Republic of the Philippines

Laguna State Polytechnic University

Main Campus
Sta. Cruz, Laguna

COLLEGE OF TEACHER EDUCATION

GRADUATE STUDIES AND APPLIED RESEARCH

Presented to: DR. MARIO C. PASSION

Presented by: WILMER RAMOS LEBRIA
EM 504 School Executive Development
1st Semester AY 2016-2017
 is what ??
It is a process of exchanging
Information
Ideas
Thoughts
Feelings
Emotions
Through
Speech
Signals
Writing
Behavior
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 Is an exchange of facts, ideas and opinions by two or
more persons Newman and Summer

It is a sharing of experience in the basis of

commonness Wilbur Schramm

It is the exchange of information and transmission of

meaning Katz and Khan

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 is what ??
It is a process of exchanging
Information
Ideas
Thoughts
Feelings
Emotions
Through
Speech
Signals
Writing
Behavior
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 Levels of
Intrapersonal Communication is
communication that occurs in your own mind. It
is the basis of your feelings, biases, prejudices,
and beliefs.
Examples are when you make any kind of
decision what to eat or wear. When you
think about something what you want to
do on the weekend or when you think
about another person.

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 Interpersonal communication is the
communication between two people but can
involve more in informal conversations.
Examples are when you are talking to your
friends. A teacher and student discussing an
assignment. A patient and a doctor
discussing a treatment. A manager and a
potential employee during an interview.

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 Small Group communication is communication within formal or informal
groups or teams. It is group interaction that results in decision making,
problem solving and discussion within an organization.
Examples would be a group planning a surprise birthday party for
someone. A team working together on a project.

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 One-to-group communication involves a speaker who seeks to inform,
persuade or motivate an audience.
Examples are a teacher and a class of students. A preacher and a
congregation. A speaker and an assembly of people in the auditorium.

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 Mass communication is the
electronic or print transmission
of messages to the general
public. Outlets called mass
media include things like radio,
television, film, and printed
materials designed to reach
large audiences.
A television commercial. A
magazine article. Hearing a song on
the radio. Books, Newspapers,
Billboards. The key is that you are
reaching a large amount of people
without it being face to face.
Feedback is generally delayed with
mass communication.

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 Process of

Sender Encoding

Channel Noise Message

Feedback Barrier
Channel

Decoding
Receiver

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 Types of
People communicate with each other in a number of ways
that depend upon the message and its context in which it
is being sent.

Types of communication based on the communication

channels used are
Verbal Communication
Nonverbal Communication

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 Verbal
It refers to the form of communication in which message
is transmitted verbally.
Communication is done by word of mouth and a piece of
writing.
In verbal communication remember the acronym KISS.

Verbal Communication is divided into:

Oral Communication
Written Communication

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Oral
In oral communication, Spoken words are used.
It includes face-to-face conversations, speech,
telephonic conversation, video, radio, television,
voice over internet.
Communication is influence by pitch, volume,
speed and clarity of speaking.

Advantages
It brings quick feedback.
In a face-to-face conversation, by reading facial
expression and body language one can guess
whether he/she should trust whats being said or
not.

Disadvantages
In face-to-face discussion, user is unable to deeply
think about what he is delivering, so this can be
counted as a fault.
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Written

In written communication, written signs or symbols

are used to communicate.
In written communication message can be
transmitted via email, letter, report, memo etc.
Written Communication is most common form of
communication being used in business.

Advantages
Messages can be edited and revised
Written communication provide record and backup.
A written message enables receiver to fully
understand it and send appropriate feedback.
Disadvantages
Written communication doesnt bring instant
feedback. It take more time in composing a written
message as compared to word-of-mouth and
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 Nonverbal

Nonverbal communication is the sending or receiving of wordless

messages. Such as gesture, body language, posture, tone of
voice or facial expressions, is called nonverbal communication.
Nonverbal communication is all about the body language of
speaker.

Nonverbal communication have the following three elements

Appearance
Speaker clothing, hairstyle, neatness, use of cosmetics
Surrounding room size, lighting, decorations, furnishings
Body Language
facial expressions, gestures, postures
Sounds
Voice Tone, Volume, Speech rate

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 Power of
Non-verbal

Nonverbal
communication is the
most powerful form of
communication. More
than voice or even
words, non verbal
communication helps
to create your image in
other mind and even
you can express your
emotions and feelings
in front of others,
which you are unable
to express in words.
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 Form of
Non-verbal
Eye Contact
Eye contact, a key
characteristic of nonverbal
communication, expresses
much without using a single
word. In American culture,
maintaining eye contact
shows respect and indicates
interest.
Eye contact also establish
the nature of a relationship.

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 Form of
Non-verbal
Posture
Posture and how you carry
your self tells a lot about you.
How you walk, sit, stand or
hold your head not only
indicates your current mood,
but also your personality in
general.
For example, if you cross your
arms while standing, you indicate
that you may be closed off and
defensive. Meanwhile, walking
with your head down and avoiding
eye contact with others may
indicate shyness.
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 Form of
Non-verbal
Facial Expressions

Facial expressions are

the key characteristics
of nonverbal
communication. Your
facial expression can
communicate
happiness, sadness,
anger or fear.

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 Form of
Non-verbal
Haptic or Touch
Haptic communication is
communicating by touch.
Touch or Haptics is the
characteristic of nonverbal
communication and used
when we come into
physical contact with other
people.
For example: We use
handshakes to gain trust and
introduce ourselves.

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 Form of
Non-verbal
Gestures
A gesture is a characteristic
of nonverbal
communication in which
visible body actions
communicate particular
message.
Gestures include movement
of the hands, face, or other
parts of the body.

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Tools of effective

Be Brief
Manners
Using I
Be Positive
Good listener
Spice up your words
Clarity
Pronunciation

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Nonverbal Communication Around the World

Nonverbal
Communication in
Pakistan
Expressing
happiness, respect
and love for others.

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Nonverbal Communication Around the World

Nonverbal Communication in
China
The Chinese don't like being
touched by strangers. Therefore
dont make any body contact.

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Nonverbal Communication Around the World

Nonverbal Communication in
Argentina

A handshake and nod show

respect when greeting someone.

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Nonverbal Communication Around the World

Nonverbal
Communication in India

Greeting with 'namaste' -

placing both hands together
with a slight bow is a very
common nonverbal
communication and shows
respect.

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Nonverbal Communication Around the World

Nonverbal
Communication in the
U.S.A
Quite Informal way of
nonverbal communication
- A handshake, a smile, and
'hello'.

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 The most important thing in
communication is to hear what isn't
being said.
Peter F. Drucker

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