Professional Documents
Culture Documents
UNIT-1
Unit-1
• Management – Introduction
• Business Environment
• Science or Art
• Evolution of Management Thought
• Managerial Function & Skills at different
organization level
1. Management – Introduction
Definition
“ Management is the process of designing and
maintaining an environment in which
individuals , working together in groups ,
efficiently accomplish selected aims “
1st topic cont…
Nature or Characteristics of Management :
1. Goal Oriented
2. Result through others
3. System of Authority
4. Multi-disciplinary subject
5. Universal Application
2. Business Environment
Meaning :
The combination of internal and external factors
that influence a company’s operating situation. The
business environment can include factors such as :
Customers and Suppliers , it’s competition and
owners , Market conditions and economic trends.
2. Authority and
Responsibility 6. Subordination of
3. Discipline Individual Interest to
group Interest
9. Sclar Chain
10. Order 13. Initiative
11. Equity
4.3 GEORGE ELTON MAYO(1880-1949)
HAWTHORNE EXPERIMENTS
HAWTHORNE EXPERIMENTS
• This experiments was conducted at Hawthorne
plant of the western electric company in
chicago from 1924-32.
• Hawthorne plant was manufacturing telephone
system bell.
• The objective of the experiment was to find
out the behaviour and Productivity of
employees under changing working conditions
Conceptual
Top skill
level
Middle Human
level skill
Top O C
R S O
level P
G
L
N
T E
L
A A T
A A
Middle N F R
N D
O
level N I F I
L
I S I N
L
N G
I N I
G
Lower level N G N
G G