A

SUMMER TRAINING REPORT

ON

CUSTOMER SATISFACTION LEVEL REGARDING HDFC

BANKING SERVICES

Submitted in the partial fulfillment of the Degree requirement of

MASTER OF BUSINESS ADMINISTRATION (MBA)

SESSION (2015-2016)

Submitted By: Faculty Guide:

Amrinder Singh Mr. Jaskaran Singh

MBA-(3rd sem) Assistant Professor

Roll No. 150600500001 Faculty of Management

SURAJMAL COLLEGE OF ENGINEERING & MANAGEMENT

KICHHA, DISTT U.S. NAGAR (U.K.) 263148
Affiliated to
UTTRAKHAND TECHNICAL UNIVERSITY, DEHRADUN

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 STUDENTS DECLARATION

I Amrinder singh hereby declare that the work presented in this report titled A STUDY OF
CUSTOMER SATISFACTION LEVEL REGARDING HDFC BANKING SERVICES in fulfillment of

the requirements for the award of degree of master of business Administration,

submitted in the Faculty of Management at Surajmal college of Engineering and
management affiliated to Uttarakhand Technical University , Dehradun, is an authentic
record of my own research work under the supervision of Mr. Jaskaran Singh. I also
declare that the work embodied in the present report:

(1) Is my original work and has not been copied from any Journal/thesis/book, and
(2) Has not been submitted by me for any other Degree/Diploma in any University.

Name of student Name of Guide

Amrinder Singh Mr. Jaskaran Singh

Project coordinator
Ms. Amanpreet kaur

Head of Department
P.P. Tripathi

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