swissport"

FROM LANDING TO TAKE-OFF: WE CARE

COMPANY PRESENTATION
November 2014
 AGENDA

1. This is Swissport
2. Our Service Offerings
3. The Hub Concept
4. Global and Regional Presence

2 November 2014 Swissport International Ltd.

 I

1. THIS IS SWISSPORT

3 November 2014 Swissport International Ltd.

 WHAT WE DO

THE COMPANY
Swissport International Ltd. is the leading
global airport and aviation service provider in
terms of quality, reliability, safety, innovation
and network coverage.
Offering a comprehensive range of services,
Swissport is able to provide an “all-inclusive”
service package in addition to managing
integrated collaboration – outsourcing –
models.

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4 November 2014 Swissport International Ltd. cW~cpo.·iiiiI;,./.!W'

 WHAT WE DO: THE PROFILE

Key Figures
Revenue (not normalised) CHF: 3.0 billion
Countries 45
Employees ~ 55,000
Flights handled (movements) > 3.9 million
Cargo handled (tonnes) > 4.1 million
Warehouses > 120
Airports served > 265
Customers > 700
Passenger handled (departures) ~ 224 million

5 November 2014 Swissport International Ltd.

 GROUP EXECUTIVE MANAGEMENT (GEM)

President &
CEO
Per H. Utnegaard*

EVP EA & LATAM and EVPCentral & Eastern SVP and Head af EVPNorth
Global Commercial Europe Global Cargo America, Japan &
Juan Jose Andres Alvez* Philipp Joeinig* Nils Pries Knudsen Korea
Joe Phelan"

EVPHuman
EVPLegal & Risk
EVP Finance & CFO Resources, SVP Group
Management
Alvaro Gomez-Reine" Communications & Services
Johannes C. Spindler*
Marketing Luzius Wirth
Peter Moser*

* GEM Members

6 November 2014 Swissport International Ltd.

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 WHAT WE AIM FOR: OUR MISSION

To provide the aviation industry with consistent and tailor-

made solutions around the globe, for a better customer
experience.

We also aim for:

• Consolidate and strengthen our number-one position
• Achieve profitable growth
• Progess in key areas such as quality and reliability
• Further develop and implement the Swissport Formula

7 November 2014 Swissport International Ltd.

 HOW WE DO IT: OUR MISSION STATEMENT

TO PROVIDE THE AVIATION INDUSTRY

WITH CONSISTENT AND TAILOR-MADE
SOLUTIONS AROUND THE GLOBE, FOR
A BETTER CUSTOMER EXPERIENCE

• We focus on innovation and human

resources development
• We are guided by the principles of
sustainability and compliance

8 November 2014 Swissport International Ltd. "'~1~ .iiiiI;,./.!W'

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 HOW WE DO IT: OUR VALUES

PEOPLE
We show respect towards our people and their values; we do not
compromise on safety and work with enthusiasm and enjoyment.

PROFESSIONALISM
We are pioneers; working constantly on achieving sustainable
results, we creatively explore new options and improved solutions.

PARTNERSHIP
Continually striving to exceed the expectations of our clients and
our commitments, we deliver excellent service; in any place at any
time.

9 November 2014 Swissport International Ltd.

 HOW WE DO IT: AWARDS

These values result in steady growth and an industry-wide

acknowledgement of our achievements:

...._-
A\\AIO

.. -

ACW Ground Handling NPMA International Cargo ITM

Aw ard 2013 Handler of the Year –
Africa (2011/2013)

Air Cargo Handling Awarded to Swissport Silver Nozzle Trophy Awarded to Swissport Best Global Aviation
Agent of the Year 2014 at the prestigious for the most for the second time in Ground Services
Cargo Airline of the outstanding airport a row at the Air Cargo Company 2012
Awarded to Swissport Year Awards 2013. fuelling organization in Africa 2013
for the sixth year in the United States for Conference and Awarded to Swissport
succession at the 2013 (Oakland Exhibition. 12 years in a row,
World Air Cargo International Airport). by the Institute for
Awards 2014. Transport
Management.

10 November 2014 Swissport International Ltd.

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 HOW WE DO IT: CERTIFICATIONS

ISAGO CARGO 2000

Swissport’s Corporate Headquarter as Swissport has achieved certification
well as 14 stations of its global network as a fully compliant Cargo 2000
have been awarded the IATASafety company, a landmark certification
Audit for Ground Operations, listed in recognising Swissport’s active
the ISAGO registry. Swissport will endeavours to fully comply with all
continue participating in the ISAGO agreed industry quality standards.
program and going along with certifying
further stations.
IATA
Swissport has been a Member of the
Strategic Partnerships Program from ~ ......
SGS
~ =..=...
l~,~..
2005 to 2013.
--- ......=.. l~!,~
ISO -=-...--
~o:-~ ..
_-
1111 --=
Swissport is Management System ISO
9001 certified (by SGS).

11 November 2014 Swissport International Ltd.

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 WHAT MAKES US SPECIAL: SWISSPORT FORMULA

Standardisation and global alignment guarantees

Swissport quality around the globe regardless of
local conditions or cultural differences and the
customers benefits are:

• Consistent quality and reliability of service delivery

• Efficient services through application of best practices
• Improved choice and access to innovative services globally
• Optimised solutions for global and local needs
• Well-trained management and staff

12 November 2014 Swissport International Ltd.

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 WHAT MAKES US SPECIAL:
COLLABORATION MODEL
FROM RELATIONSHIP TO PARTNERSHIP

Single Station
Regional/Multi-station
Network Packages
Hub & Base Management
Full Outsourcing

• Tailor-made cooperation models

(incl. Global Framework Agreements)
• Business development projects and launch of new products
• Joint ventures
13 November 2014 Swissport International Ltd.
 FACTS & FIGURES: TOP CUSTOMERS

Full-service airlines: Low-cost carriers:

~Oi(be(lin
SinGAPORE
easyJet
AIRLInES
AIRFRANCEI

BRITISH
AIRWAYS
:;b SOUTH AFRICAN AIRWAYS
(hL
Linhas aereas
inleligenles

l.~
CATHAY PACIFIC
~SWISS
• fIY!1.~:
~ Thom,s,c
A.DELTA uill Airw·<IlYs
\WRYANA
~
Emirat
TURKISH
AIRLINES
0 IR - ---
THE LOW FA

.-es
KLM
...
FINNElIR
UNITEoll.

QaT~~.
RE

- S AIRLINE

14 November
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Lufthansa
 2. OUR SERVICE OFFERINGS

15 November 2014 Swissport International Ltd.

 GROUND HANDLING SERVICES

• Passenger & Ramp Services

• Baggage Services
• Ticketing Services
• Lost & Found Services
• Lounge Operations
• VIP Services
• Gate & Check-in Services
• Irregularity Handling
• Station Management & Control
• Load Control
• Crew Administration
• De-icing

16 November 2014 Swissport International Ltd.

 CARGO SERVICES

• Freight Handling (On/Off Airport)

• Mail Handling
• Document Handling (Import/Export)
• Integrator Handling
• Cargo Handling in a Third-Party Facility
• Freighter Ramp Services/ Transportation
• Outsourced Hub Operations
• and Management
• Network Handling Services (Off-Line)
• Call Centre and Airline Customer Services
• Trucking Services
• Warehousing
• e-Freight Services
17 November 2014 Swissport International Ltd.
 FUELLING SERVICES

• Into-Plane Fuelling
• Maintenance & Operation of Tank Farms
• Maintenance & Operation of Fuel Distribution
• Systems & Pipelines
• Laboratory Fuel Testing
• Ground Support Equipment Fuelling
• Ground Support Equipment Maintenance
• Fuel System Project Maintenance
• Rental Car Fuel Facility Management
• Technical Audits & Inspections
• Cathodic Protection Surveys

18 November 2014 Swissport International Ltd.

 MAINTENANCE SERVICES

Aircraft Maintenance Ground Support Equipment

• Repair Maintenance
• Engineering • Scheduled Maintenance
• WarrantyAdministration • Unscheduled Maintenance
• ETOPS signoff • Complementary Services
• Transit/turnaround services • Repairs
• Aircraft checks • Overhaul

ULD Maintenance
• CAA certified Maintenance
and Repair of ULD:
• Containers, Pallets,
Envirotainers
19 November 2014 Swissport International Ltd.
 EXECUTIVE AVIATION SERVICES

• Personalised Service • Airport & Runway Slot

Delivery 24/7 • Co-Ordination
• Fast Turnaround Times • Aircraft Charter Reservation
• Passenger & Crew • Change Aircraft Charter
Assistance Reservation
• Customs & Immigration • Catering Arrangements
Assistance
• Hotel & Restaurant
• Passenger & Crew Reservations
Assistance
• Limousine & Car Rental
• Traffic Rights & Landing
• Fuelling Arrangements
Permits
• Flight Planning & Weather –
• NOTAMs

20 November 2014 Swissport International Ltd.

 AVIATION SECURITY SERVICES

• Document Verification
• Access Control
• Passenger Screening
• Aircraft Security Service
• Cargo and Baggage Screening
• Integrated Security

21 November 2014 Swissport International Ltd.

 3. THE HUB CONCEPT

22 November 2014 Swissport International Ltd. swissportl

 THE HUB CONCEPT: MODES OF COOPERATION

FROM RELATIONSHIP TO PARTNERSHIP

Single Station
Regional/Multi-station
Network Packages
Hub & Base Management
Full Outsourcing

• Provision and management of handling services at carrier’s hub

or base* airport.

*Airline has permanently based a few aircrafts (mainly low-cost carriers)

23 November 2014 Swissport International Ltd.

 THE HUB CONCEPT: CUSTOMER BENEFITS

Reduction of handling rates and improved cost

Cost transparency with the conversion of handling costs from
fixed to variable

Improve and/or maintain quality of handling services with

Quality the implementation of the proven “Swissport Formula”

Best Practice Benefit from our experience at > 265 airports

The Hub & Base concept allows the airline to focus on their
Focus core business

Provides the full benefit of collaborating with Swissport as a

Partnership strategic partner

Vast hub and base management experience in 17 stations

Expertise around the globe
24 November 2014 Swissport International Ltd.
 THE HUB CONCEPT: CONTRIBUTION BY PARTNERS

SWISSPORT AIRLINE

• Operational hub & base experience • Provide flight production volume

• Swissport brand and quality • Assist in arranging license approvals
• Quality re-assurance
• Support in assuring airport space at preferential
• Headquarters’ commitment to assume rates
professional project leadership up to operational
start • Support in provision of attractive financial options
• On site project support by experienced field for leases, loans and local guarantees
managers from global network • Assist with local labour market and labour law
• Operational- and leadership training of local staff issues
and management
• Arrange local legal support
• Best practice handling processes and operations
(Proven Swissport Formula) • Lobbying and networking on all levels
• Provision of quality ground equipment (GSE)
and access to innovative technologies
• Vast commercial expertise from more than
600 customers airlines
• Global procurement power and leverage

25 November 2014 Swissport International Ltd.

 THE HUB CONCEPT: PROJECT PROCESS

Timeframe: Timeframe: Timeframe: Timeframe:

ca. 1-2 months ca. 1-2 months ca. 3-6 months ca. 3-6 months

Feasibility Fine-tune
Order GSE
Top level study cooperation
and prepare
kick-off talks (initial model &
for start-up
proposal) business plan

Milestone 1: Milestone 2:
Sign MOU Board Approval

26 November 2014 Swissport International Ltd.

 THE HUB CONCEPT: OUR EXPERTISE

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R
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CYPRUS AIRWAYS

{bL
s aereas
Inlehgentes

SOUTH AF R.ICAN AIR.WAYS

8 Airline Hubs: HEL, GRU, JNB, LCA, MUC, YYZ, SOF, ZRH
4 Major Airline Bases: GVA, LGW, MAD, STN
5 Major Cargo Bases: IAD, ICN, KIX, LAX, SFO

27 November 2014 Swissport International Ltd.

 4. REGIONAL AND GLOBAL PRESENCE

28 November 2014 Swissport International Ltd. swissportl

 GLOBAL NETWORK

North America Europe

Countries: 2 Countries: 19
Stations: 64 Stations: 105

Asia & Middle East

Countries: 3
Central America & Stations: 8
Caribbean
Countries: 7 Africa
Stations: 18 Countries: 8
Stations: 36

South America
Countries: 6
Stations: 35
Network
Countries: 45
Stations: > 265

29 November 2014 Swissport International Ltd.

 AFRICA

Abuja (ABV) m Oran - Oran Airport (ORN / DAOO) eam

Adrar (AZR / DAUA) Oujda (OUD/ GMFO)
(PlZ) mS·O··
Agadir m·
(AGA/ GMAD) Port Elizabeth
Algiers (AlG / DAAG) Port mm
(PHC)' ···· .
. O'
Batna - Batna InternationalAirport mm· m
(BLJ)
. (RBA/ GMME)
Cape Town maBFACT) ....s
(CPT / .
Harcourt
Songwe
Rabat
(MBI)···············C
mm· mm' ···D
···m···E
··f···
Casablanca (CMNiGMMN) Tanger ····· iGMTTj
Constantine - Ain EI Bey Airport ·aBrf
/bAI3C)
mm····················
(CZl Timimoun
(TNG
(TMX / DAUT)
c .
Dar es Salaam m
{DAR/ HTDA)···· · Tlemcen - Messali EI Hadj Airport .
(TlM)

Douala m m r::f·······
(DLA)
m gD
(NSI) .••••.....•••.•.•.•••...•••..•..•
Durban - King Shaka IntI. emm ···
(DUR) ms . Yaounde

East london
Enugu - Akanu Ibiam IntI.Airport
(ElS)
(ENU)
em
o
EJ
Essaouira ... ...... ..
OJ
.
(ESU / GMMI)
... .......... (FEZ / GMFF) .
Fes
m ·······
George
Hassi Messaoud
m
(GRJ)
m ···m··
(HME / DAUH)
Johannesburg - O.R. Tambo IntI.
Kano - Aminu Kano IntI.Airport
·11
(JNB / FAJS)
(KAN)
ma
tf II .
Kilimanjaro (JRO / HTKJ)
(lOS)
maB .
D
'E
fEl
lagos
Malabo (SSG) Ef
Marrakech (RAK /
..................
Mtwara (MYW) ea
GMM)q·····m·o· ...........

Nador (NDR / GMMW)ratsf

................(..N..s..6..T. Hi<JK)
Nairobi
·····mBBO .. .. .

m Ground Handl i ng
..............................
Cargo Services DFuel l i ng Security Executi ve Avi ati on m Mai ntenance
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 ASIA

(FUK)
HFuok~uogkKa (HKG) of
Nagoya - Central Japan IntI.Airport (NGO I RJNN) '
o~g
Osaka - Kansai IntI.Airport (KIX I RJSS)
mm'
Seoul - Gimpo IntI.Airport (GMP I RKSS) .
Seoul - Incheon IntI.Airport maO"
(ICN I RKSi)
of BII
Seoul - Singonri AS (SSN I RKSM\
Itf II .
Tokyo - Narita IntI.Airport e
(NRT I RJAA) .... . .
ra

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Mai ntenance
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 CENTRALAMERICA & CARIBBEAN

(AUA) B
Aruba
Bonaire
(BON) af
Cancun (CUN)
.......................................•........................................•.....
curacao (CUR)
ma
s··
Guadalajara (GDL)
La Romana (LRM I M6LR) m·
m
Liberia (LlR) mm··
mo
mlf
Dr
Mexico (MEX) .....
Piarco (POS) ·······
·m
..
Puerto Plata (POP/MDPP) ···m .
Punta Cana e
Samana
(PUJ I MDPC) .
(AZS I MDCY)
mm
em
San Jose (SJO I MROC) ...mB
m·m.
San Pedro Sula (SAP)
B ..
Santiago
(STI I MDST)
.....
mo
OJ II
Santo Domingo
St. Maarten
(SDQ I MDSD)
(SXM) ··Bmil .
Tegucigalpa
(TGU)
mB
D

m Ground Handl i ng Cargo Services DFuel l i ng Security Executi ve Avi ati on m

Mai ntenance
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 EUROPE

Aberdeen (ABZ) m Faro (Ff.I.()) m

Alicante
Almeria ..
(ALC)
(LEI) sa
ma
m
Frankfurt (FRA)
Fuerteventura·································(·F··O··E··
m
m
Amsterdam (AMS) mm )Funchal
··
. (FNC)······· m
a
Antwerp
Arrecife - Lanzarote
(ANR)
(ACE)
a
m
e....
ma
~:~::: ~~~~jLS~(3) I~~E
•••....•
Athens (A~HI LGAV)
m
.m
Glasgow ..(c;LA).. mal
Barcelona (BCN)
m m
Granada (GRX)
J..
m
....
m
....
Basel
Belfast - Belfast International Airport
Belfast - George Best Belfast City Airport
Berlin - Tegel
(BSL I LFSB)
(BFS)
(BHD)
(TXL) B
B
a···...
m ..
mm
Graz

~~:~~~:I;nds
Hamb~rg
(GRZ)

(GCI)
(HAM)
=~
.•
B
m m
Q
Bilbao (BIO) Hanover (HAJ)
Birmingham (BHX)
mB Helsinki (HEL) mm
Bordeaux (BOD) Heraklion (HER I LGIR) m q...•...
Bournemouth (BOH)
m Humberside (HUY) a
m m
Bristol (BRS)
(BRU) m
mB
Ibiza (IBZ) .. a
Brussels Inverness (INV).. m
Bucharest - Henri Coanda
Cardiff - Cardiff Airport
(OTP)
(CWL) m
m
Jerez
Jersey
. ....... ()~RY)
(JER)
.a
m
Copenhagen - Kastrup (CPH)
(CFU I LGKR)
m
m La Palma (SPC) m .
Corfu
(ORK) mB Larnaca (LCA I LCLK) m m
m
Cork
(DSA) m
m
m Las Palmas (LPA)' ..
a.....r.a
......•••••..m
Doncaster Sheffield - Robin Hood Airport
(DRS)
Dresden
(DUB) m
II
Leeds Bradford
Leipzig
(LBA)
(LEJ) .
Dublin
(MM E) m Lille .
(LlL) a
Durham - Durham Tees Valley Airport
Dusseldorf (DUS) m
m Lisbon -Aeroporto da Portela (LIS) .
(EMA) B lL_ivj~egrpeool .. m
East Midlands
Edinburgh ·(E[)I) Ira
m London - Gatwick
. (LPL)
(LGG) m m .
(LGW)······
ma I. llI.E.J ..
Exeter . _.. .. (§.~~) _.
1i .. London ~ ..(~.~.~).. G.J.
. BB
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 EUROPE
London - Luton (LTN) m St. Petersburg - Pulkovo Airport (LEO) aa
London - Stansted (STN)
(LYS)
ma ....
a·
Strasbourg
Tel Aviv
(SXEI)·
(TLvTLLBG)
....
mBdll9
Lyon
Madrid (MAD)
El
ms Tenerife
..
(1"F8)···········
.
Malaga (AGPILEMG)
·ma
Terceira-Laies
Thessaloniki
..
(TER)
(SKG / LGTS)
m
S·················
Manchester
·mam··
'(MAN)
(MRS) a Toulouse
Marseille
El
m Valencia
(TLS) .

m. m
(VKO) (VLC)
Moscow - Vnukovo
Mulhouse
Munich
(MLH)"
(MUC)
ama Vienna
Vigo
(VIE)
(VGO) ttl
Murcia (MJV) m Warsaw (WAW)
Nantes (NTE) am Zurich (ZRH / LSZH) m.IIII .·.·
Newcastle (NCL) mall
(NCE - LFMN) a Q
Nice
(NWI) EI
m
Norwich
Nuremberg (NUE) m
a
Ostend
(OST) m
Palma de Mallorca
(PMI)
m
Paphos
(PFO / LCPH)
m
Paris - Charles de Gaulle
(COG)
(LBG)
aE
m
Paris - Le Bourget
Paris - Orly
(ORY) l
EI
Ponta Oelgada - Aeroporto Joao Paulo II
(POL)
m
EI
Porto - Aeroporto Francisco Sa Carneiro
(OPO) m
Reus (REU) m
Rhodes (RHO ILGRP)sattl···
Rouen (URO) a
Sevilla (SVQ) m
Shannon
(SNN) m
(SOF / LBSF) ma IIm
Sofia
Southampton (SOU) m ..
.... a

m Ground Handl i ng Cargo Servi ces ......

DFuel l i ng Security Executive Aviation m Mai ntenance
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 NORTH AMERICA
Albuquerque (ALB) II Memphis (MEM) II
Anchorage (ANC) m Miami
........., .........
(MIA) ·GJ
Atlanta (ATL) .. ms (MSP) ··m
Bd
Boston (BOS)
... .................... .... mel Montreal - Dorval
..............Minneapolis
...........•....................................
.........................
,

(YUL) ...
,

·······
d
Burbank - Bob Hope Airport
Calgary
(BUR)
lmJ
m
Nashville
Nassau ~Nassau Lynden Pindling
.. (BNA~
(NAS)
··ms
a••
•••.••.G
(YYC)
Chicago - Midway Airport
Chicago - O'Hare IntI.Airport
(MDW)
(ORD)
II
ma
New Orleans
New York - John F.
(MSY)
(JFK) .
m
.......C..
l.·...
m
...

mil
.Da.........
Cincinnati (C\lG) Ke~nedy (LGA)
Cleveland - Cleveland Hopkins IntL Airport (CLE) ll
m New York - LaGuardia (EWR) ..
mi Newark
...m
,

..
...
Dallas Ft. Worth (DFW) (MSY) ......

Dayton (DAY) e
m New Orleans - Louis Armstrong IntI. Airport
(OAK)
II
Denver (DEN) l
m Oakland (OKC)
....
Des Moines (DSM)
m Oklahoma City .. (OMA)
m
.................

Detroit - Metropolitan Wayne County Airport (DTW)

e
II Omaha (ONT)
m
Edmonton (YEG)
e
m Ontario (SNA)

=
EI Paso (ELP) Orange County - John Wayne Airport (~CO)
(FLL) ... (SFB)
Fort Lauderdale EI Orlando - Orlando In.tI. Airp..o
Orlando - Sanford ....rt ····
........

Fort Myers (RSW)

(GBR) mi
II Ottawa
(YOW)
(PHL) m
m
.,.
Grand Rapids - Gerald R Ford Inti. Airport Philadelphia
...........G..t........,.
Halifax
(YHZ)
(HNL) l
m Phoenix
(PHX)
(PMW) m
.,... GJ.··•
Honolulu
m Portland
m
m
(IAH) (YQB)
Houston - George Bush Intercontinental Airport
Houston - William P. Hobby Airport (ISP)
(HOU)
Quebec
Reno
(RNO) m mll
····
II
Islip - Long Island, NY (MCI) e
II
·...
11
Kansas - Kansas City International Airport (LAS) m
Las Vegas (LAX) mi
Los Angeles me
l
ll
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 NORTH AMERICA
San Antonio (SAT) m
San Francisco
San Jose
(SFO)
(SJC)
mai ...
ll m····
Sarasota (SRQ)
Seattle
..............................
(SEA)
·······
Sept-lies (YZV)
St. John's (YYT) ··GJSII
m
St. Louis - Lambert-Saint Louis IntI. . (STL)
m
I I
Airport
Toronto - Pearson IntI.
(YYZ)
m
I Im
Tuscon
(TUS)
(YVR) mm
Vancouver (lAD) mal
ll
Washington- DullesIntl.Airport (YWG) m
Winnipeg
l

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 SOUTH AMERICA
Bariloche (BRC I SAZC) m Salta (SLA I SASA)
e
Belo Horizonte - Confins (CNF) m
m
Salvador (SSA I SBSV) .... .
Brasilia (BSB I SBBR)
m
San Juan m
m
(UAQ I SANU) m
Buenos Aires - Aeroparque (AEP I SABE) (CPC I SAZY) I
m
San Martin de los Andes
Buenos Aires - IntI. Airport Ezeiza (EZE I SAEZ)
Caracas (CCS) m
m
Santiago de Chile (SCL)
S.
m
m
Sao Paulo - Congonhas (CGH I SBSP)
G m
Comodoro Rivadavia
...........
(CRD I SAVC) a Sao Paulo - Guarulhos (GRU I SBGR) m
fm
Cordoba (COR I SACO) m Sao Paulo - Viracopos/Campinas (VCP/SBKP) mmm···
m....
EI Calafate (FTE I SAWC) m
m
Tucuman
(TUC I SANT)
EJ
....
mm (USH I SAWH) m.
·· .,
Guayaquil (GYE) Ushuaia
Iguazu (IGR I SARI) m
m
Vitoria (VIX)
Latacunga - Aeropuerto internacional Cotopaxi (LTX) m m
Lima (LIM) m
Manaus (MAO I SBEG) m
Manta - Eloy Alfaro IntI. Airport (MEC) m
Mendoza (MDZ I SAME) m
Neuquen (NQN I SAZN) m
Porto Alegre (POAI SBCO) m
Quito - Aeropuerto Internacional Mariscal Sucre (UIO)
(REC I SBRF)
m
m
m
Recife
Rio Gallegos (RGLI SAWG) m
m
Rio de Janeiro - Galeao (GIG I SBGL) mam
Rio de Janeiro - Santos Dumont (SOU I SBRJ) m
D
Rosario (ROS I SAAR) m
m

m Ground Handl i ng Cargo Servi ces DFuel l i ng Security Executi ve Avi ati on m Mai ntenance
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