Managing Complex Change

Components of Change Result

Vision Clear & Values Culture & Skills / Financial

Communicated + (Lived) + Alignment + Abilities + Incentives + Resources + Action Plan + Execution = Change

Values Culture & Skills / Financial

+ (Lived) + Alignment + Abilities + Incentives + Resources + Action Plan + Execution = Confusion

Vision Clear & Culture & Skills / Financial

Communicated - + Alignment + Abilities + Incentives + Resources + Action Plan + Execution = Cynicism

= Resistance
Vision Clear & Values Skills / Financial
Communicated + - + + + + +
Resources Action Plan Execution
(Lived) Abilities Incentives

= Anxiety
Vision Clear & Values Culture & Financial
Communicated + + - + + + +
Resources Action Plan Execution
(Lived) Alignment Incentives

= Crawl
Vision Clear & Values Culture & Skills /
Communicated + + + - + + +
Resources Action Plan Execution
(Lived) Alignment Abilities

= Frustration
Vision Clear & Values Culture & Skills / Financial
Communicated + + + + - + +
Action Plan Execution
(Lived) Alignment Abilities Incentives

= False Starts
Vision Clear & Values Culture & Skills / Financial
Communicated + + + + + - +
Resources Execution
(Lived) Alignment Abilities Incentives

= Failure
Vision Clear & Values Culture & Skills / Financial
Communicated + + + + + + -
Resources Action Plan
(Lived) Alignment Abilities Incentives

© 2007 Spencer, Shenk & Capers