Professional Documents
Culture Documents
RESEARCH
Marketing Managers
• Market Segmentation
• Target Market Selection
• Marketing Programs
• Performance & Control
Need For Marketing Research
Problem Problem-Solving
Identification Research Research
SEGMENTATION RESEARCH
Determine the basis of segmentation
Establish market potential and
responsiveness for various
segments PRODUCT RESEARCH
Determine…
Types of distribution
Attitudes of channel members
Intensity of wholesale & retail coverage
Channel margins
Location of retail and wholesale outlets
Market research - the process
Market research can be simple or
complex.
You might conduct simple market
research.
Example: Questionnaire in your customer bills
to gather demographic information about your
customers
You might conduct complex research.
Example: Hiring a professional market
research firm to conduct primary research to
aid in developing a marketing strategy to
launch a new product
Step 1: Define Marketing Problems
and Opportunities
Opportunity You are trying to launch a new
product or service.
Nonreactive
Observes how real people behave in real market situations
without influencing that behavior
Reactive research
Includes surveys, interviews and questionnaires
This research is best left to marketing professionals, as
they usually can get more objective and sophisticated
results.
Primary Research Cont.
Those who can't afford high-priced marketing
research services should consider asking
nearby college or university business schools
for help.
Step 4: Design Research Instruments