Project Human Resources

Management
What is Human Resources Management

The processes that Build, organize and

manage the project team
How Do We perform Human Resources mgt?

Four processes
Develop Human Resources Plan
Acquire Project Team
Develop Project Team
Manage Project Team

Develop Human Acquire Project Develop Project Manage Project

Resources Plan Team Team Team
Develop HR Plan
Develop HR Plan describes how a Project Manager
Build and Manage a coherent team

Define the roles and responsibilities and create the

Responsibility assignment matrix

Defines the organization of the project

The Plan defines how he or she will

Assess, Improve / Reward Motivate the Project Team
Sample roles
Clearly defined roles and responsibilities
are essential for the successful project
Roles and responsibilities are assigned to
one of six groups
Project Sponsor
Senior Management
Project Team
Stakeholders
Functional Manager
Project Manager
Common Responsibilities

Project Sponsor Senior Management

Provide planning time
Accept the product
Prioritize projects
Provide key dates Prioritize triple constraint

Bridge between sr mgt Approve project charter

and project Protect the project

Project Team
Perform work

Work with stakeholders

Comply with processes and

procedures
Deliver right project
performance
Common Responsibilities
Stakeholders Functional Manager
Assigns individuals to
Approve project
team
scope/
Assist with team member
deliverables/changes performance issues
Verify Scope Notify PM of other project

Become risk owners resources demands

Project Manager
Integrate project components

In charge of project (not necessarily resources)

Accountable for project success/failure

Measure performance and act

Does NOT sign the project charter

Acquire Project team
Identify the roles that are required for the
project.
Determine the requirements of skills in
various phases of the project
Check for in house talent pool
Plan for recruitment of external resources
Checking for outsourcing possibility
Also identify need for virtual teams
Develop Project team

Even if you are able to assemble a perfect team for

your project, there is still work to be done in terms of
bringing that team together
Open & effective communication
Develop trust amongst members
Constructive management of conflicts
Coach/mentor the teams
Encourage collaborative problem-solving
Encourage collaborative decision-making
How to build trust

Connection
Competence
be empathetic
Be capable

Project
leadership
Honesty Communication
Be reliable Be clear
How to motivate

Certainty- Challenge
Significance - drive
clarity
- praise

Human Growth -
Contribut
needs advancement
ion-why

Variety- Connection
rotation -belonging
Motivation Theories
McGregors Theory of X and Y
X People need to be watched every minute.
They are incapable, avoid responsibility, and
avoid work wherever possible
Y People are willing to work without
supervision and want to achieve. They can
drive their own efforts

X X
Y
Motivation Theories
Maslows Hierarchy of Needs
People work for self actualization the desire for self-
fulfilment, namely the tendency for him [the individual]
to become actualized in what he is potentially

Self
Actualization
Esteem

Social

Safety

Physiological
Motivation Theories
Hertzberg's Theory
Hygiene Factors Poor Hygiene Factors destroy
motivation
Working Conditions
Salary
Personal Life
Relationships at Work
Security
Motivating Agents Motivates people to work harder
Advancement
Self Actualization
Professional Growth
Recognition
How to manage Project teams

Planning
Establish Project strategy & goals
Align goals of employee & Project
Determine performance level criteria

ORG Mission Assessment

Career Development On-going feedback
ORG Values and Goals
Create Individual Development Plan Annual discussion
(IDP) Project Goals
Talent Discussion (Criteria)
Utilize rotations and trainings Individual Goals
Talent Discussion (Development)

Recognition
Correlate promotions and bonuses
Utilize low-cost, no-cost ideas
Conflict Management

Five Conflict Resolution Modes

Withdraw Temporary Only
Smoothing No Resolution
Compromising
Forcing Provide Resolution
Problem Solving
.
Conflict Management
Five Conflict Resolution Modes
Withdrawal (avoidance)
The parties retreat or postpone a decision on a problem
Smoothing (accommodating)
This emphasizes agreement rather than the differences of opinion
Compromising (reconciling)
Brings some degree of satisfaction to both lose lose situation
Forcing (directing)
Pushing one view point at the expense of other win-lose situation
Problem Solving (collaborating)
The parties openly discuss the differences and try to incorporate
multiple view points in order to lead to consensus. Colloboration
leads to a win win situation.
Organizational Charts

Anna
Project Manager

Hierarchical Charts Ed Ted Fred

Instrument Lead Painter Document Control

Matrix Based
Responsibility Assignment Matrix (RAM)
RACI - Responsible, Accountable, Consult, Inform

Person
Activity Ann Ben Carlos Dina
Define A R I I
Design I A R C
Develop I A R C
Test A I I R
R = Responsible A= Accountable C= Consult I = Inform
 Develop Human Resources Plan

Enterprise Inputs Tools & Techniques Outputs

Environmental Roles and
Factors Organizational charts and Responsibilities
position descriptions
Organizational Project
Process Assets Networking
Organizational
Organizational theory Charts
Project
Management Staffing
Plan Management Plan

Develop Human Acquire Project Develop Project Manage Project

Resources Plan Team Team Team
 Acquire Project Team

Enterprise Inputs Outputs

Tools & Techniques
Environmental Project Staff
Factors Pre-assessment Assignments
Organizational Negotiation
Resource Availability
Process Assets Acquisition
Roles and Virtual teams
Staffing
Responsibilities Management Plan
Updates
Project Org
Charts
Staffing
Management
Plan

Develop Human Acquire Project Develop Project Manage Project

Resources Plan Team Team Team
 Develop Project Team

Inputs Tools & Techniques

Project Staff
Assignments General management skills
Training Outputs
Staffing Team
Management Plan Teambuilding activities performance
Ground rules assessment
Resource
Availability Co-location
Recognition and rewards

Develop Human Acquire Project Develop Project Manage Project

Resources Plan Team Team Team
 Manage Project Team

Organizational Process
Tools & Techniques Outputs
Assets
Requested
Project Staff Observation and Changes
Assignments conversation
Recommended
Roles and Inputs Project performance Corrective Actions
Responsibilities appraisals
Recommended
Project Org Charts Conflict management Preventive Actions
Staffing Issue log Organizational
Management Plan Process Assets
Team Performance Updates
Assessment
Project
Work Performance Management
Information Plan Updates
Performance
Reports

Develop Human Acquire Project Develop Project Manage Project

Resources Plan Team Team Team