Professional Documents
Culture Documents
Process,
structure 2. Redesigning: policies
Source
of energy,
inspiration 4. Regenerating: sources of
and will commitment and energy
The Blind Spot of Leadership
Results:
What
Process:
How
Source:
Who
Blind Spot: Inner place
from where we operate
The success of an intervention
depends on the interior condition
of the intervenor.
William OBrien,
former CEO of the Hanover Insurance Company
Brian Arthur : 3 Movements of the U
Stop Downloading Start Listening
Observe,
observe,
observe Act in an
instant
VOICE OF CYNICISM
VOICE OF JUDGEMENT
VOICE OF CYNICISM
VOICE OF FEAR
Theory U
Downloading Performing by
past patterns operating from the whole
suspending embodying
Voice of
Judgment
Seeing Open Prototyping the new by
with fresh eyes Mind linking head, heart, hand
redirecting enacting
Voice of Open
Cynicism Sensing Heart Crystallizing
from the field vision and intention
1. Co-initiating: 5. Co-evolving:
uncover common intent embody the new in ecosystems
stop and listen to others and to that facilitate acting
what life calls you to do from the whole
2. Co-sensing: 4. Co-creating:
observe, observe, observe prototype the new
connect with people and places in living examples to explore
to sense the system from the whole the future by doing
3. Presencing:
connect to the source of inspiration and will
go to the place of silence and allow the inner knowing to emerge
Levels of Listening
LISTENING 1: Downloading reconfirming old
from habits habits of judgment opinions & judgments
LISTENING 2: Factual
from outside listening Open disconfirming
noticing Mind [new] data
differences
seeing through
LISTENING 3: Empathic
Open another persons eyes
from within listening
Heart emotional connection
Listening 1:
Downloading
habits of thought
I-in-me
Listening 2:
Factual,
object-focused
I-in-it
Listening 3:
Empathic
listening
I-in-you
Listening 4:
Generative
listening
I-in-now
Field: Attentional Conversational
Structure
action action
Of Attention
Listening 1: Downloading:
Downloading Talking nice,
habits of thought politeness,
I-in-me rule-reenacting
Listening 2: Debate:
Factual, Talking tough,
object-focused rule-revealing
I-in-it
Listening 3: Dialogue:
Empathic Inquiry,
listening rule-reflecting
I-in-you
Listening 4: Presencing:
Generative Collective
listening creativity, flow
rule-generating
I-in-now
Field: Attentional Conversational Organizational Global
Structure
action action action action
Of Attention
www.presencing.com
www.ottoscharmer.com