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Cognitive dissonanace

What IS
COGNITIVE DISSONANCE

POST PURCHASE- MARKETERS NEED TO


ADDRESS THIS IN AN EFFECTIVE WAY
CAUSES
SUBSTITUTES
ATTRACTIVENESS/FEATURES/FUNCTIONALITIES
OF A FORGONE PRODUCT
LACK OF INFORMATION/KNOWLEDGE ABOUT
THE THE PURCHASED PRODUCT
OPINION OF OTHERS
UNUSED PRODUCT
DEGREE OF INVILVEMENT
DISPOSAL OF PRODUCT AFTER USE/
EXPLOITATION OF THE PRODUCT TO THE
MAXIMUM
EXPECTATION AND REALITY DOESNT MATCH
REDUCTION
REMINDER ADVERTISEMENTS/REASSURANCE
ADVERTISEMENTS
SERVICE AFTER PURCHASE
PROVIDING INFORMATION DURING
PURCHASE AND AFTER
RISK OF SHIFTING TO ALTERNATIVES/USP
INVOLVE THE CONSUMER DURING PURCHASE
PROCESS

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