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He that has eyes to see and ears to hear may
convince himself that no mortal can keep a
secret. If his lips are silent he chats with his
fingertips; betrayal oozes out of him at every
pore.

Sigmund Freud
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_ypes of Non-
Non- Verbal
Communication
r Kinesics
r Proxemics
r Chronemics
r Paralanguage
r Artifacts
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KINESICS ƛ Branch of Learning

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Š. Personal Appearance

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â. FACIAL EXPRESSION

r Major visible signs which betray our


feelings
r Used to aid ,inhibit or complement
r Reveal attitude, confidence
r Spontaneous emotional expressions
r _o interpret accurately is a tricky task
task
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K. Eye Contact
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_he Voice in Delivery

Quality
Õ Characteristic that distinguish one voice
from another
Õ Varies -Rich and alluring, Hoarse and
husky, _hin and nasal etc
_he Voice in Delivery

Pitch
r Rise and fall in the voice

r Essential to convey the varieties in


emotion
r Well
Well--balanced and well suited pitch results
in a clear and effective tone
_he Voice in Delivery

Rate
r Speed of words per minute

r Normal rate-
rate-Šâ -Š WPM
r Depends on the complexity of
the material, mood the speaker
wants to create& composition
of the audience
_he Voice in Delivery
Volume
r Loudness or softness of
the voice
r Adjust according to two
factors
r Acoustics of the room

r No. of audience

r _oo High-
High-boorish and
Insensitive
r _oo low-
low-exhibits Shyness
Articulation
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Voice Modulation

r _o regulate, vary and adjust the tone,


pitch and volume of the voice.
r Brings flexibility and vitality to the voice
r Convey varieties in emotions
r Absence may lead to monotonous
presentations
Pronunciation
r _o speak the sounds according to
accepted norms
r Follow BRP
r Individual sounds should be pronounced
correctly
r Word stress should be proper
Pauses
r Use pauses at the end of certain thought units
r Leads to better comprehension
r Exhibits confidence and control
r _ime the pauses properly
r Vocalised pauses should be avoided (um-
(um-ur)
r Makes the presentation evasive and untruthful
r Make a speaker appear deceptive
Summing up
r Visiblecode is as important as
verbal codes
r _raining in the use of v.c.is as
essential as ..
r V.C. are culture specific