 Good Health  Good Life 

Corporate Wellness - India

The Health of India’s workforce is in serious jeopardy.
Work life balance is skewed with people working 14 to 15
hour shifts in India’s booming software and BPO industry. While
outsourcing has led to prosperity, we also have an increasingly ill
task force.

Some Examples:
1. 43 year old COO of a top ranked BPO collapsed on his way home. Was diagnosed
with a rare TB of the brain!

2. 27 year old woman working in an IT company kept getting weaker and weaker till
one day she could not get out of bed. – diagnosed with a rare infection of the spine.

3. 34 year old man in a top bank had a heart attack while driving back home from
work. His boss called him up next day to ask “So will you be back next week?”

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Corporate Wellness - India
In the Global Workplace we not only work harder, we work longer!

When we wake up, our counterparts in the US may be just about to sleep.
To ensure seamless operations, Indian team members wake up sooner to
take the download from US based offices/clients and we may sleep later
to ensure that unfinished work does not impact the next shift.

The Impact:

1. Midnight calls may often be taken at home. Work and home life often merge so that the
distinction between work time and home time becomes blurred.

2. There is often no escape from long hours, constant calls and emails. Absence of
downtime increases overall feeling of stress.

3. Team members burn out or leave the team, if work hours are not limited, even if
compensation is appropriate. Constant flux increases pressure on other team members
to compensate for the new Boss or Fellow worker – both of whom may take time to
pick up the ropes.

“When I started this job (BPO) 2 years back, I loved it, the money
was good and I enjoyed the culture. Things are different now, I don’t
feel like going to work, I feel tired all the time and my Blood
Pressure is constantly high”.
- 25 Year Old BPO Employee
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Corporate Wellness - India
Is there an email that I haven’t read? Has anyone called in the ten minutes
that I have been away from my Cell phone?.....today’s workers are never
really free from things that seemingly require immediate and urgent
attention.

The Impact:
1. Managers sometimes get 100 emails a day. They can never really respond to them. The
cumulative effect of pending work makes sure they always feel that there is a lot to do, long
hours and weekends go up in smoke trying to stay ahead.

2. After a while the need to stay connected becomes a habit, the net is always on – even if there
is really no work, the cell phone is never really switched off and the Electronic Boss makes
sure that the co-workers too are always “connected” – perpetuating the problem.

3. Anytime, Anywhere connectivity has meant that you can work while you are travelling or
away from your place of work. While this could have led to flexi hours and more humane
work life balance, it has in fact meant no escape even during travel, family events and
vacations.

“You can’t even get rest on the weekend,” says a Senior Manager.

“There is a funny oft repeated episode of my colleague receiving a call

from his boss during his wedding ceremony. They halted the ceremony
so that a password could be given to the CTO”.

“My HR head says that my work hours are 9 to 9”

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Corporate Wellness - India
Employees in the city are spending 10-12 hours in the office. This
goes up to 14 hours or more at the senior management level. Keeping
up with changes in the global market and increased competition
ensures that Indians are working harder and longer.

The Impact:

1. Talent crunch has ensured that existing employees are given additional
responsibilities. If you are willing to work harder and longer – you will invariably get
more work, more pay and less time for yourself.

2. “What are my work hours” is the wrong question to ask in an interview. You are
expected to work late – even if there is no work, you may need to stay back just
because your boss is there as well!

3. Longer work hours mean faster burnout – many employees in their 40’s start feeling
the impact of Long Term Stress.

“Most Indian companies don’t realize that longer work hours only ensure
short term results – for a productive, innovative workforce you need a
strong, motivated team. Long term impact of insane working hours
makes the team slack, prone to mistakes and unproductive.”

“My boss sends me a mail at 11 at night and expects a response by 6 in

the next morning!”

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Corporate Wellness - India
Not only is the impact of long hours on personal health but the health
and wellbeing of the family. There is no time for ailing parents, small
children and family outings. There is more so in cases where both
parents are working. If only one person is working the stay at home is
left to carry the burden of family alone.

The Impact:
1. Families are increasingly feeling disconnected. Children fend for themselves and the
elderly feel lonely and uncared for.

2. The personal cost of preparing proposals, presentations, late work hours immerse the
person completely into the company without a stable balancing influence of the family.

3. Lack of Work Life Balance and Family Time leads to guilt which further creates stress
for the Executive

A COO’s ailing daughter remarked – “ Papa you must love me a lot that you here
today on my birthday” – The executive had been travelling for months.

A senior executive’s son has severe crying bouts when he knows that his father
will be travelling again. He has been diagnosed with a psychological problem
born of insecurity and anxiety.

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Corporate Wellness - India
Night shifts – disrupted bio rhythms
Constant late nights – 14 to 15 hours days

Excessive Travel – (Jet Lag, Travel on Weekends)

High levels of Stress in City Commuting

Competitiveness / Corporate Policies

Unhealthy eating habits – stress eating / fast food

Sedentary Lifestyle – no exercise

Poor Work Life Balance – absence of any slack time

Chronic Fatigue

Heart Problems Asthma

Carpel Tunnel
Cancer Thyroid Diabetes

Depression Stress Frequent Flu, Coughs, Colds Stroke

Blood Pressure Spondylitis Back Problems

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Corporate Wellness - India
Setting up Gyms
Most gyms are set up at high cost of space and equipment, but most of them lie unused
– “to use the office gym seems to imply that I am not working”

Diagnostic Tie Ups with Hospitals

“I get the corporate health check up done once a year….what good is that if I am
working all hours and weekends”.

Art of Living Workshops /Yoga Sessions

“These sessions relieve stress, but should be done more regularly, they are so sporadic
and unplanned” – Employees
“What is the tangible benefit to the company of these activities” – HR Heads

Insurance Policies
Most insurance policies cover in-patient visits to a hospital – whereas employees are
looking at OPD cover, Wellness benefits and something for their families. Medical
Insurance in India is still in its infancy.

Sport/Club Memberships
Club Memberships are given only to senior level executives – for them, playing
anything other than golf is passé. Cricket championships etc. are organized by
ESPN/Local Clubs in which few Companies/Employees participate.

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Corporate Wellness - India
The Need:

1. HR Managers are realizing that sporadic one off activities

such as Executive Health Check Ups, Doctor on Call are not
very successful.

2. The Need is to foster a change in lifestyles and employee

sensitization towards Health and Wellness. In addition,
health needs are varied and no single provider can take care
of all of them. The need is therefore to change mindsets and
constantly track success.

3. The Need is for a SUSTAINED CORPORATE WELLNESS

Intervention which is visible and available through the year.

4. Develop an actionable and measureable framework to

improve Health and Wellbeing of ALL Employees

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Corporate Wellness - India

?
Is your Staff
Stressed Sad
Unhappy
Unhealthy
Annoyed
Irritated Tired

We can help!!
Healthji – Sustained Corporate Health Programs Designed to Motivate and Inspire your
Employees to achieve the Best for your Business
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 Corporate Wellness - India

?
Increase
How can healthy staff Productivity
benefit your business Higher Morale
Reduce Absenteeism
Team Building
Increase
Retention
It is common knowledge that healthier bodies and healthier minds go hand in hand so the
benefits of a healthy lifestyle plan for your employees might be obvious, but healthy staff
could actually increase your bottom line!!
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Vision – Healthji

To be the Premier Health and Wellness Portal serving

the Global Indian Community with a Brand
Synonymous with a Healthy Lifestyle and a
Compelling Customer Experience.

The Portal will leverage Innovative Technology to

Deliver for its Corporate and Individual Clients
Sustained Wellness Programs through Health &
Wellness Tools and Services.

C-CubeSM Promise – Consistent and Compelling Customer Experience

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Culture - Pride
Innovation – In our
Services, Technology and
Responsiveness – To the
needs of our customers –
I Offerings

internal and external.

R D
Determination – To
succeed as individuals,
teams and the Organization
as a whole. WIT – Whatever
It Takes.

P
Passion – In everything we
do. Because we believe in
our Vision, our Culture and Execution – An un-yielding
our Values.

E
focus on Excellence and to
Deliver to Promise. To our
community, customers,
colleagues and stakeholders.

PRIDE in our Work, our Colleagues and our Firm

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Core Value - Touch
Urgency – A sense of
urgency and speed in all our
actions and interactions.

Openness – A Collaborative
U Customers – Delivering a
and Open environment with
effective Communication.
C consistent and enriching Customer
Experience to all Users of our

O Services and Tools.

H
Healthy Lifestyle – To live and
deliver a message of Healthy
Lifestyle and Wellbeing to all our

T
Clients and Stakeholders.

Teamwork – Put the cause

of the organization and the
team ahead of the individual
at all times.

TOUCH the lives of Human Beings in a Positive and Meaningful Way

 Good Health  Good Life 

 Become employers of

choice
Attract and retain healthier
Healthy Companies
employees
Enjoy a sustainable competitive

advantage

 Good Health  Good Life 