Professional Documents
Culture Documents
Current process
START
OSS/ ITK
Is parameter OSS
Mobility Report setting as per
20 Mins.
Extraction baseline
25 Mins.
Excel/xml
Check Offenders YES
ITK, Excel
10 Mins. /Trend
OSS/ excel
YES Excel,
Discuss with customer, CR
excel creation and implementation
10 Mins.
Intimation to Region team
for corrective action
185 mins 10 Mins.
Oss/excel/ITK
OSS/ITK/Excel
Current process
START
OSS/ ITK
Is parameter OSS
40 Mins.
Affected KPI Report setting as per
Extraction baseline
25 Mins.
Excel/xml
Check Offenders YES
/Trend ITK, Excel
15 Mins.
OSS/ excel
YES Excel,
Discuss with customer, CR
excel
creation and
Intimation to Region team implementation
10 Mins. 15 Mins.
for corrective action
295 mins
Oss/excel/ITK
OSS/ITK/Excel
AUTOMATION REQUIRED