MethodQMS

Quality Management System

www.methoda.com
 MethodQMS

 MethodQMS is a proactive consulting package

that assists in the establishment and
maintenance of an Organizational Quality System
 Managing the process of the establishment and
maintenance of the QMS
 Collecting procedures, templates, worksheets &
presentations
 Flexible implementation – according to the
organization needs & priorities

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 MethodQMS

 MethodQMS serves as a toolbox for the quality

manager. It can be adapted according to the
customer’s requirements and implemented by
stages.

 MethodQMS enables quick building and simple,

comfortable maintenance of a Quality Portal
(Directory) for the organization, on a plug-and-
go basis.

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 Organizational QMS

Logistics &
QMS
Operational
processes
Training & BPM
Qualification

Research PLC

Management
QMS Internal &
strategy & Tools External testing

Project co-pilot
for constant Maintenance
improvement

Documents Managing goals

Management Risk & Metrics
Management

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 Deliverables

 MethodQMS includes a wide range of

deliverables:
 Full/short version of the QMS guide
 System portfolio for managing the QMS
 Project work plan, for example work plan for ISO
9001:2000 accreditation
 Generic procedures that can be adapted quickly &
easily
 Templates, worksheets & presentations

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 Implementation Alternatives

 QMS establishment
 For ISO 9001:2000 accreditation
 For improving management processes

 QMS improvements
 Toward ISO 9001:2000 accreditation renewal
 Additional elements
 Additional supplementary subjects

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 Metrics

 General metrics
 Organization accreditation for Quality standards
 Organizational culture formation
 Min bureaucracy, Max utility
 Control & improvement mechanisms

 Specific metrics
 Amount of reviews
 Customer satisfaction
 Metric per core procedure

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 Typical QMS Challenges

 Challenges in Problem Identification

 Challenges in Investigation
 Challenges in Planning
 Challenges in Review & Approval
 Challenges in Implementation
 Challenges in Effectiveness

Quality is free if you do everything else right!

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 QMS Work Plan

Activity 01 02 03 04 05 06 07 08 09 10 11 12
Establishing QM unit &
methodologies
Gap analysis

QMS analysis

Building quality portal

Training

Steering committee/
Management audits
Metrics
Certification process (SII)

Future work plan

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 Phase 1 - Getting started

Establishing QM unit &

methodologies  Setting a coordination of expectations
Gap analysis
meeting with the organization
QMS analysis
management
Building quality portal

Training
Steering committee/
Management audits
Metrics
Certification process (SII)
Future work plan
 Appointing Quality Manager POC
 Building QMS folder
 Establishing procedures & methods for
managing the project
 Setting a start-up meeting with the
organization management

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 Example of QMS Project Folder

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 Phase 2 – Gap Analysis

Establishing QM unit &

methodologies  Identify core procedures
Gap analysis
 Mapping cross-organizational
QMS analysis
procedures
Building quality portal

Training
 Mapping derived procedures, templates
Steering committee/
& forms
Management audits
Metrics
 Mapping tools & SW
Certification process (SII)  Mapping proficiencies & training
Future work plan
 Mapping systems & projects
 Costing the QMS project
 Preparing gap analysis document

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 Phase 3 - QMS Analysis

Establishing QM unit &

methodologies  Preparing QMS portfolio
Gap analysis
 Writing Quality guide
QMS analysis

Building quality portal

 Establishing procedures templates
Training  Writing Quality procedures
Steering committee/
Management audits
Metrics

Certification process (SII)

Future work plan

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 Phase 4 - Building Quality Portal

Establishing QM unit &

methodologies  Selecting the website configuration
Gap analysis
 Website realization
QMS analysis

Building quality portal

Training

Steering committee/
Management audits
Metrics

Certification process (SII)

Future work plan

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 Phase 5 - Training

Establishing QM unit &

methodologies  Preparing training & deployment
Gap analysis
programs
QMS analysis
 Mapping the different groups in the
Building quality portal

Training
Steering committee/
Management audits
Metrics
Certification process (SII)
Future work plan
organization
 Preparing training kits for each
procedure
 Training Quality leaders in the
organization
 Training the entire organization

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 Phase 6 - Steering committee/
Management audits
Establishing QM unit &
methodologies  Presenting the QMS status to the
Gap Analysis
organization management
QMS analysis
 Quality activities performed
Building quality portal
 Quality audits results
Training
 Corrective/preventing actions &
Steering committee/
Management audits customer complaints
Metrics
 Metrics analysis
Certification process (SII)
 Satisfaction review (optional)
Future work plan

 QMS based ISO

 Required at least once a year

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 Phase 7 - Metrics

Establishing QM unit &

methodologies  Defining organizational metrics,
Gap analysis
including metrics for core procedures
QMS analysis
 Summarizing & analyzing the metrics
Building quality portal

Training
continuously
Steering committee/  Periodic summarization of the metrics &
Management audits
Metrics
defining corrective actions
Certification process (SII)

Future work plan

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 Phase 8 - Certification Process (SII)

Establishing QM unit &

methodologies  Performed by an external factor
Gap analysis

QMS analysis
 Close supervision by the Quality leaders
Building quality portal
 Preparing corrective actions
Training  Recurring audits
Steering committee/
Management audits
Metrics

Certification process (SII)

Future work plan

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 Phase 9 - Future Work Plan

Establishing QM unit &

methodologies  Analyzing QMS status in the
Gap analysis
organization
QMS analysis
 Defining corrective activities
Building quality portal

Training
 Preparing future work plan
Steering committee/  Management level
Management audits
 Department/Unit level
Metrics

Certification process (SII)  Project level

Future work plan  Defining additional subjects to focus on
from the QMS

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 On-going Quality activities

 Management level
 Rising problems as a result from the Quality audits
 Updating the Quality policy & its goals
 Analyzing the metrics results
 Updating working procedures
 Selecting & integrating tools
 Risk management
 Work plan follow up
 Department/Unit level
 Similar to the management level

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 www.methoda.com

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