MBA 603 - Foundation in Human Behavior in Organization

Professor
A group of people
that shares a
common cause to
have a high
performance team.
Foundations in Team Dynamics

 Types of Teams & Informal Groups

 A Model of Team Effectiveness
 Organizational & Team Environment
 Team Design Features
 Team Processes
 The Trouble with Teams
 Foundations in Team Dynamics

What are teams?

Groups of two or more people

Exist to fulfill a purpose
Interdependent -- interact and influence
each other
Mutually accountable for achieving
common goals
Perceive themselves as a social entity
 Foundations in Team Dynamics

What are groups?

Two or more people who interact with

each other to accomplish certain goals or
meet certain needs.
 Foundations in Team Dynamics

Groups versus Teams

All teams are groups

Some groups are just people assembled
together
Teams have task interdependence whereas
some groups do not (e.g., group of
employees enjoying lunch together)
 Foundations in Team Dynamics
TYPES OF GROUPS & TEAMS

Groups and Teams

Formal groups and Informal groups created

teams created by by organizational
managers members

Cross Cross Top Research Interest

and Command Task Virtual Friendship
functional cultural mngt. groups
devt. groups forces teams groups
teams teams teams
teams
 Foundations in Team Dynamics
TYPES OF GROUPS & TEAMS

Formal groups

A group that managers establish

to achieve organization goals.

Informal groups
 A group that managers or
nonmanagerial employees form
to help achieve their own goals or
to meet their own needs.
 Foundations in Team Dynamics
TYPES OF TEAMS

 Cross-functional teams

 composed of members from different departments

 Cross-cultural teams

 composed of members from different cultures

or countries
 Foundations in Team Dynamics
TYPES OF GROUPS & TEAMS

Types of Team
A group composed of the CEO, the president,
Top-management team and the heads of the most important
departments.
A team whose members have the expertise
Research and
and experience needed to develop new
development team products.
A group composed of subordinates who report
Command groups to the same supervisor, also called a
department or unit.
A committee of managers or nonmanagerial
employees form various departments or
Task forces
divisions who meet solve a specific, mutual
problem; also called and “ad hoc’ committee
 Foundations in Team Dynamics
TYPES OF GROUPS & TEAMS

Type of Team
A group of employees who supervise their
Self-managed work
own activities and monitor the quality of the
team goods and services they provide.
A team whose members rarely or never meet
face to face and interact by using various
Virtual team forms of information technology such as
email, computer networks, telephone, fax and
video conferences.
An informal group composed of employees
Friendship group who enjoy each other’s company and
socialize with each other.
An informal group composed of employees
Interest group seeking to achieve a common goal related to
their membership in an organization
 Foundations in Team Dynamics
Why Rely on Teams?

 Compared with individuals working

alone, teams tend to:
– Make better decisions

– Make better products and services due to

more knowledge and expertise

– Increase employee engagement

 Foundations in Team Dynamics

Why Informal Groups Exist?

Innate drive to bond

Society identity
 We define ourselves by group
memberships
Goal accomplishment
Emotional support
 Foundations in Team Dynamics

Team Effectiveness Model

Organizational and Team Effectiveness
Team Design
Team Environment
• Reward systems •Task characteristics
•Team size •Achieve
• Communication
organizational
systems •Team composition goals
• Physical space
• Satisfy member
• Organizational needs
environment Team Processes
• Maintain team
• Organizational •Team development
survival
structure •Team norms
• Organizational •Team roles
leadership
•Team cohesiveness
Foundations in Team Dynamics
Foundations in Team Dynamics