Professional Documents
Culture Documents
– Struktur: 4 level
The Business
Business Units
Business Processes
Activities
The Business
Business Units
Business Processes
Activities
Business Units
Stakeholders
External Monitor
Business Unit Classification, RONA,
ROI, Performance Measures Classi-
Objectives fication
Measures
The Business
Stakeholders
External Monitor
EFQM, Financial Models, RONA and ROI trees, etc.
Objectives
Measures
External Monitor
Business Units Classification, RONA/ROI Tress,
Objectives Performance Measures Classifications
Measures
Stakeholders
Objectives
Systems Classification,
Performance Measures Classification Measures
Stakeholders
Activities
External Monitor
Objectives
Systems Classification,
Measures
Performance Measures Classification
IPMS
• Metode Audit
– Fase: pengumpulan data, integritas, dan penyebaran audit
Pengukuran Kinerja
Teknik Industri - Fakultas Teknik
Universitas Brawijaya
PRISM
• Hasil kolaborasi Chris Adams (praktisi dari
Accenture / Andersen Consulting) dan Andy
Nelly (akademisi dari Centre for Business
Performance, Cranfield School of
Management, UK)