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Training and

development
Strategic choices
 The organization must make
four basic choices with regard to
socialization and development
of employees:
Does the firm want
employees who conform to
the organization? Or does it
want employees who are
creative and show
innovation?
Should the organization
develop its human resources
( grow its own) OR should it
focus on hiring employees
who are already developed
(buy its own)?
Should the organization find
ways to improve the
performance of marginal
workers? OR should it simply
replace them?
 How well does the organization’s
culture match the organization’s
overall strategy?
 If the match is not good.
Decisions about what and how to
change must be made…
Conformity VS. Creativity
How to achieve the conformity
from organizational members
that is needed to function as an
organization and at the same
time to encourage employees to
develop their creativity?
Developing people VS. Hiring
developed people
 The extent to which the organization will
train and develop employees versus hiring
already well trained and developed
persons.
 Do U think organization like Procter and
Gamble will follow which approach with its
new employees and why?
( organization size is an important factor in
such decision…… and…….)
Strategy and Culture
 An organization’s strategy and its
corporate culture are closely related.
 For the corporate strategy to be
implemented, the proper culture
must be in place.
 On the other hand: Culture can
facilitate or limit the strategies that
are even considered.
Improve performance VS. Replace!

Orient,Train and develop


then evaluate!!!!
 How to conduct an orientation
program and to whom you should
provide it?
Improve performance VS. Replace!
 Training is for all levels:
 Training is a shared responsibility
among Top management , HRM
department, the direct supervisor
and the employee.
Training model
 Assessment stage
 Training stage

 Evaluation stage
Assessment stage Training stage Evaluation
stage

Org. needs ass.

Task needs ass.

Employee needs ass.

Development of Training Design & select Measure training


objectives training procedures results

Train
Development of criteria Compare results
for training evaluation To criteria
Evaluation
 Reaction

 Learning

 Behavior

 Results