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AW SZ
Production volume (units) 5,000 20,000
Unit selling price $400 $200
Unit direct materials and labor $200 $80
Total direct labor-hours 25,000 75,000
Direct labor-hours per unit 5 3.75
Using Volume-based costing…
Suppose the traditional volume-based costing
system assigns factory overhead (FOH) based
on direct labor-hours (DLH), and the firm has a
total budgeted overhead of $2,000,000.
Since the firm budgeted 100,000 DLHs for the
year, the predetermined overhead rate (POHR)
per DLH is $20 ($2,000,000÷100,000 DLH).
Therefore...
FOH assigned to AW is $500,000 (25,000 DLH ×
$20) in total and $100 ($500,000÷5,000 units) per
unit, since the firm used 25,000 direct labor hours to
manufacture 5,000 units of AW
and
AW SZ
Budgeted
Activity Cost Activity Cost Driver
Engineering $125,000 Engineering hours
Setups 300,000 Number of setups
Machine operations 1,500,000 Machine hours
Packing 75,000 Number of packing orders
Total FOH $2,000,000
HBT also has gathered the following operating
data pertaining to each of its products:
Budgeted Consumption
Activity AW SZ Total
Engineering hours 5,000 7,500 12,500
Number of setups 200 100 300
Machine hours 50,000 100,000 150,000
Number of packing orders 5,000 10,000 15,000
Using the operating data, the activity rate for each
activity consumption cost driver is calculated as
follows:
First step: (A) (B) (A) ÷ (B)
Budgeted
Budgeted Activity Cost Driver
Cost Driver Cost Consumption Rate
AW SZ
Unit selling price $400 $200
Unit costs:
DM & DL (200) (80)
FOH:
Engineering (10) (3.75)
Setups (40) (5)
Machine running (100) (50)
Packing (5) (2.5)
Gross margin $45 $58.75
The following chart compares the results of the two
costing systems:
VBC ABC Can you see how
FOH cost per unit: different
AW $100 $155 allocation
methods might
SW $75 $61.25 lead to making
Gross margin: different
AW $100 $45.00 management
SW $45 $58.75 decisions?
High-value-added activities:
• Increase significantly the value of the product or
service
• Are necessary to meet customer requirements
• Enhance purchased materials or components
• Contribute to customer satisfaction
• Are critical steps in a business process
In short, removal would reduce the value of the
product or service
ABC/M Tools
Low-value-added activities:
• Consume time, resources, or space but add little
or nothing to satisfying customer needs
• Can be eliminated without affecting the
form/fit/function of the product or service
Customer Profitability Analysis
• ABC/M can be used to estimate customer-related costs
and in therefore in assessing the profitability of a specific
customer or group of customers.
• Customer profitability analysis identifies customer
service activities and cost drivers and determines
profitability for each customer or group:
– combines customer revenues and customer costs to
assess customer profitability and helps identify
actions to improve customer profitability
– this process allows the firm to chose its customer mix,
determine an appropriate offering of after-sale
services, decide what discounts to offer, etc.
Customer Profitability Analysis
Customer profitability analysis helps to assess a
customer’s value to the company:
– What is the growth potential of the customer
and the customer’s industry?
– What is its “cross-selling” potential?
– What are the possible reactions of the
customer to changes in sales terms or
services?
– How important is this customer as a future
sales reference?
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