Professional Documents
Culture Documents
Definition:-
The concept of ‘risk’ in the context of ISO 9001 relates
to the uncertainty in achieving the management system
objectives.
Clause 4
New requirements
•Stakeholder analysis
PESTLE Analysis
•Neighbours
•Commercial Partners , Landlords
•Local Officials
•Regulatory Bodies
•Employees
•Shareholders
•Emergency Responders
•Other Industries, suppliers
•Customers, Clients
•Suppliers of Raw Materials
•Designers
•Non Government organizations
(Industrial)
•Non Government organizations
(Non-Industrial)
Evaluation of results Clauses 4.1 & 4.2
• “The organisation shall consider the issues in 4.1
and 4.2…” some sort of Logical process
• Finger in the air!!
• RAG indicators
• Risks 5 by 5 matrix
• Opportunities reverse 5 by 5 matrix
Evaluation of results Clauses 4.1 & 4.2
• Whatever methodology you use needs to have some
logical justification to it .
• Help advice-resources
• PD ISO/TS 9002 :2016 including corrigendum November
2016
• BS EN ISO 14004:2016- Both have good advice and help
4.1 –
Evaluation 4.1
CONTEXT
& 4.2 OUTPUT to 6.1
Risks & Planning
4.2 Int: Opportunities
Parties
Clause 5 Leadership
PLANNING
Clause 9.13 Clause 6.1 actions to Clause 9.3.2
Analysis address risks and Management
review
opportunities
PLAN
Clause 4.4.1
Clause 5.1 QMS Processes
Leadership Clause 5.1
Customer focus
Clause 7.1.6
Knowledge
Clause 6 Planning ENVIRONMENTAL
Clause 4.2 Needs
and expectations Clause 10.2
Clause 4.1
Context Corrective action
PLANNING
Clause 8.2 Clause 6. actions to Clause 9.3.2
Emergency address risks and Management
Response review
opportunities
PLAN
Clause 4.4.1
Clause 5.1 EMS Processes
Leadership Clause 6.13
Compliance
obligations
Clause 6.12
E Aspects
RISK 1 discussion
RISK 2 - aims
1) To provide confidence in the organisation’s
ability to consistently provide customers with
conforming goods and services
2) To enhance customer satisfaction
Remember
The concept of ‘risk’ in the context of ISO
9001 relates to the uncertainty in achieving
these objectives
Clause 7
No significant changes except Knowledge and
Communication in ISO 9001
What is knowledge ?
Clause 8
ISO 14001 – Life cycle issues
It is not a full life cycle analysis – though if
you have them that is good.
Meeting the environmental compliance
obligations- typically WEEE, ROHS, ELV,
etc.
Clause 9
Audit 9001 Clause 5.11d- Process approach
(leadership ) also applies to ISO 14001:
Audit types
Additional
• Significant changes in Aspects and impacts
• Compliance obligations
• Fulfilment of compliance obligations
• Issues with demonstrating compliance obligations
• Opportunities for Environmental improvement
• General Issues in management review
• If no complaints say so
• Link any failures in MR to your plans and possibly
your audit findings log.
• Consider a management dash board for each
standard ( optional)
The future