Professional Documents
Culture Documents
Chapter 2
Images of Managing Change
Images of Organizations
• Affect our interpretations of what we think is
going on
• What we think needs to happen
• How we think things should happen
• aka “metaphors”, “frames”, or “perspectives”
• Mental models (Senge)
• Eg. Organizations as “machines” leads to
“breakdowns” – strive to use multiple
perspectives
Images of Managing Change: Where
they Come From
• Images of Managing
– Management as control
• Planning, organizing, commanding, coordinating,
controlling
• Top-down, hierarchical view of managing
– Management as shaping
P. 24 – Table 2.1 – Images of Managing Change
Images of Managing
Controlling… Shaping…
(activities) (capabilities)
Intended Image of managing Image of managing
change: change:
DIRECTOR COACH