Strategic Planning

for
Department Heads
2018

Valle Verde Country Club, Inc.

 OBJECTIVE

To align on our goal of improving

the Club profitability and manage
members and guest expectation.

Valle Verde Country Club, Inc.

 EXPECTED END RESULT

After the training, all department heads,

management knowledge will be enhance
and will have a clear understanding on the
operation process thereby involving them in
the planning of their area of responsibility
will full assumption of command
responsibility and accountability of their
respective department operation
performance.
Valle Verde Country Club, Inc.
 SCHEDULE

• Regular Meeting - every

Thursday of the week, after the
regular Thursday Operations
Meeting 9am – 10am at the GM’s
Office

• Individual Department
Presentation February 22, 2018
at 9am – 4pm at the Montalban
Room
Valle Verde Country Club, Inc.
 MODE OF TRAINING
• Regular meeting - specific strategic
planning topic for the week will be
given. Guidelines on how to work on
the planning will be provided by the
GM. Each department will work on the
strategic planning topic as homework.

• Department presentation – interactive

presentation with discussion, to be
presented
Valle Verde Country in power point
Club, Inc.
 SCOPE OF TRAINING
• SWOT Analysis
• Training objectives
• Goals / Target
• Strategic planning based on department
goals / target
• Action plan to support the strategies
• Department Presentation
• Commitment, Implementation and
expected end result
Valle Verde Country
Club, Inc.
 WHAT IS STRATEGIC PLANNING?
• Strategic planning is an organizational
management activity that is used to set
priorities, focus energy and resources,
strengthen operations, ensure that employees
and other stake holders are working toward
common goals, establish agreement around
intended outcomes / results, and assess and
adjust the organization’s direction in response
to changing environment.

Valle Verde Country

Club, Inc.
 WHAT IS STRATEGIC PLANNING?
• It is a disciplined effort that produces
fundamental decisions and actions that
shape and guide:
HAT AN

W
ORGANIZATION IS

HO IT SERVES

HAT IT DOES

HY IT DOES

with focus in the future.

Valle Verde Country

Club, Inc.
 PLANNING
• Setting goals and expectations
• Achieving personal and
organizational objectives
• Planning includes the ability to:
 Identify opportunities
 Analyze problems
 Establish priorities
and needs
 Allocate available
resources
Valle Verde Country
Club, Inc.
 PLANNING
• Planning also includes the ability to
establish:
 Policies and procedures
 Objectives and standards of
performance
 Forecasts and budgets
 Programs and schedules
• Determines where are we going
over the next several years, and
how are we going to get there.
Valle Verde Country
Club, Inc.
 Identify SWOT – both internal and
external
Strengths – aspects that will bring success
Weaknesses – characteristics that can be
strengthened
Opportunities – events, relationships, etc… that
we can
take advantage of
Threats – possible road blocks

Valle Verde Country

Club, Inc.
 Each department is unique, thus
different SWOT analysis
Identify all SWOT that create great impact
on your department’s operations.
Example:
• Human resources
• Facilities
• Tools
• Resources
• Systems and processes
• Customer loyalty
• Products
Valle•Verde Country
others
Club, Inc.
 Work Sheet A
Strengths Weaknesses Opportunities Threats

Concessionaires

Valle Verde Country

Club, Inc.
 Goal

• Is something that you are trying to

or achieve for your department to
succeed.
- Efficient records management
• The purpose toward which an
endeavor is directed.
• The result or achievement toward
which effort is directed or aimed.

“I want to be recognized as model

Valle Verde Country
Club, Inc.
 Objectives
 Is something that one’s effort or
actions are intended to attain or
accomplish; purpose, target.
 Precise actions for accomplishment of
specific task.
S – Specific
 Purpose and strategies to support the
M – Measurable
goal, has to be SMART.
A – Attainable / Achievable
R – Relevant / Realistic /
Results-focused
T –Country
Valle Verde Time bounded
Club, Inc.
 Example:
“Starting January 01 towards
the year end of 2018, I will
be more focus, discipline
and committed to perform to
the best of my ability and to
serve as role model to my co
employee of Valle Verde”.

Valle Verde Country

Club, Inc.
 List down all the goals you want to
accomplish
Goals to focus on:
 revenue enhancement (generating business,
marketing plan….)
 cost management (cost saving measures,
control procedures…)
 customer service (members and guest
satisfaction)
 staff training and development (identifying
training needs)
Valle Verde Country
Club, Inc.
 Work Sheet B
Person Critical Success
Objective Strategy Action Plan Start Date Completion Date
Responsible Factor

To contribute in the • Focus on passive • Establish work •

increase the income plan/policy on
revenue of the Club the

Legal Cases • Strengthen good •

relationship
between
management and
labor

Valle Verde Country Club, Inc.

 Goal

• Is something that you are trying to

or achieve for your department to
succeed.
• The purpose toward which an
endeavor is directed.
• The result or achievement toward
which effort is directed or aimed.

“I want to be recognized as model

Valleemployee
Verde Country of
Club, Inc.
 Strategy
• A careful plan or method for
achieving a particular goal usually
over a long period of time.
• The skill of making or carrying out
plans to achieve a goal.
• Do not limit your strategy, the more
strategies, the bigger chance of
achieving the

“I will give best effort to perform to the

Valle Verde Country
Club, Inc.
 Action Plan
• A set of actions that have been thought of
as a way to do or achieve something

“I will make sure that I will not be late or

absent in my work schedule.”
“I will ensure that I will always give my
100% performance to meet
management expectations.
“I will be a team player and role model
Valleto my
Verde co employee”
Country
Club, Inc.
 Person Responsible

Individual or group or department

who is accountable or has direct
participation to make the action
plan happen / accomplish.

Valle Verde Country Club, Inc.

 Timeline

Setting up target date when

action plan is to start and be
accomplished.

Valle Verde Country

Club, Inc.
 Critical Success Factors

• Critical areas whose high

performance or success is
important, as they decide the
success of an organization.

• These are actually the steps taken

to succeed.

• What should be done in order to

Valle Verde Country
Club, Inc. succeed?
 Consideration in Planning

Revenue generating
departments will have more
detailed planning as they will
also focus on revenue
enhancement, thus more
detailed strategic planning of
profit and loss.

Valle Verde Country

Club, Inc.
 Thank you

Valle Verde Country

Club, Inc.