delivered
SMTP Server
Inbound Connections Current Avg. Retries/msg Sent
Message Bytes Sent/sec
MSExchangeAL Address List Queue Length
How to Enable Message Tracking

Exchange
Server To enable message tracking:
Create a system policy
to enable message
tracking and apply the
Sender policy to the servers for
Exchange which you want to track
Message Tracking Log Server messages
- or -
Edit the properties of
Date
each server for which
Time
you want to track
Sender
messages
Recipient
Subject line
Recipient
Practice
How to Configure Protocol Logging

SMTP NNTP
SMTP Exchange supports: Virtual Server Virtual Server
HTTP
POP3
Exchange
Server IMAP4
Client
ESMTP/SMTP
SMTP Log File NNTP POP3
Exchange Server Virtual Server
Client IP
Client-hostname To configure protocol logging for virtual servers:
Date
Use Exchange System Manager to select the appropriate
Time 1 virtual server from the Protocols container of the server
...
Helo 2 Open the Properties dialog box
Mail from:<sender>
RCPT to: <recipient> 3 Enable protocol logging
Set the logging level, log format, logging
4 frequency, and other log file information
Practice
Lesson: Adding and Removing Exchange Servers

How to Add Virtual Servers

How to Remove Servers
How to Remove the First Exchange Server in a Routing
Group
 How to Add Virtual Servers

Why implement multiple virtual servers

SMTP for a single protocol:
Virtual Server #4(*d
SMTP To supply different encryption methods for
local and remote clients
Remote Client To segregate traffic for the same protocol
over different ports

Exchange hello
Server SMTP SMTP
Client
Virtual Server
Local Client POP3 POP3
POP3 Virtual Server
To add a virtual server:
Port 995
Use Exchange System Manager to locate the server object Port 110
1
Open the protocol that the virtual server will provide POP3
2 Use the protocols context menu to create the new virtual Virtual Server
3 server
Use the wizard to configure the default settings for the
4 virtual server Practice
Exchange
Server
 How to Remove Servers

Exchange
Exchange Server
Server
To remove a server:
Routing
Group 1 Move the public folders and system
folders to another server in the
routing group

Exchange 2 Move the mailboxes to another

Server server in the routing group

3 Delete the server from Active

Directory

Domain
Controller
How to Remove the First Exchange Server in a Routing
Group

To remove the first Exchange server in a routing group:

1 Relocate all public folders and system folders to another Exchange
server in the same routing group

2 Relocate the Recipient Update Service in the same routing group

3 If this server is the routing group master, designate another server to

be the routing group master

4 If you use SRS with Exchange 5.5, create a new SRS in Exchange
System Manager

5 If the server has any connectors hosted on it, move these connectors
to another server before you remove this server from the site

6 Insert the Exchange Server 2003 CD-ROM in the computer to remove

all components
Discussion: Configuring and Managing
Exchange Server 2003

1 Read the scenarios

2 Determine possible solutions
3 Discuss your solutions with the class