Professional Documents
Culture Documents
Sanjeeva Perera
B.Sc. (Eng.) Hons , MBA (Col.)
(OB) (577)
MSc/PGD in Information Systems & Information Management
Sri Lanka Institute of Information Technology
Environmental Context
Information Tech & Globalization
Diversity & Ethics
Organizational Context
Design & Culture
Reward System
Managing & Leading
Dynamics for High Performance
Cognitive Processes
Perception & Attribution
Personality & Attitudes
Motivational needs & Processes
Positive Psychological Capacities
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Dynamics of OB:
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What is Power ? Two definitions
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Power and politics often
have negative connotations
because people associate
them with attempts to use
organizational resources for
personal advantage and to
achieve personal goals at the
expense of other goals.
6
Power, formal authority, and obedience.
The Milgram experiments.
▪ Designed to determine the extent to which people obey
the commands of an authority figure, even under the
belief of life-threatening conditions.
▪ The results indicated that the majority of the
experimental subjects would obey the commands of the
authority figure.
▪ Raised concerns about compliance and obedience.
Part 1 : Milgram's Obedience to Authority Experiment - Video
Part 2 : Milgram's Obedience to Authority Experiment - Video
Part 3 : Milgram's Obedience to Authority Experiment - Video
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Zone of Indifference - the range in which attempts
to influence a person will be perceived as legitimate
& will be acted on without a great deal of thought
Zone of Indifference
Managers strive to expand the zone of indifference
Zone of Indifference
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Power - the ability to influence another person
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Reward Power - agent’s ability to control the rewards
that the target wants
Coercive Power - agent’s ability to cause an
unpleasant experience for a target
Legitimate Power - agent and target agree that
agent has influential rights, based on position and
mutual agreement
Referent Power - based on interpersonal attraction-
timing matters
Expert Power - agent has knowledge target needs
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Sources Consequences
of Power of Power
Expert
Power
Commitment
Referent
Power
Legitimate
Power Compliance
Reward
Power
Coercive Resistance
Power
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(Continued)
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Expert Power!
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Information Power - access
to and control over
important information
Formal/informal position in
communication network
Interpreting information
when passing it on
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Does the behavior produce a good
outcome for people both inside
and outside the organization?
Does the behavior respect the
rights of all parties?
Does the behavior treat all parties
equitably and fairly?
15
Personal Power
Social Power
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Personal Power
used for personal gain
Social Power
used to create motivation
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Have high need for social power
Approach relationships with a communal
orientation
Focus on needs and interests of others
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Authority to make decisions without having
to first get approval.
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Resources Decisions
Areas
Change Goals
Technology and
external
environment
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(Continued)
26
Recognize that power and politics influence all
behavior in organizations and that it is necessary to
develop the skills to be able to understand and manage
them.
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Questions
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