Quality Improvement Plan

Paper
Far Eastern University:

College Student Chairs

Replacement in Nicanor Reyes
Hall Building
Balneg, Shanaiah Naga, Jennifer
Bote, Errol Joseph Ronquillo, Ramainne Chalsea
De Rueda, Jemuel Collin Tagab, Joanne
Manlapid, Ernest
Introduction
FEU continues to expand with renovation and modernization of
facilities and grounds and upgrading of the university’s educational
standard.

Often, it is forgotten that chairs improve the educational

environment which helps the students have the focus they need in a
university. Ergonomics of furniture, such as the chairs used by students
during class, should be well obtained. Changing the classroom chairs in
NRH Building that matches the students’ needs will make them more
diligent in bringing review materials, lessen fatigue, and discomfort
and most importantly, leave a room for creativity, and freedom of
movement. To achieve this goal, we want to give the students chairs
that create the right environment.
Problem Statement

The capacity of the chair limits the students to put a certain number
of school materials and change their sitting positions in the reason
of lack of maintenance and consideration of chair ergonomics.
Root Causes of the Problem

• Broken chairs – The legs of the chair, along with the metal that
supports the arm rest, has thin metal tubing.

• Small desks – The design of the desks are not equipped with the
student’s needs.

• Differentiation of chairs (height and color) – There is lack of

maintenance of chairs’ sizes and color. Moreover, insufficient
research on the right sizes of chairs for students.

• Shortage of chairs – Lack of control in the number of students and

chairs per room requires students to find extra chair from another
room which distract classes.
Existing Chairs
Chair Height Guidelines based on
Ergonomic studies
Layout

Existing Proposed
 Improvement Cost
UNIT QUANTITY PRICE TOTAL

400units 1,900 Php760,000

50/room
8 rooms

School Armchair

57 cans 350 Php19,950

Plastic paint (black)

Miscellaneous expense for Php20,000/

maintenance Per sem

TOTAL MATERIAL
COST Php799,950
MANPOWER COST

STAFF QUANTITY SALARY TOTAL

Maintenance 2 16,000/ Php 160,000

Inspectors month (for 5 months)

Maintenance 4 15,000/ Php 300,000

Labourers month (for 5 months)

TOTAL COST (MATERIALS AND MANPOWER) Php 1,259,950

House of Quality
Cause and Effect
Pareto Diagram

Total
Pareto Diagram Percentage
35 100%
90%
30
80%
25 70%

20 60%
50%
15 40%
10 30%
20%
5 Total
10%
Cumulative Percent
0 0%
Conclusion

In highlighting and finding out the areas that needs to improve in

Far Eastern University, specifically in NRH Building, the use
of Cause and Effect, House of Quality, and the Pareto Diagram
helped a lot.

Ensuring the students’ comfort and concern is essential to make

them feel satisfied out of paying their tuition fee.
Recommendation
• The department of Institute of Accounts, Business and Finance
should have some room improvement in Nicanor Reyes Hall
Building, especially in terms of making the rooms more
spacious.
• Secondly, we suggest to replace the chairs in Nicanor Reyes
Hall Building with new and improved ones, and to ensure that
all the students in a class would be accommodated.
• Thirdly, there should be available chairs for left-handed
students.
• Fourthly, if a chair is broken, it should be immediately replaced
to avoid inconvenience.
• Lastly, we strongly recommend the frequent checking and
maintenance of the rooms and new chairs to prevent vandalism
and destruction of university’s facilities. By this, Far Eastern
University can rely to these information for better improvement
and quality service.