Professional Documents
Culture Documents
STAFFING
• Staffing
– Process of recruiting & selecting prospective
employees
– Has significant impact on organization’s bottom line
• Requires staffing process to become strategically
focused
– Recruitment & selection activities offer organization
numerous choices to find & select new employees
– Staffing decisions need to ensure employees fit
organization’s culture
Copyright © 2005 South-Western. All rights reserved. 1–2
Recruiting
• Informally or formally
• Internally or externally
• Targeted advertising in selected media
• Recruiting on Internet
• Outsourcing to staffing agencies
• Private Industry Councils (PICs)
• Executive search firms
• On-campus recruiting
Copyright © 2005 South-Western. All rights reserved. 1–8
Recruiting on Internet
• Reliability
– Consistency of measurement
– Screening criteria should elicit same results
in repeated trials across time & evaluators
– Reliability influenced by criterion deficiency &
contamination errors
– Reliability is prerequisite for validity
• Validity
– Degree to which what is assessed is related to actual
performance
– Ability to establish job-related validity is crucial to employers
in defending themselves in discrimination allegations
– Content validity illustrates that measure or criterion is
representative of actual job content or knowledge
– Criterion (empirical) validity demonstrated by relationship
between screening criteria & job performance
• Personality testing
– Useful to anticipate how applicants likely to behave
– Few, if any, jobs require specific personality type
– Have been successfully challenged in court
• Physical testing
– Restricted under ADA to testing only for specific
critical job-related physical performance
requirements
• Honesty testing
– Declined since passage of Polygraph Protection
Act in 1988
• Drug testing
– Challenged in courts as invasion of privacy
• References
– Little information available due to former employer
fears of liability for libel, slander & defamation