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The causes of call drops can be divided into radio frequency (RF) causes and non-RF causes. For the practice of
commercial networks, RF causes are the main causes of call drops and the key point of optimization. call drops
resulting from non-RF causes account for a small percentage (less than 5%).
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Classification of Call Drops Based on KPIs
The RNC performs statistics based on channels carrying PS services, which helps identify
call drop types and locate call drop causes.
According to the channel types, there are two channels: DCH and CCH. For details, see
the following table.
Channel Type of Call
Related Formula
Drops
PS call drops on the DCH may be caused by incremental HSPA call drops. Related
counters are as follows: VS.HSDPA.RAB.AbnormRel and VS.HSUPA.RAB.AbnormRel
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Identifying Call Drop Causes Based on CHRs
You can determine an increase in the call drop rate based on the percentages of various types of call drops,
and perform troubleshooting based on different causes of call drops. For details about the causes of call
drops, see Classification of Call Drop Causes Based on CHRs.
Inter-frequency/inter-
Non-configuration of
RAT/compressed
Related to the Iur
neighboring cells
Related to RANs
Related to the Iu
Related to CNs
Pilot pollution
Large RTWP
Delayed soft
composite services
composite services
congestion
handovers
interface
interface
mode
UEs
class
class
Others
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End Of The Slide